Ingress Software Update: Version 2.1.4.1

Tuesday, December 31, 2013 FingerTec 0 Comments

FingerTec, Ingress, software update, access control, employee management
Good news to users of the Advanced Access Control System, Ingress! FingerTec has officially released the newest update for the application - Ingress Version 2.1.4.1. 

To test the trial version of Ingress (for FREE) - click on this link. Read more for a list of the six new features and enhancements included in the update. 

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Pairing H2i With H2i

Friday, December 20, 2013 FingerTec 0 Comments

Under certain configurations, FingerTec devices can be paired with each other in the same access control environment such as the H2i device. To pair one H2i device with another H2i device, the user needs to modify the setup for the master terminals to use it as master-slave terminals. For instructions on how to modify the setup, click here.

 As a gentle reminder, please make sure that:
  • Master reader - AdapTec Plus is turned ON and the Wiegand output is User ID. 
  • Slave reader - AdapTec Plus is turned OFF and the Wiegand output is User ID. 
Please refer to the below wiring diagram for pairing two H2i devices and and AdapTec Plus:

adaptec plus, h2i, access control, fingerprint door locks, biometrics, pairing

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TCMS V2 - Overtime Only After

Thursday, December 19, 2013 FingerTec 4 Comments


TCMS V2, the central solution for time attendance and access control by FingerTec is able to calculate overtime under different settings and circumstances customized by the user. Generally, TCMS V2 will treat extra working time as overtime or OT when it exceeds a predefined value that is set by the user. Users can choose to accumulate the extra time either by week or by month. Read more for a few configuration examples that can be used according to a business organization's requirements. 

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Ingress - Frequently Asked Questions

Wednesday, December 18, 2013 FingerTec 26 Comments


Management software, employee access, FingerTec Worldwide

Good news for all users of Ingress, the Advanced Access Control System. The Head of Support for FingerTec Worldwide, Aidid Sharulzaman Arifin, has compiled a list of frequently asked questions regarding Ingress for easy reference. Remember to bookmark this page or print it out, as it will save you (yes, YOU!) a lot of time and effort. Read more for the FAQ. 

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Steps To Setup Ingress Server And Ingress Client

Wednesday, December 04, 2013 FingerTec 73 Comments



This tutorial will guide users on setting up the Ingress server program on a server computer, while at the same time installing the Ingress client on multiple computers to be linked back to the server for data management. Read more for the step-by-step guide. 

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TCMS v2.2.025 Software Update

Monday, December 02, 2013 FingerTec 9 Comments

Good news for existing TCMS V2 users! The latest update to TCMS V2 is now available for download. With 11 brand-spanking new features and 30 bug fixes, FingerTec has definitely upped the ante for the powerful Time Control Management System. Among the new features included are additional support for FingerTec Face ID terminals for spectacle-wearing users, Remote Support & ePayroll compatibility for the Australian market, as well as SuperAdmin privileges for the American market. Read more to see the full list of features and fixtures, or click here to download TCMS V2.2.025 now! 

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New Training Slides for TimeTec Cloud

Friday, November 22, 2013 FingerTec 0 Comments


Good news to current and potential TimeTec Cloud users - the new software training module has been released! Log in to training.fingertec.com and see the step-by-step slides on how to fully utilize the cloud computing solution for workforce management. Among the chapters covered include managing devices, attendance data, applying multi-level access and others. Click on the link below to get your hands on the training slides now!


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Pairing Q2i with R2c

Wednesday, November 20, 2013 FingerTec 13 Comments



Effective immediately, Q2i devices can now be paired with R2c readers. However, this is only possible for Q2i devices with a core board that is version FEM800. When purchasing a brand new Q2i terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader. 

If you are already using a Q2i device at your place, please check the core board's version  (either FEM600 or FEM800) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool. Read more for the step-by-step guide to enable the Q2i-R2c pairing. 

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FingerTec Access Control with an Automatic Sliding door

Tuesday, November 19, 2013 FingerTec 7 Comments


The automatic sliding door can be opened by activating control methods such as motion detectors, push buttons, key switches and access control readers.

There are three types of input that can be used by the automatic sliding door controller/motor if you want to implement access control as the activating control method. Read more to see the three inputs. 

