Keeping Track of Your Terminal's Transaction Memory Capacity (Updated Version)

Friday, October 30, 2015 TimeTec 2 Comments

All the FingerTec terminals are equipped with a flash memory to store transaction data, fingerprint templates, face templates, etc. The flash memory is a permanent (non-volatile) storage and it can store data even without the power supply. The FingerTec terminals’ memory capacity varies for each model. Time attendance only terminals have far less transaction storage capacity compared to the multimedia models.

When you perform a successful verification, the terminal will store a transaction log into its memory. The transaction will be stored in the terminal until it is downloaded into our TCMSv2 software, or manually deleted. If you do not download or delete the transaction data after a period of time, the memory’s storage will reach its maximum capacity and the terminal will cease to work or function properly. If you are using a USB flash disk to manage the transaction records, click 
here for further instructions. If you are only using the FingerTec terminal for door access purposes and do not need the transaction data, it is recommended that you perform a housekeeping to ensure that the terminals to continue to work in a tip top condition.

You can set a reminder at the terminal before its memory reaches the maximum capacity. If the configured figure is 99, the terminal will alert users when it reaches its last 99 transaction storage. 

Fo terminals AC100, TA100, AC900, R2, Kadex: Press Menu > Options > Log Opt > Alm SuperLog / Alm Attlog

Alm SuperLog: to notify users if the operational log storage is less than the configured figure. The default figure is 99.

Alm AttLog: to notify users if the transaction storage is less than the configured figure. The default figure is 99.

For AC100C, TA100C, TA200 Plus, Q2i, I-Kiosk 100, R3, and TA500: Press Menu > System > System > Log Alert

For AC100C, TA100C (FMM100):  Press Menu > System > Attendance > Attendance Log Alert

For Face ID Series (Face ID2, Face ID3, Face ID4, Face ID4d): Press Menu > System > Log Setting > Log Alert

For I-kiosk 100 Plus: Press Menu > System > Param Setup > Log Alert

Log Alert: To instruct the terminal to alert user if the transaction storage is less than the configured figure. The default figure is 99.


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Title: Configuring fire alarm in two pieces of Ingressus to open all doors when smoke sensor is triggered.

Tuesday, October 27, 2015 TimeTec 0 Comments


Ingressus can be integrated with multiple auxiliary inputs and outputs. One of the main safety features of Ingressus is that it can be combined with smoke sensors in an event of fire to trigger alarm alert and to open all doors of your premise(s) simultaneously.


By tapping on this configuration, Ingressus will open selected doors when the fire alarm is triggered either from the first Ingressus or from the second Ingressus. It is crucial to get the people affected clearing the areas when the controllers detect smoke.


1.   The Ingressus must be activated first before the “Zones” feature appears in “Device” tab.
2.   Add both Ingressus into the Zones by selecting the “Fire Alarm” options > Add Zone > Add
      Settings to Device.
3.   Configure both Ingressus in Fire Alarm feature and make sure the Fire Alarm Action is set
       correctly. Auxiliary 1 and Auxiliary 2 must be selected as the Output Point Address. The Lock
       1 and Lock 2 must also be selected in order for the system to open doors when the fire
       alarm is triggered.
4.   After configuring the Fire Alarm, the settings must be saved and synced to the Ingressus for
      the changes to be reflected.

5.   You can refer to the wiring diagram for both the Ingressus with its Auxiliary input and Output


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Creating Weekly Schedule with Flexible Overtime on Weekends in Ingress & TCMS V3 – Suitable for those who allow overtimes on off days or rest days.

Friday, October 23, 2015 TimeTec 4 Comments

There are companies that allow their employees to take overtime on off days and rest days on flexible schedules, which mean that they will only be paid for overtime based on their total work hours taken of the off or rest days.

By creating a new schedule for this flexible overtime, you can later add this schedule into the existing group duty roster without having to create a new group duty roster to cater for this overtime work on weekend. With this additional schedule, the admin can easily calculate the work hours and the data is compatible to payroll software of choice.

Please be informed that the below configurations are done on Ingress software, as shown in the accompanying images. However, this can also be applied in TCMSV3 to achieve comparable results, as the configuration is similar with only a slight difference in the interface.

