How to Disable Unused Checkpoint in TimeTec Patrol
Introduction
TimeTec Patrol offers two modes of scanning rules for patrol routes, by following a sequence or by random scanning.
TimeTec Patrol offers two modes of scanning rules for patrol routes, by following a sequence or by random scanning.
1) Follow Sequence mode; the patrol session has to follow the exact sequence of each checkpoint as being set up in the Patrol Route.
2) Random Scan mode, guards can scan at any checkpoints without having to follow any specific sequence.
Having a faulty checkpoint tag in the middle of the patrol route will unable the guard to proceed to the next checkpoint, and the patrol session will get stuck at the faulty checkpoint tag. What do you do in this case?
Process
1. The faulty checkpoint cannot be removed from the Patrol Route setting if the Patrol Route has been used in the Schedule.
2. Since the checkpoint cannot be removed from Patrol Route Settings, go to Routes > Locations & Checkpoints to disable the checkpoint from there.
3. Click on the Checkpoint to be removed. In the right pane, click on Edit.
4. Change the checkpoint status to inactive and Save.
5. Go to Routes > Patrol Routes to check on the route settings. You will notice that the checkpoint that is set as inactive in the above step will no longer appear in the Patrol Route setting.
6. In the TimeTec Patrol mobile app, guards can tap on Start Button to proceed.
7. Tap on the Time Range.
8. When viewing a list of checkpoints, you will see that the disabled checkpoint will no longer be shown in the list and therefore, the guard can scan at all available checkpoints even if in the follow sequence scanning mode.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@fingertec.com, we will update it as soon as possible.
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