Option to Reset User’s Leave Balance in Timetec Leave

 

Introduction
Resetting a user’s leave balance can come in handy when there is an issue pertaining to a user’s leave balance. For instance, it can be a mess when the admin has imported an incorrect leave balance or has manually edited an incorrect leave balance multiple times. 
However, any taken leave or earned leave will remain untouched.


Under the user leave balance page, there is a ‘Reset Balance’ button which allows the admin to reset the current leave balance according to the user’s leave allowance and policy settings.
Note: This action cannot be reversed

Process
To find the reset leave balance button, simply navigate to User tab > Manage user. Then, find the intended user for change followed by clicking on the leave settings button on the right.


After opening the leave settings for the user, simply navigate the Balance tab and the reset leave balance button will be on the bottom right corner.

 
To use the feature, simply click on the button. Upon clicking on the button, there will be a confirmation message shown to the admin.


After confirming the message, the user’s leave balance will be updated by eliminating previous updates, including imported leave balance and manually edited leave balance. However, the entitlement will not be erased but will be kept instead.


For another example, if the default balance in the leave policy assign to the user is 0 days, the balance will remain at 0 days after reset.



 
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
leave balance

How to manage new user ID when downloading attendance logs if the user ID does not exist in Ingress/TCMSv3



Introduction
By configuring this option, the management can automatically create a new user ID that does not exist in the user tab when downloading the attendance logs. It eases the management to keep track of the new user downloaded from the device.

Process 
(Example shown for Ingress but applicable for TCMSv3 as well)
Download Attendance (Manual)
1. Go to Attendance tab > Attendance Sheet > click Download 

2. Select a device > Tick Create user if a user does not exist in Ingress > Ok 


Download Logs (Automatic – Auto-create new user ID only available in the latest Ingress version v4.0.2.3 / TCMSv3 v3.0.2.5 and above )
1.  Go to System Setting > System Parameter Settings > Server > configure the auto-download logs either opt for “Server Download Audit Data Interval or Specify 2 daily download timer. You may also refer to the link provided for further details in regards to auto-downloading the attendance logs given below.

http://www.fingertectips.com/2017/01/automatically-download-generate.html
2. Then, tick Create user if a user does not exist in Ingress > click Save

 
User Tab
The system will only create the user ID in the software. Thus, you need to manually download the users’ details via the software.


1) Go to the User > click Download user > click on your preferred device


2) Choose the newly created user ID > tick your preferred data to be download > configure the issuance date: 1/1/2020 > select the Group Duty Roster > click Download


Attendance Sheet
Go to Attendance Sheet > click Generate > select the user ID and date range > Ok 


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@fingertec.com, we will update it as soon as possible.
Attendance

Manage System Role in TimeTec Access



Introduction
In view of security concerns, TimeTec Access offers the access rights control to authorize users to manage the system role within the organization. By default, there are two types of User Role:

1. Master (System Administrator) who has full access and is responsible for setting up and maintaining the TimeTec Access system.

2. Normal User - TimeTec Access allows users to create and customize the access rights. Depending on the rights given by the Admin roles, normal users will also be able to assign roles to selected employees. 
We target to improve better user experience. In doing so, this article will provide some tips on managing system roles and the admin modules more efficiently and effortlessly. This is how it can be done:

Process
Step 1 - Add System Role:
Click on the System Role tab, create a new System Role with specific access rights by clicking on the Add button.

At the pop-up window, there will be an option to allow users to copy the access rights from existing System Roles or even to edit the copied role, if necessary. This is to quicker the process in creating a new yet similar system role. Fill up the System Role Name and Description.

Upon selecting the Full Division will allow the Admin to access all users’ information in the Organization Structure while Partial Division will only allow Admin to access a limited amount of users’ information.


Next, selecting Access Point will allow Admin to access and manage the access location of the devices. All depends on the preconfigured Access Point settings.

