How to manage Attendance Photo in the TCMSV3 or Ingress for Face ID FMM platform



Introduction
By configuring this feature, the management can monitor the staff by verifying the attendance at the device. Apart from that, they will also be able to check if any unauthorized staff did attempt to verify without granted permission. In this case, the device will capture all the false logs data along with the attendance photo. 

Process
Download Attendance Photo (Manual)
1.Go to the Attendance tab > Attendance Sheet > click Download 


2.Select the device > Tick Download Attendance Photo > Ok 


Download Attendance Photo (Automatic)
1.  Go to System Setting > System Parameter Settings > Server > kindly configure the auto download logs to either opt for “Server Download Audit Data Interval or Specify 2 daily download timer. You may also refer to the link provided for further details in regards to auto downloading the attendance logs.
http://www.fingertectips.com/2017/01/automatically-download-generate.html

2. Then, tick Download Attendance Photo > click Save 

Delete Attendance Photo (Manual)
Go to the Attendance tab > Attendance Sheet > Click Download > Select the device > Tick Download Attendance and Remove Attendance Photo After Download option > Ok

Delete Attendance Photo (Auto)
1.  Go to System Setting > System Parameter Settings > Server > Kindly configure the auto download logs to either opt for “Server Download Audit Data Interval or Specify 2 daily download timer. You may also refer to the link provided for further details in regards to auto downloading attendance logs:

2. Then, tick Download Attendance Photo and tick Remove Attendance Photo after download > click Save

Remark: If the total attendance photos stored in the device are to a great extent, it will take slightly longer to redownload it. Hence, we highly suggest our client to perform up-to-date maintenance in order to reduce the overall time to download the attendance photo into the software. This can be done through either manual or automatic process. 

View the Attendance Photo
Upon the completion of the downloading attendance photo process, you may view it either in the Data Audit List or Attendance Sheet 

Audit List
Go to Attendance Sheet tab > Data Audit List > select the date range and user ID > click Search. You may tick Display Attendance Photo in Data Grid 


Attendance Sheet
Go to Attendance Sheet > right click on the time allocated in the respective column in order to view the Attendance Photo > click Show Attendance Photo

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
Attendance

How to Automatically Set Birthday Greetings, Anniversary Greetings, or Welcome Message to Your TimeTec TA Users

 

Introduction
TimeTec TA offers a feature to automatically set birthday greetings, anniversary greetings, or
welcome message to your TimeTec TA users. Announcement notifications can be configured to notify users about the new employees who will be joining your company, all employee’s birthday, anniversary of services and etc. By having the notification feature in TimeTec TA, the company can improve the employer-employee relationship with the new employee and birthday alerts.

Process (To be done by TimeTec TA Admin)
1. Login into TimeTec TA and Go to ‘Notification’.

2. Click the ‘Gear’ icon.

3. Turn on the ‘Announcement’ feature, unmute if you wish to turn off the sound whenever a notification is received. Click the ‘Gear’ icon to proceed.

4. Select which type of greeting you wish to turn on.
‘Individual’ = notification will only receive by user
‘All Users’ = notification will receive by all users


User Module in the TimeTec TA App (Notification of Birthday and welcome greeting)
1. TimeTec TA App - Notification > Announcement. Click the ‘Arrow’ symbol to send a wish
message.
User Module in the TimeTec TA Web (Notification of Birthday and welcome greeting)

2. TimeTec TA Web - Notification > Announcement. Click on the ‘Arrow’ symbol to send a wish
Message.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
anniversasry greetings

Manage multiple units in a community or a different community, in ONE i-Neighbour account



Introduction
For owners that have multiple units in the same or different neighbourhood, use i-Neighbour to manage your units in the same account. This article explains the steps to manage multiple units in the same i-Neighbour App. 

First, register all available units with the same email address. The system will send activation codes for your units to the registered email. If you receive the activation code at a different account, refer to the management office or resident association to change your email.
For example, an owner already has an account in Glastonbury Residence, with the below details. 

Email: moreunit@i-neighbour.com  
Password: Abc123456





To use the i-Neighbour App and manage another unit from a different community, for example, Cherry Croft Residence, the unit owner must register this new unit using the same email address and password. 

Note: The community must subscribe to i-Neighbour before the unit owner can add their unit in i-Neighbour account. 

To activate the account, the admin will send the owner an activation code email.


1. Activate through the App by tapping on ‘Have a code?’’ and key in the verification code. Click ‘Activate Now’ to proceed.

2. The system will detect the email address has been registered before and will ask to key in the password to continue.

3. Once logged in, the owner will be able to see his units in the account. The owner can now select the unit he wants to login to.


4. Successfully login.


How to switch to a different unit or community
The owner can switch to a different unit or community without leaving i-Neighbour app.

1. At the Home section, click on the ‘More’ icon, located at the bottom right section.

2. Next, click on the blue icon at the top right page to switch your unit or community.

3. The page will show the list of units that are available in your account. Click on the unit that you want to login to.

4. Now the owner can manage several units without having to log out of the i-Neighbour app.

Note: You will get notifications for all your units, no matter which unit account you are in. 
If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.
community

Face ID 4 and Face ID 4D FMM220 WIFI Customization



Introduction
WIFI connection is widely used these days to connect users with the most recent technology and updates. It provides users with greater mobility where the user can connect to a network or the Internet while moving freely around the space. For organizations that select the best mobile connectivity options, the choice often comes down to a WIFI connection. 

At FingerTec, we offer a variety of selections of WIFI devices to meet the customer’s needs. Among the devices which FingerTec supports through the WIFI are Face ID 4 and Face ID 4D FMM220.