1.    Create a Weekly Schedule. Key in the times for workdays only. Do not fill in the times for the off days/rest days.

2.        Create a new Flexi Schedule, select Day type as Restday or Offday for the weekend.

3.      On the Flexi Schedule > Go to General tab, select maximum IN OUT pair (this depends on the Weekday Schedule that you have set, if only IN and OUT is used, select maximum pair as 1). Insert time range in Double Punch to prevent double transactions within the minutes defined here.

4.       Go to Overtime tab > check the box for ‘Work treat as OT’ for Restday and Offday

5.       Go to Group Duty Roster > Edit > Auto Schedule, select new Flexi Schedule for Weekend.

6.      With the above settings, you can see the worktime of the employee being calculated as overtime in the Attendance Sheet if they come to work on their off days or rest days.


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Ingress Software V3.0.4 Enhances User Experience

Thursday, October 22, 2015 TimeTec 5 Comments

Ingress version v3.0.4 has been released loaded with 7 major updates and 6 bug fixes for better performance. This version is now available for download here and online update straight from the software.

Update 1: Facelift and rearrangement of the Ribbon Bar Menu for improved user experience

Ingress has undergone some cosmetic changes along with rearrangements of its ribbon bar menu to provide users with improved user experience.

Update 2: Rearrangement of Report Settings position in Company Info tab 

A simple repositioning of the Report Settings provides users with convenience in handling watermark in reports.

Update 3: Zone (Ingressus Only) tab is hidden from Ribbon Menu

If you are using Ingressus, zone installations can be set for a more secure access control via Ingress. However, if Ingressus is not used, as default the tab will be hidden.

Update 4: Dealer Information in Company Info tab is now optional

Now users are given the option to input information about their dealer in Ingress, it used to be a compulsory field.

Update 5: Hints are available in System Settings tab

Hints are useful for some users who need hand holding in setting up of the software. Ingress is now filled with hints and we’ll keep improving to serve our customers with better user experience.

Update 6: Added default homepage option

Not all pages are created equals and one person prioritizes one page more than the other pages. Now, admins can decide which page to be displayed once they login the Ingress software.

Update 7: No more notification Window pop-up when you closes it

Prior to this version, each time a user cancels the notification window, the window will re-appear after a couple of seconds to remind user that there are changes that has yet to be synced to the device. Now, the window will not re-appear when a user closes it, until the next changes are being saved. We do think of ways to reduce your stress level.

6 Errors Fixed:

1.      Fixed failed to remove user from access group
2.      Fixed inaccurate date range for tardiness report when using report scheduler
3.      Fixed access group issue where not able to select unassigned user
4.      Fixed leave type, leave in hour, leave in days not exported when exporting attendance
5.      Fixed Users import from file issue where username not update properly
6.      Fixed wrong payroll cycle displayed if date is on the last day of the payroll


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Migration Wizard Smoothen Data Migration from TCMS into Ingress

Thursday, October 22, 2015 TimeTec 7 Comments

Setting up of a new system can be cumbersome when it involves a lot of staff, departments, different working hours and conditions, and other variables. In view of this, FingerTec has created a wizard that can migrate database from TCMSv2 into Ingress without any hitch. This process will definitely simplify system admin work because they don’t need to set up Ingress from scratch.

This Migration wizard in Ingress will ease the admin’s job and give them the flexibility to either keep the existing data such as User, Devices, Schedules & Rosters, Leaves & Holidays, etc, or replace it with the data from TCMSv2.

Important note : Kindly make sure to use the latest version software of TCMSv2 (v2.2.027) and Ingress to enable a successful migration process! Get latest version of TCMSv2 and Ingress software here.

The screenshot below shows the data that has been downloaded into TCMSv2 on 13th October 2015, causing the Ingress software to only have data up to 12th October 2015.

    TCMSv2 data audit list
    Ingress Data Audit List

To solve the issue, you can re-migrate the TCMSv2 database into Ingress Software by following the steps below:
1.  Backup the database for both TCMSv2 Software and Ingress Software.
2.  In Ingress Software > Click on the Ingress Icon > Select Migration Wizard > Select  TCMSv2 backup > Click Upload

3.  Un-tick "I want to replace FingerTec TCMSv2 data to existing FingerTec Ingress” > Select all users > Click "Import Selected" to proceed with data migration.

4.  After the migration process is completed, click on the Attendance tab > Data Audit List and you can check that the clocking data on 13/10/2015 has been successfully migrated from TCMSv2 into Ingress without replacing the existing data in Ingress.
5.  Re-generate the attendance sheet for all users and the attendance sheet is complete without any missing data.

