New Dashboard For TimeTec TA Users

Tuesday, January 30, 2018 TimeTec 0 Comments


We have recently added a Dashboard page for TimeTec TA Users. The Dashboard will display user’s attendance information, schedule and other useful quick links for better user experience. Let’s go through the features available in the new Dashboard. Click HOME to view.

1. Attendance Summary

View your monthly attendance information here. This section will list your daily attendance activities, including its status: On Time, Late In, Early Out, etc for your own reference. This way, you will be able to keep track of any discrepancies and requests for amendment if needed.

2. Schedule Information

This section displays your daily work schedule. Navigate by clicking the left or right arrow to view the previous or upcoming schedule.

3. Quick Links

There are 3 quick links available; View Roster, View Attendance and Add Request.
View Roster will bring you directly to the monthly roster view, where you can view your schedules, add notes, etc.

View Attendance link will bring you to your Attendance page where you can view the full information of your attendance.

Add Request will provide you with 2 options: Edit Attendance or Request for Overtime. Through these options, users can submit their request directly to their superiors for approval. These 2 options will only be available if the Management or Admin has enabled these functions.

4. Clocking

Click the Clock icon to go to the Attendance Clocking page. Simply select your clocking type, work code (if any) and enter your password to clock your attendance.


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Notify Staffs on Roster Changes with TimeTec TA Roster Notification

Monday, January 29, 2018 TimeTec 1 Comments

To maximize staff’s efficiency, it is important for an organization to always keep their staff updated
regarding any changes made within an organization especially when it comes down to the staff’s
Duty Roster. Hence, in TimeTec TA, we made it easier for the Admins to notify the staff whenever
there are any changes made to their Rosters by including a notification feature.

Customise User Duty Roster
Once a user is created in TimeTec TA, he/she will be assigned to a Group Duty Roster for time
attendance management purposes. However, if the Management wish to change an individual staff’s
schedule, they can do so in admin account and go to Schedule tab > Customise User Duty Roster.

In this page, Admin can update details such as users’ clocking schedule, leave days, restdays,and etc.
Here's how to navigate:

i) There are 3 views: Weekly, Bi-Weekly and Yearly view
ii) Default view is ‘Weekly’, which shows the coming week starting from today
iii) Use the filter to switch views (Select view, date range and user in drop-down list)

As shown above, this page will show you the list of users for the selected dates along with their
respective roster.

Bi-Weekly View

Yearly View

Click on the relevant year to view user's roster.

Edit Roster
To edit Roster, click on the schedule number column, on the date which you wish to change > Select type of changes: either Schedule, Leave or Holiday from drop down list > Proceed with your
changes, for example: change Schedule No. from 1 to 115. You can choose the effective date for
more than a single day, if needed. To proceed, click on Save.

Therefore when users apply for multiple days of leave, instead of going to Attendance Sheet, you can updates details here.

Notify User
Next, click on the "Notify Users" button at the upper-right corner to send notifications regarding the Roster changes through Email and Push Notification. Select Roster Duration, choose the Users, and click submit to send notification.

*Note : You can send notifications to all users and notify them of the changes that have been made.
This is useful especially when the staff is on leave or holiday.

Notification will reach your staffs through email and push notification in TimeTec TA mobile. The
Roster will now display the new edited roster.
Example of email sent to the staff


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Improved Face ID 2 FMM simplifies face registration process for users with glasses

Friday, January 19, 2018 TimeTec 0 Comments

Face recognition reader, such as Face ID 2, detects its users by matching the face templates stored in the device
with the live human face.

The face verification works on normal face templates except on these two occasions:
  1. User who enrolls without glasses, verifies with glasses.
    The glasses are considered as obstacle during verification, hence the reader will not be able to detect theface.
  2. User who enrolls with glasses, verifies without glasses.
    The reader will not be able to detect the glasses that have been previously enrolled, so the matching process fails.

The solution to this problem has been solved in the FingerTec Face ID 2 where users will need to perform two
face enrollments; one with glasses and another without glasses. Through this process, the system will be able to recognize the user in any circumstances, with or without glasses.