Basically, customers can have an option to purchase the Face ID 4 and Face ID 4D FMM220 with or without the WIFI function. For customers that have already bought the Face ID 4 or Face ID 4D FMM220 that comes without the support of the WIFI function, here are the tips you need to carry out the WIFI Modification, if necessary.

Face ID 4 and Face ID 4D FMM220 WIFI Modification requires the WIFI Module and the WIFI Antenna. If you need to perform the customization, you may send us an inquiry to www.fingetec.com or call our reseller for further assistance. 



Steps 
1) Unscrew the back cover and open it. Please be careful when you are disconnecting the speaker cable. The speaker is located at the back cover whereas the connector is located at the MCU. 



2) Disconnect RLED cable, RFID cable, USB cable, GND and Touch panel flex cable from the MCU

3) Take out the MCU by slightly pushing forward the cover clip from MCU and pull it out from the MCU.
 
4) Separate the LCD Screen from the MCU by slightly pushing the LCD screen bracket clip and carefully pull up the LCD screen bracket from the MCU. There you will find a LCD Flex cable connects to the MCU and that needs to be disconnect by slightly pulling the black clip toward the Flex cable (Please do not fully pull out the clip. Ensure the cable is just about loose from the connector) and then you may pull the cable out cautiously.

5) Solder the WIFI Module on the MCU and connect the WIFI Antenna at the WIFI Module

6) Reverse step for the installation for MCU by connecting all back and peel of the WiFI Antenna sticker and stick on the front cover before closing it with the back cover

7) Power Up and Connect Face ID 4 or Face ID 4D with computer using the Ethernet cable for software update. Here is the link for the software update tools:
https://s3.amazonaws.com/files.fingertec.com/Khairul+Tools/FT+Tool+-+FaceID4+FMM220+Enable+WIFI+.zip


8) Configure Face ID 4 or Face ID 4D to connect it with WIFI
Menu > COMM > Wireless Network > WIFI (ON) > choose WIFI that want to be connected

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@fingertec.com, we will update it as soon as possible.
customization

i-Neighbour: Group Registration for Visitors (Contractor) [for Admin & Security Guard]

Introduction
Some neighbourhoods do require every visitor, including the contractors to register at the guard house before admitting into the neighborhood. It is common to have the contractors walk in in a big group and often, the security guard will only register all contractors under one same vehicle car plate number and one same house number. Some places might even register only the driver.

In the previous version of i-Vizit, the security guards had to enter the vehicle information and the home numbers manually and repetitively. For example, when a group of four contractors approach the guardhouse for registration, the security guard will have to go through the same process four times.

Normal Check-in (Per visitor):
(Enter vehicle number> select street name / home number> host phone for verification> scan ID / license (OCR)> Press the "check in" button
However, in the latest version of i-Vizit, the security guards will only need to enter their vehicle information and home number once. Scan each ID / license per visitor (OCR) and once the "check in" button has been pressed, all contractors will be registered under the same vehicle number and the same house number.

After activating the Group Registration:
(enter vehicle number> select street name / home number> call host for verification> scan ID / license (OCR)> scan ID / license (OCR) for other visitors in the same group> Press the "sign in" button

Benefit
- Speed ​​up the process of registering visitors who come in groups (especially Groups of contractors)
- Security guards can now register all the visitors under the same group and with all their records kept in the i-Vizit system.

A) How to activate group registration [By Admin and Security Guard]
Step 1 - [Admin Only] - Activate the group registration in the i-Neighbour Web
Neighbourhood > Setting > Visitor Setting > Rules > Edit > Enable “Required Group Registration For Visitor” 

Step 2 - [Security Guard] - Click the Update button to Synchronize/update i-Vizit.
Security guard must press the update button in i-Vizit to load all new data and new settings which has been done by the admin : Homepage > Synchronize icon > Press update button > * Please ensure that the date and time is up to date.


B) How to Register/Check-in visitor (Group registration) using i-Vizit [By Security Guard]
Step 1 - Press “Walk In” > Select Drive-In or Walk in > Press “Next”
For Drive-in - Please fill in Car Plate number
For Walk in - Please fill in ID/Driving license number


Step 2 - Resident Information
Select Purpose of visit > Select block/street > Select unit number > Select resident name


Step 3 [Optional] - Intercom to seek approval from unit/house owner
Press owner name > Choose App as “Phone” > Get approval > press “Proceed to Check-in”


Step 4 - Visitor personal Information 
(For example, a group of contractors come in with 2 person)
Snap OCR photo (1st person) > The system will automatically detect the name of the visitor, ID number and the visitor’s ID photo > select visitor pass > Press “Add more visitor” > Click “OK” to register the next visitor to allocate them under the same group > Repeat the steps for the rest of the visitors.

Once you have selected the visitor pass for the last visitors > Press “Check in” > Click “DONE” > All the visitor names will then appear under the “Checked-in visitor”.

(For 1 visitor only)
Snap OCR photo > The system will automatically detect the name of the visitor, ID number and visitor’s ID photo > select visitor pass > Press “Check in” > Click “DONE” > The name of the visitor will then appear under the “Checked-in visitor”.







C) How to Check-Out visitor (Group registration) using i-Vizit [By Security Guard]
Check-out all visitor in the same group
Step 1 - On the homepage, press “Check-in Visitor”


Step 2 - Press “Check-out” icon 


Step 3 - Tick/select all visitor name > Press “Check Out” 


Step 4 - Click “Yes” to check out visitor


Step 5 - Click “OK” > Successfully checked-out.






2. Check-out several visitor in the same group
Step 1 - On the homepage, press “Check-in Visitor”
Step 2 - Press “Check-out” icon
Step 3 - Tick/select several visitor name > Press “Check Out” 


Step 4 - Click “Yes” to check out visitor


Step 5 - Click “OK” > Successfully checked-out.  



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

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