Introduction
Using the
TCMS V2 on a PC that is running on Windows Vista, Windows 7, Windows 8, and
Windows 10, can occasionally cause some glitches. Due to the extra security
features that are built into the newer operating systems, an error message will
pop up regularly when you launch TCMS V2 software. This is because the program
files and system registry files on these Operating System (OS) are protected,
and running the TCMS V2 requires access to these protected files. To prevent the prompting of
the error messages and to ensure that the TCMS V2 is running smoothly on your
OS, there are a few steps that need to be taken.
Benefits
By
performing these steps, users will be able to launch TCMS V2 software without
encountering the “Required Active X is not registered properly or is outdated”
error message.
Process
1) Close TCMS V2 software
2) Go to TCMSv2
folder ( Local Disk C > Program Files (x86) > Fingertec Worldwide >
TCMSv2
3) Run Vistareg.exe
as Administrator
4) Once done, return
to your desktop, and right-click at TCMS V2 icon, then select “Properties”.
5) Go to
“Compatibility” tab, and click on “Change settings for all users”.
6) Check the “Run
this program as an administrator” option, then click “Apply” and “OK”, and the
problem will be out of your site.
Introduction
Most
of our clients have switched from TCMS V2 to Ingress. Therefore, for those who are using door access
terminals such as AC900 FEM565 / R2
FEM565 / KADEX FEM500, they will need to update their devices with a unique
firmware to fully utilize the door access features in Ingress.
Benefit
The
firmware update will let users utilize the door access features on their
existing terminals through Ingress.
Process
1)
Download the firmware update tool*
2)
Close PC’s Wifi connection / anti
virus / firewall before running the .exe file
3)
Key-in the IP Address
4)
Choose the GroupVerType timer with
Ingress.
5)
Click Connect > Update >
Restart.
*Please refer to your Reseller for this firmware update.
In
case you want to switch back from Ingress to TCMS V2, you can roll-back the update
by choosing the GroupVerType timer with TCMS V2.
Introduction
In FingerTec system, Verify Type is one of the verification methods that can be used to improve access security by using a combination of verification methods. This option is readily available in most of our Access Control terminals such as R2, R3, Kadex, Q2i and etc. With this settings, users must perform a combination of verifications during specific time range at the device to gain access. This configuration needs to be done in Ingress software.
Benefits
By configuring the access level by verify type, users will increase the security level of their offices/premises.
Process
1. Go to Access Level > Click on Verify Type from the left panel > Click Add Verify Type > Rename the Verify Type (example: VT Password & Card) > Select Time Range (you can select a maximum of 50 set of Time Range)
2. Define the start and end time applicable for this verification method.
3. Select Verify Type (example: Password & Card) > Click Add
4. Click Save to save the settings > Transfer to Device to synchronize settings to the terminals.
Note: You also apply these settings to specific days of your choice.
Next step is to configure your settings to be updated to the dedicated terminals and doors.
1. Click on Door tab > Click Add to select doors applicable for this verification method
2. Click Save to save settings and select Transfer to Device to synchronize settings to device
Introduction
After updating Ingress to version v3.0.4.20,
the month list in Group Duty Roster gets duplicated. This was caused by the
change to the database structure in the latest version.
The procedures below must be done in
Ingress’s Server PC to get rid of the duplicated month issue and to get
attendance data tabulated correctly.
Process
1) Shut down Ingress and Ingress Server.
Uninstall the Ingress software and reinstall it with the latest version, which
you can download it from here.
2)
Reinstall the software by following the on-screen instructions.
3) Run DB Installer once the installation
is complete.
4) Key-in the root password and click the Test Connection button.
5) Click
on the Update Connection button, and
once done, click the Upgrade Database button.
6) Close the DBInstaller, and launch the
Ingress software.
The duplicated month will no longer
appear.
Introduction
FingerTec’s terminals offer a
few communication methods including TCP/IP, RS232/485 or USB client. Communication
configuration is very important because a lot of tasks such as enrolment,
download/upload transactions and update user information can be performed from
the software. If the terminal is connected via TCP/IP or RS232/485, users will
be able to synchronize the changes or information from the software.
Benefits
Besides TCP/IP, RS485
communication is an inexpensive local network with multi-drop communication
links. Since RS485 is using a twisted pair cable type, which can support connection
distance up to 1200m (4000 feet).
Process:
1. During
terminal activation, go to Devices > Add Device
2. The
Ingressus controller needs to be configured as below:
Device
Type :
Ingressus
Device
Name : (Compulsary to be
filled)
Communication
Mode : RS232/RS485
Serial
Port : Depend
on the computer serial port. (Please refer to point
#3 to check the Serial Port number)
Baudrate
: 38400
Please take note that the Baudrate for first time configuration is
38400. Ingressus
controller’s default baudrate is
38400. User will fail to communicate or connect to the
controller if other
baudrate is selected.
3. You
can check the serial port number at your PC’s Device Manager > Ports
(COM & LPT) >
Look for the Serial Comm Port and the COM port
numbers displayed in brackets. In the
screenshot below, you can see the
serial port used is COM 4.
4. After
completed the configuration above, click at the Add button and the system
will show
“Device added successfully” message, if the activation is
successful.
Introduction
FingerTec’s Face
ID 4d Terminal can be customized to support External Schedule which is useful
in alerting employees to change shift or clocking status. However, take note that upon enabling this option, the
Door Access feature of this device will be disabled.
Benefits
By
using the external bell function, you can increase the volume of the alert bell
so it can be heard from a distance. This is suitable for industrial working
environment, such as factories.
Process
1. Update the firmware of the device.
You can download the customized firmware from here.
**Note: By updating this firmware, Door Access feature of
this device will be disabled
- Run the FTFaceID4.exe > Insert
Device’s IP Address > Connect > Update > Restart
2.
Set the Schedule Bell on Face ID 4D, select External.
Go to Menu > Date/Time > Bell >
Select Schedule Bell >
Insert your bell trigger date and time followed by the trigger period.
3.
Connect the device to the external siren as shown in the wiring
diagram below:
And you are ready
to test it! Make sure you are not too close to the siren to avoid damage to
your ears.