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Keylock 7700 – Interchangeable Lock Tongue

Friday, November 15, 2013 FingerTec 0 Comments


Applicable for Double Door Latch Only (7700D)


While designing FingerTec's  Keylock 7700, we have taken into consideration not only the position of the lock (for left-handed or right-handed users) but also the installation of the door (either swing-in or swing-out method). FingerTec’s Keylock 7700 has an interchangeable Lock Tongue to enable users to install it according to the door’s specification. Users will be able to twist the lock tongue 180◦ by following the simple steps below. Read more to see the step-by-step guide:

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Ingress – Using Door Group to Manage Doors in Multiple Buildings/Floors

Friday, November 08, 2013 FingerTec 0 Comments


Management of multiple access control devices/controllers could be troublesome in big projects, especially across multiple buildings or floors. System administrators/security managers need to keep an eye on every device/controller by knowing their actual installation points. This is important for Ingress to provide a comprehensive UI to ease system administrators/security managers in handling this scenario. 

This can be done by using the Door Group feature in Ingress. Read more for the step-by-step guide. 

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Ingress Software Update – Version 2.1.4

Wednesday, October 30, 2013 FingerTec 0 Comments


The new Ingress v2.1.4 is now released and ready to be downloaded. This new version comes with 12 new features and enhancements, together with 8 bug-fixes. To get the software now, simply click here to initiate the download. For more info on what's included in the update, click Read More. 

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Ingress Instructional Video Guides Are Released!

Tuesday, October 22, 2013 FingerTec 0 Comments


FingerTec's Ingress is an integrated access control management application that runs on the familiar MS Windows operating environment. To help users navigate their way through the powerful tool, we've come up with step-by-step instructional video guides for your convenience. Simply click the link below to view the videos at the official FingerTec Worlwide YouTube page.

http://user.fingertec.com/video-guide-software-ingress.html

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Pairing AC900 with R2c

Thursday, October 17, 2013 FingerTec 0 Comments


Effective immediately, AC900 devices can now be paired with R2c readers. However, this is only possible for AC900 devices with a core board that is version FEM565. When purchasing a brand new AC900 terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader.

If you are already using a AC900 device at your place, please check the core board's version  (either FEM500 or FEM565) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool (Click HERE to download).

To Enable AC900 to pair with R2c, Press Menu > Option > Access Option > 485 Reader Fun. > Y or N > Set to Y > Save > Restart both the AC900 and R2c.

 For your reference, below is an installation diagram for the AC900 and R2c devices with the new AdapTec Plus.

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Ingress Remote connection

Thursday, October 17, 2013 FingerTec 1 Comments


If you have installed the Ingress server at the Headquarters (HQ) but would like to allow the remote connection from a Branch by using the Ingress client for viewing purposes, you must  need to add port number 3000 and 3306 in Windows Firewall at the HQ office. Read more to see the step-by-step guide to add the port numbers. 

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Using FTDP with Oracle Database

Thursday, October 17, 2013 FingerTec 18 Comments

The Oracle database server records all user information and transactions. The high storage capabilities of the server eliminates the need for a conventional filing system, providing a better and paperless working environment. It is possible to install FTDP to work with Oracle so that 3rd party software plug-ins can access the transaction data with ease. Read more to see the step-by-step guide to install FTDP with Oracle Database. 

 Download FTDP here. 

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AdapTec Plus and AdapTec-X, What’s Your Preference?

Thursday, October 10, 2013 FingerTec 2 Comments

Convenience VS High-Level Security 

AdapTec Plus and AdapTec X are designed to support two installation modes; one provides utmost convenience to users and another provides high-level security but slightly compromised in terms of user experience. 

Selection of the modes is available by applying different wiring arrangements during installation. 

 Under Convenient Mode, AdapTec unlocks doors immediately after receiving feedback from FingerTec devices. All FingerTec models support this feature. 

 For installations using Secure Mode, there will be a 1 second delay during the unlocking of the door after verification is completed at FingerTec devices. This delay is caused by the 26-bit Wiegand transmission of encrypted data from the devices to AdapTec. 

 This Secure Mode is an optional security feature provided by AdapTec for users who prefer higher level of security over user convenience. It is important to note here that the Secure Mode only delays the response of AdapTec by 1 second and it doesn’t really affect the overall user experience. Nonetheless, for users who refuse to tolerate a slight delay, Convenient Mode is highly recommended. 