After Newly Migrating to Ingress

1.   Please ensure you activate your device in Ingress so that you will have full access to all tabs. Before activating any device, only these selected tabs: System Settings, Users and Devices are accessible. Doors, Access Levels, Monitoring, Attendance and Reports are initially disabled.

2.    Go to Devices, select the device > click Activate Device. System will automatically activate the old device with the Ingress software through online activation.

3.    However, if you need to activate the device manually (Activate Device > select Offline) you can always retrieve the Ingress key from the following link:
4.    TCMS V2’s and Ingress’s license keys are different, so you will not be able to use the previous activation key.

5.    It is advisable for users to disconnect device from TCMS v2 once you successfully migrate database and connect device to Ingress software. Once you have downloaded data into TCMS v2 software, it will automatically delete transaction data from the device and you will not be able to download that data into Ingress. 

6.    If you are testing attendance and reports after the migration, firstly, please generate attendance for all users to ensure relevant data enters the attendance sheet (Attendance > Attendance Sheet > Generate > Select User ID and Date range> Ok). Also, check user Issuance Date and ensure that it is prior to the date selected for generating attendance.

Related Post:


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Gross Wages Report for Companies That Pays Their Employees by Hour

Friday, October 02, 2015 TimeTec 0 Comments


The absence of payroll software in SME companies might cause difficulty for such companies to calculate wages of their employees. In some companies, they might have a combination of salaried employees as well as hourly employees. Hourly employees are paid based on hour and the pay for an hourly employee is usually calculated as total work hours multiply by the pay rate. 


In Ingress software, there are more than 30 types of report available to cater for the requirements and the report to calculate the staff’s pay is the Gross Wages report.  By using Ingress, the hourly employees are also eligible for overtime but some settings need to be configured as the steps given below.


Follow the steps below to generate a gross wages report.

1.      Select pay rate
       a.      Ingress software > User Tab > Select User ID > Configure the Pay Rate

2.      Configure wages
       a.      Ingress software > System Settings Tab > System Parameter Settings > Day Type >
        Configure the wages for
                                                              i.      Workday / Holiday / Restday / Offday
                                                            ii.      Work time / Overtime / Different Overtime
3.      Create the clocking schedule
       a.      Clocking tab
                                                             i.      Monday – Friday as Workday from 0900 – 1800  
                                                            ii.      Saturday as Offday from 0900 – 1800
                                                          iii.      Sunday as Restday from 0900 – 1800
               b.      Overtime tab
                                                              i.      Define time IN and OUT to treat as special OT from 2000 – 2300          

     4.      Generate the attendance sheet to apply new setting
      5.      Preview Gross Wages Report
             a.      Ingress software > Report > Attendance Analysis > Gross Wages Report > Tick option
                    Rate per Hour.
     The report will provide you with all the hours observed which you can calculate based on the
     hourly rate to get the total of the amount in monetary value.



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How to Install OFIS Scanner in Windows 8.1

Friday, October 02, 2015 TimeTec 0 Comments


Microsoft has released an upgrade for Windows 8, which is Windows 8.1 (codenamed Blue), which aims to address the complaints concerning Windows 8 from users and reviewers. The enhancement includes an improved start screen and visible Start Button, to name a few. However, in all the enhancements, Microsoft has retained the requirement of digitally signed drivers.


Driver Signing ensures that the software publishers and hardware vendors are trusted and verified by Microsoft in order to protect your system from being infected by malware. Due to this reason, Windows 8.1 will not install the OFIS Scanner driver as it is not digitally signed. Fret not as you can overcome this issue by following the steps below.


1.     From the Start Screen, click Settings.

2.     Click Change PC Settings.

3.     Click Update and Recovery.

            4.     Click Recovery look for Advance startup. Click Restart Now.

5.     After the restart, you are required to choose an option. Click Troubleshoot.

6.     Click Advanced options and click Start-up Settings.

7.     At the Start-up Settings, click Restart.
8.     In the next menu, press F7 to disable driver signature enforcement.

9.     Go to Device Manager and update the OFIS-Y Fingerprint Reader’s driver.

10.  This time around, Windows 8.1 will prompt a security window to reconfirm the
  installation. Click ‘Install this driver software anyway’.
11.  Once the installation has completed, you can now use the OFIS-Y with Windows 8.1.



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