Face ID 2 FMM is using Gabor and Linear Discriminant Analysis (LDA) for face recognition method. LDA is
used to determine discriminant pixels related to intuitive local features. Since the number of discriminant pixels is less than the whole image, the amount of computed Gabor-wavelet coefficient is decreased, and that is
how a face template is captured. Face ID 2 is loaded with 2 cameras, daylight and night (infrared) cameras.
The day camera functions to make sure that the face is captured for enrollment and verification purposes and
user’s face will be saved and verified by using the  infrared camera view.   

In the latest Face ID 2, the face enrollment process has been simplified by merging both face registrations into
one instead of having to do double registration for one user.

This new feature in Face ID 2 FMM is beneficial to the users because they don’t have to waste one template to
register the same user and another is, they don’t need to do the registration two times, what a time saver! So
users with glasses, you don’t need to worry to come to work with contact lenses or a big giant glasses, you’ll
be alright when you use Face ID 2 FMM.

Face Enrollment

Note: There are two stages of enrollment, one is wearing glasses and another is taking them off. It doesn’t matter which one goes first but user must know that he/she must need to take off the glasses on one stage.

During the first face enrollment stage, align your eyes as usual until the second enrollment stage is shown. Refer Figure 1.
Figure 1: First stage face enrollment.
At the second face enrollment stage, wear your glasses and finish your enrollment. Subsequently, the device will save two different face templates; with glasses and without.
Refer Figure 2.

Figure 2: The Second Step of Enrollment.

Continue the enrollment process as usual and save. Once the enrollment process is done, the device will be able to verify the user with or without glasses.

Contact our technical team at for more information on the new Face ID 2 FMM.


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Common Issues in TCMS V3 / Ingress Software After Database Migration

Friday, January 19, 2018 TimeTec 36 Comments

Occasionally, users might be facing some issues while using TCMS V3 or Ingress software after
migrating the database from TCMS V2. Below are some examples of common issues that arise after
the migration process.
Issue 1: Failed or Invalid Device Activation
To prevent any activation issues, please do not use TCMS V2 product key when activating TCMS V3
or Ingress software. If your PC has an Internet connection, opt for Online Activation in order to
activate the device after the migration process.

However, if your PC do not have any Internet connection, you will need to carry out offline activation.
Go to this site to retrieve the product key for your
device(s) and insert the product key manually to activate.

Issue 2: Different Schedule ID
Schedule ID in TCMS V3 and Ingress is different from TCMS V2. TCMS V2 Schedule ID starts from
0, while TCMS V3 and Ingress Schedule ID starts from 1. Thus, you might see a different set of
Schedule ID in TCMS V3 or Ingress after the database migration. For example, in TCMS V2, your
Schedule IDs are 0 - 4; however, once you migrated to TCMS V3 or Ingress, the Schedule IDs will
be labelled as 1 - 5. Don’t worry, this is not a bug, it happens because of the difference in software

After Migration:

Issue 3 - Open Schedule Differences in TCMS V2 and TCMS V3/Ingress
After migrating the database from TCMS V2, you might encounter certain issues related to Open
Schedule roster in TCMS V3 or Ingress. Open Schedule roster configuration in TCMS V2 slightly
differs with TCMS V3 or Ingress. Shift Roster is used to create Open Schedule for TCMS V2, but for
TCMS V3/Ingress, you will have to use Weekly Roster to configure an Open Schedule. Note that you will have to reconfigure the roster in TCMS V3/Ingress after the migration. Otherwise, the data
will not be allocated correctly in the software.
Open Schedule settings in TCMS V2:

After Migration:
In TCMS V3/Ingress, there is no option for you to configure the Open Schedule within the migrated
shift roster. To ensure that Open Schedule roster works in TCMS V3 or Ingress, we suggest that you
create a new Open Weekly Roster and re-configure the Open Schedule configuration. Note that you
can still use the existing migrated Schedule ID in the new Weekly Open Roster.
To create Open Schedule Roster in TCMS V3/Ingress:
1) Go to Group Duty Roster > Click Add Roster > Configure the roster name and set the roster as
Weekly > OK

2) Select the new roster and click Edit > Auto Schedule > Set the Day Type and add the Open
Schedule ID


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