Wiring Diagram for Convenient Mode Installation 

Wiring Diagram for Secure Mode Installation 


Please refer to the installer manual of AdapTec Plus and AdapTec X for more details.

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Keylock 7700 – Interchange of Double and Single Latch

Thursday, October 10, 2013 FingerTec 0 Comments


When interchanging Keylock 7700 between double and single latches, these are the items that you must first have:

Models
Keylock 7700 D (double latch)
Keylock 7700 S (single latch)
Latch front panel


Not applicable
Door frame panel






Keyhole blocker







The next vital item is the back plate for the front panel. Keylock 7700D and 7700S both uses different back plates due to their different latches.


Voila! Simply interchange between these parts and you're ready to go.

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Diagnosis Steps to Resolve Data Loss/Do Not Appear in TimeTec

Friday, September 27, 2013 FingerTec 2 Comments


TimeTec Web is a powerful web-based solution for automated time and attendance to suit most businesses, regardless of their size. However, much like other powerful applications, some of the settings may seem complicated and cause future issues if they are not configured properly. This can sometimes result in the data not appearing in the Attendance Sheet. Click more to see how to resolve this issue. 


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FingerTec 3G Module

Friday, September 27, 2013 FingerTec 0 Comments


The FingerTec 3G module is ready to be used in models with FEM 800, which are TA200Plus (normal 12V model), Q2i and Face ID 2. Refer to the below table for technical specifications of the 3G module.

Technical Specifications
Frequencies
2G/2.5G – GSM/GPRS/EDGE:
Frequency - 850/900/1800/1900 MHz
3G – UMTS/HSPA
Frequency – 850/1900/2100 MHz
3G – CDMA 2000
Frequency - 1900/2100 MHz
Communication
Full duplex
Automatic Startup
Yes
Antenna Impedance
50 Ohms
SIM Card
3 Volts (varies with SIM card)
SIM Card PIN
Only reads the SIM card PIN, but cannot amend
Receiver Parameters
GSM850 Reference Sensitivity
-104 dBm Static and TUHigh
E-GSM900 Reference Sensitivity 
-104 dBm Static and TUHigh
DCS1800 Reference Sensitivity
-102 dBm Static and TUHigh
PCS1900 Reference Sensitivity
-102 dBm Static and TUHigh
Selectivity @ 200 kHz
> +9 dBc
Selectivity @ 400 kHz
> +41 dBc
Linear Dynamic Range
63 dB
Co-channel Rejection
>= 9 dBc


Test Results
In our test, the 3G module works almost 40% faster than its predecessor (GPRS module) and, more importantly, is more stable.

Read more for instructions on how to install the 3G modules.

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Top 5 Reasons to Switch from TCMS V2 to Ingress

Thursday, September 26, 2013 FingerTec 4 Comments

Over-utilizing the knife too much?
When I first got married, there was only one meagre set of cutleries in my kitchen cabinet. It had a single butter knife, and I didn't really mind having to use it to both spread butter on my roll AND cut my steak, even though it was only excellent at one thing and crappy at others. But things have changed now, and I can proudly say that I've upgraded from that set of cutleries to one which had different knives, forks and spoons catered for specific situations. Food Life is better now, thank God. The situation is comparable to the dilemma of some TCMS V2 users. 

TCMS V2 is a comprehensive and powerful time attendance management tool and has been used with FingerTec devices for years, constantly evolving through the years to accumulate newer functions and satisfy more needs. However, TCMS V2 is not a cure-for-all and there are certain situations that may be better suited to Ingress, the integrated access control management application. Read more for the top 5 reasons why you should switch from TCMS V2 to Ingress.

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Using a USB Flash Disk with Ingress

Wednesday, September 25, 2013 FingerTec 0 Comments



In Ingress, the Advanced Access Control System, users can opt to use a USB flash disk to replace the need for a working Internet connection to connect to FingerTec terminals. This will enable the user to do the following:

1. Download user information from a terminal into a USB flash disk, and import them into Ingress for viewing and managing.

2. Export user information from Ingress into a USB flash disk, and upload the information to a terminal.

3. Download transaction logs (with clocking data) from a terminal into a USB flash disk, and import them into Ingress for viewing and managing. 

To perform these functions, you must first go through the terminal activation process in Ingress under Devices. Read more to learn how to add the terminals to be used with USB flash disks, and how to perform the functions mentioned above. 

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