Managing Employees with Multiple Time Zone Access to Multiple Doors In Ingress

Thursday, January 29, 2015 TimeTec 1 Comments

In a real business operation, employees can access multiple doors within the company. To improve security, restriction of access need to be taken into great consideration. Managing access to key operational areas and restricted places is assuming increasing importance for organizations everywhere, from small entrepreneurial companies to large corporate enterprises and government bodies of all sizes. Even the most neutral organization now recognizes the danger of a door security breach. With the Ingress software in place, administrators can easily limit the door access of unauthorized employees at different time period for different doors and this can all be done under the Access Level tab.

Administrators must create different time sets to allow access under the Time Set section, for example Morning Access, Evening Access and Night Access.

First create a new access group, for example Manager Access under Access Group section.

Click Add to select doors to allow for authorized access, for example the Main Door, HR Door and Finance Door. See the screen below. Do not select any Time Set at this moment as we will configure it at the next step. Click OK to save settings.

Ingress will display the list of doors under this Manager Access Group. Check the checkbox for HR Door, followed by clicking on the Update button. Now you can select the Time Set to apply to this door, for example Evening Access.

Repeat the steps for Finance Door, which only allows access for Night Access only.
Finally, finish the control access setup for different doors with different Time Set. The last step is to select employees to be included within their respective groups. Click on the User tab and follow the on-screen instructions to complete the settings.



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Ingress & TCMS V3 - Setting Up Flexi Schedule with 1 Pair Clocking Setup

Thursday, January 29, 2015 TimeTec 5 Comments

Note: This post was originally published in January 2015 and has been updated in June 2017.

In some cases, the management can set up Flexi schedule to capture 1 -pair of record (in and out only) under Ingress & TCMS V3 software, so the system only captures the first in and last out. However what happens if the employee wrongfully or mistakenly reports their attendance more than twice? Let us see the result below.

Please be informed that the below configurations are done on Ingress software, as shown in the accompanying images. However, this can also be applied in TCMSV3 to achieve comparable results, as the configuration is similar with only a slight difference in the interface.  

Setting up Flexi schedule with 1 number of in-out clocking pair.

On 12th of January 2015, the employee’s report attendance is as below:

9:00am | 12:00pm

The result is that the clocking will fall into the “In” and “Out” slot. The software will calculate total work hours as 3 hours (from 9:00am to 12:00pm).

On 13th of January 2015, he reports his attendance 3 times within one day:

9:00am | 12:00pm | 2:00pm

The third clocking will fall into the “OT” slot. However the software will still calculate work time as 3 hours (from 9:00am to 12:00pm), ignoring the previous 2:00pm record.

On 14th January 2015, the same employee reports his attendance 4 times within one day:

9:00am | 10:00am | 11:00am | 12:00pm 

And now the software captures 1 hour of work time (from 9:00am to 10:00am) and 1 hour as OT (from 11:00am to 12:00pm).
On 15th of January 2015, the same user clocks in 5 times within one day:

9:00am | 10:00am | 11:00am | 12:00pm | 2:00pm

Software does not capture the 2:00pm timeslot into the Done column, but instead it keeps the 12:00pm timeslot as the Done record. Software still captures 1 hour of work time (from 9:00am to 10:00pm) and 1 hour as OT (from 11:00am to 12:00pm).

You can check the result of the above test in the image below.
The software captures the “next 2 records” as overtime if you set it to 1-pair clocking under Flexi Schedule. Thus it is important to advise your customer so they can set the software accordingly. It is also recommended that the administrator should advise the employees so they follow the rules to avoid any incorrect attendance verification.

Update from June 2017:

Alternatively, if the company only requires the first and last clocking performed by employees to be shown in the attendance sheet, there is now a new option available in both Ingress and TCMS V3 as explained below.

New option in Flexi Clocking Schedule - “Capture the first and last records as attendance” 
Ingress Software Update (v3.0.7.18) – September 2016
TCMS V3 Software Update (v2.0.2.8) – November 2016

We introduced a new option in Flexi Schedule known as “Capture the first and last records as attendance” that allows Ingress / TCMS V3 to capture only the first and last verification and ignore any verification performed in between by users. When you tick this option, the software will only show the first and the last clocking times in the In and Out columns.