Subsequently, set the access rights for the System Role by ticking on the Full Module Rights. This will allow all modules access in the TimeTec Access while unticking it will change the accessibility of the module for the role.


Step 2 - Assigning Admins into the System Role:
After setting up the System Roles, the Admin can also be easily assigned under the System Role by clicking on the ‘+’ button.


Once the + is clicked, a pop-up window will appear and a list of Admins (excluded from the role) will be displayed for selection. 


Step 3 - Configuring System Role While Adding Admins Into the System:
On the other hand, System Roles can also be arranged specifically while adding an Admin into the system. To add an Admin into the system, please click on the Add button under the Admin tab.

At the pop-up window, select the existing system user that you wish to assign as the Admin and select the relevant System Role. Note that the default System Role is Master if the users do not wish to create any System Roles within the system.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
Access

[I-Neighbour ADMIN GUIDE] How to Change Owner Occupancy Status



Introduction
Occupancy status determines the legal state of a household regarding the occupancy of their primary residence. Using the i-Neighbour system, administrators can easily differentiate between units rented to tenants and units occupied by owners.

Process

1. From ‘Administrator login’ go-to Community > Manage Unit


2. At the ‘Manage Unit’ tab click ‘View’ at the selected Jalan/Block


3. Each colour represents the difference occupancy status.

    a. Unsold
    b. Owner - The owner can invite family members, friends and domestic workers to use apps
    c. Non-Members - Owners who are not using i-Neighbour apps (Defaulters)
    d. Vacant - Empty unit
    e. Rental - The owner can invite Master Tenants and Tenants

4. Click ‘edit Unit Information’ to change the occupancy status.
Note: To change the occupancy status, the owner must activate the i-Neighbour account before the administrator can change it.


5. At the button page, the administrator can select the new occupancy status for the owner.




6. Once done, the administrator can differentiate unit status easily from ‘Manage Unit’.

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.
change owner

E-Form - How Owner/Resident Submit and Add an Attachment for i-Neighbour



Introduction
E-Form is where users can find all the online forms created by the i-Neighbour admin. Unit owner/resident can just  need to select the form the want, fill it up and click submit, and the form will directly be sent to the management team (i-Neighbour admin).

Process

1) At the homepage, press button “More”


2) Under Management, press the E-Form


3) Press this icon, to select available online forms


4) Click the form name to open the selected form


5)Fill in all the details required, then press submit



6)Successfully submitted the form


7) New the submitted form is available in the list.



8) If you want to add attachments such as payment slip, kindly press the submitted form.




9) Press at “Progress update”


10) Press + icon to add attachment



11) Select files to attach, and put some comment , then press submit.


12) Successfully uploaded an attachment.


If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.
Attachment

FACE ID 5 TD / FTD Wiring for Access Control



Introduction
Good news, FingerTec has launched Face ID 5 recently, and the two new models that are equipped with temperature readers are Face ID 5 TD and Face ID 5 FTD that also can be used for building access control.

*Please state in your inquiries before purchasing the Face ID 5 with Access Push to be compatible with our software. This tip will show how the Face ID 5 can function as an access control system for in and out and   pair with our R3c device.

Process

Diagram 1 : Connection of  Face ID 5 with AdapTec Plus & R3c



Diagram 2 : Connection of  Face ID 5 with R3c 

Face ID 5 settings at the device for Access control

Picture 1 : Press Menu Icon


Picture 2 : Select COMM icon


Picture 3 : Select Serial Comm


Picture 4 : Select Serial Port


Picture 5 : Select Master Unit

After setting the Face ID 5 as a Master Unit, the IN and OUT for the device need to be set as to determine either the master will act as the IN device or OUT.


Picture 6: Push menu icon


Picture 7 : Select Access Control


Picture 8: Select the Master device and Slave device for position for ether In or Out


Picture 9 : Master Device select In or Out


Picture 10 : Slave Device select In or Out

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@fingertec.com, we will update it as soon as possible.
 
  
Access control
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