Issue when installing Ingress MySQL on HP computer

Thursday, September 30, 2021 TimeTec 0 Comments

The following is the error you might get when installing Ingress and MySQL servers on a HP computer. This issue happens due to entry in the registry, and it is almost certainly the crud left behind by HP's operating system imaging software.

To fix this, go into the registry and look for these keys. Please follow the steps below to solve this problem.
·       -  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
·       -  HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\

1.       Type run in the Windows or Windows icon + r to open Run. 

2.       Type regedit in the Run application and press ok.

3.       A registry editor application will be running and showing.

4.       Go to the location HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and find the value name InstallLocation containing the string "\Hewlett-Packard\\" then just delete this value. 

5.       Repeat the same steps on location HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\

6.       Restart the computer and run the Ingress installer again. You should be able to run the installer for MySQL and Ingress accordingly.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.


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