For example, if a staff clocks in at 9:59am and then he goes out 11:55am, the 11:55am will now become his Out time. When he comes back at 1:30pm, this new time will be recorded as his latest Out time, and the cycle continues. If you do not want to deal with cluttered attendance data, and you only require the In and Out times to be shown in attendance sheet, you should consider to enable this option.

Once this option has been selected, the next 3 options below it is no longer relevant and thus will be automatically disabled and dimmed in the software.


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Setting Up Email notifications in Ingress software

Thursday, January 29, 2015 TimeTec 5 Comments

Many access control softwares provide real time monitoring as a standard security feature. Security personnel often spend their time in front of monitors to monitor real-time events and video footages to guard against theft and maintain the security of the premises. Prior to the advent of electronic security systems, this was one of the most basic human-dependent security monitoring method that utilizes the traditional security model.  This led to human errors and incompetence playing a major role in the security concerns of the access control system. Thus, a good access control system comes with an integrated automatic notification system to inform the security manager in case of emergencies or abnormal scenarios.

Ingress can work with your SMTP email server to send notification emails to the person in charge of security or the system administrator. You can define the types of abnormal scenarios detected by Ingress, for example break-ins, door breech and etc to inform the security manager.

First of all, you must setup your SMTP email server under System Settings à Emails

Start to edit the details of your SMTP server by clicking Edit under Email Configuration. Save the settings so Ingress can link up your SMTP server.

Click Edit under Recipient Info to create email addresses of recipients. OK to save.

Second, you will need to define the types of incident before system can send emails under System Settings à Alarm à Edit à Add

The type of alarms are different for Ingressus controllers and standalone devices. Select the type of your device, for example standalone device.
Now pick the type of incidents from the list. OK to save settings.
Check the checkbox Send Email to activate Ingress to send email notifications. Click the browse button to select recipients.


Last step, you can configure the content of the emails by clicking Email Preview. Draft the content of your email now. Click Save when you are done.



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Activating the Close and Reverse State in Ingressus

Thursday, January 22, 2015 TimeTec 0 Comments

Sometimes, the security of an office can be easily compromised if the door is not locked once it is closed. This situation can lead to unauthorized access and break-ins. However, the FingerTec’s Ingressus controller has a feature that can overcome this issue.

This feature that we are about to introduce is called “Close and Reverse State” which is used to lock the door once the door sensor detects that it has been closed. This feature will override the “Lock Open Duration” which has been pre-configured for a door.

How to Activate the Ingressus Close and Reverse State
To use this feature, you will simply need to use a door sensor that is linked up with Ingressus. To configure this feature in Ingress software, simply go to Doors > Select Door Name > Edit > Tick at

“Close and Reverse State”

*Please note that this feature is only available for Ingressus controller.


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Troubleshooting Tips: Unable to Save Client Workstation Server Settings Error in Ingress

Thursday, January 15, 2015 TimeTec 3 Comments

The design of the server client concept is to separate the main program into multiple workstations to ease the logins and operations of the software without having to login from the main computer. The main program and database can be loaded in a server and the operation interface or so-called clients are installed into normal workstations.

Server and clients will interlink with each other on the TCP/IP network. Administrators and multiple system operators can log in anytime to operate the software from their own workstations.

There will be an instance when you are trying save the server settings from a different client workstation and encounter the error below.
If you are unable to save the server settings after successfully connecting it to the server, do follow the steps below. You will only need to perform this at the SERVER workstation if you are using a different workstation for the client.
Go to Program Files (x86) > MySQL > MySQL Server 5.5 > Bin > select MySQLInstanceConfig.exe to check the setting of root access.
Make sure you 'tick' the Add firewall exception for this port as per the diagram below.


Alternatively, you can allow port 3306 in the firewall settings from the server computer. You can refer to the link below on the steps to allow the port 3306.

Once you have completed the above step you will be able to login from the client workstation with no error.


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