Showing posts with label Exit Slave. Show all posts

Pairing AC900 with R2c


Effective immediately, AC900 devices can now be paired with R2c readers. However, this is only possible for AC900 devices with a core board that is version FEM565. When purchasing a brand new AC900 terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader.

If you are already using a AC900 device at your place, please check the core board's version  (either FEM500 or FEM565) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool (Click HERE to download).

To Enable AC900 to pair with R2c, Press Menu > Option > Access Option > 485 Reader Fun. > Y or N > Set to Y > Save > Restart both the AC900 and R2c.

 For your reference, below is an installation diagram for the AC900 and R2c devices with the new AdapTec Plus.

AC900

R2 (565) – R2 (565) Master - Slave Wiring Diagram & Settings

Previously we have discussed on how to modify the setup for 2 master terminals to use it as master-slave terminals. You can read the full article here. Today we will be demonstrating how to connect the 2 units of R2 (565) terminals to work as master-slave terminals. To use 2 units of R2 as master-slave terminal, you will need to connect the 2 terminals together according to the connection diagram below: Terminal configurations:


At R2 (565) Master

  • Press Menu > Option > System Option > Wiegand > Input setting > FP device > input format = WG26 with ID > Esc > Input = User > Esc & Save


At R2 (565) Slave

  • Press Menu > Option > System Option > Wiegand > Output setting > Output format = WG26 with ID > Esc > Output = User > Esc & Save
  • Press Menu > Option > Comm Option > Adaptec Plus = N > Esc & Save


Note: If the Wiegand option does not appear, please confirm that your R2 terminal is FEM 565 and not FEM 500. If the Wiegand Option is still not appearing, please check the settings at Menu > Option > Access Option > 485 Reader Function = N > Esc & Save > Restart Terminal, or contact support@fingertec.com for further assistance.



Initiated & Written by Azim
Exit Slave

Modifying Setup from Master-Master to Master-Slave


Before FingerTec Worldwide introduced Slave devices that could pair with Master devices, 2 master devices were used and modified to act as a Master-Slave setup for door access solution. Due to the distinct requirements by certain customers, the Master-Master setup is still widely used, most noticeably with the H2i, which is very popular due to its aesthetic quality. Its sophisticated design can cater to almost any style of office and home interiors.To modify the setup, please follow the instructions below:
  1. Download the FingerTec Terminal Function Tools here. 
  2. Upon download, start up the FingerTec Terminal Function Tool and connect to the terminal. Change the Wiegand Output to UserID and the AdapTec Plus to OFF.
  1. You will need to perform the above steps for both terminals.
  2. After that, download the FingerTec Master Slave Tools here. (http://www.fingertec.com/download/FTMasterSlave.zip)
  3. For the Master terminal, update the tools as Master.
  1. For the Slave terminal, select Slave before you update it. 
  1. And now you’re done!
Initiated by Aidid, Written by Vincent
Exit Slave

The Improved R2 with FEM565 Core Board

The new R2 is now installed with the an FEM565 core board. The FEM 565 core board is equipped with a 128MB flash memory (16 times higher than the FEM500 core board’s 8MB flash memory) and a 32MB RAM (4 times higher than FEM 500 core board’s 8MB RAM). However both the new and old R2 share the same MCU, which eases the process of switching between different version of core boards for repair purposes. Furthermore the new FEM565 core board also brings the following improvements to R2:


1. Supports USB flash disk with Linux kernel 2.6 We have received complaints regarding the incompatibility of the R2 and the USB flash disk with Linux kernel 2.6 (8GB and above). Users can only use USB flash disk with Linux kernel 2.4 (4GB and less) to transfer data between terminals and PC. With the new FEM 565 core board, there will be no problem for the USB flash disk 8GB and above to work with R2.


2. Supports Algorithm VX 10 fingerprint templates The improvement of flash memory and RAM in the new FEM 565 allows R2 to support either Algorithm VX 9.0 or VX 10.0 fingerprint templates. You can set the R2 to support algorithm VX10.0 fingerprint templates and transfer them into the multimedia models. You can also transfer the VX 10.0 fingerprint templates from multimedia models to R2, without having to worry about the incompatibility of different algorithms.

To configure the algorithm version in R2: Menu → Option → Advance Option → Algorithm version → VX 9 or VX 10 → Save → Restart


3. Supports R2c as master-slave system R2c is a new slave fingerprint scanner to replace the current R2i. The R2c works with the improved R2 as a master-slave system. The R2c has the same design as R2i, but it is no longer using the special cable (USB + RS232 standard). The R2c communicates with the improved R2 via a RS485 wire. The installer can adjust the length of RS485 wire during installation to cater for the environment. The RS485 wire can support a maximum 1000m of connection length.

To turn ON/OFF connection of R2 and R2c: Menu → Option → Advance Option → RS485Reader Fun. → Y to enable to use with R2c (N to disable) → Save → Restart


The new R2 is still able to work with the previous R2i as a master-slave system but these 3 functions are temporary unavailable until further notice. FingerTec’s R&D team is working on the firmware for the FEM565 core board to include so these 3 functions back to the master-slave system.

  1. Antipassback.
  2. Group Verify Type.
  3. Green or Red LED light notifications at R2i.

Written by Henry Pang
Edited by Vincent
Algorithm

Setting the New R2 (FEM565) with R2i/R2c


FingerTec has developed a new FEM565 core board and shipped it with the new batch of R2 terminals. The new FEM565 coreboard is faster, more powerful, and has several added advantages as compared to the previous FEM500 coreboard.

The improved R2 is ready to be paired with the R2c (a new slave terminal to replace the R2i, which is using RS485 cable). However you can still pair the improved R2 with your existing R2i by configuring a few settings.

You will find an option “With R2i – Y/N” (Y to enable R2 to pair with R2i) under Advance Option in the previous R2 terminal.
As for the improved R2 terminal with R2i: Press Menu > Option > Access Option > 485 Reader Fun. > Y or N > Set to N > Save > Restart both the R2 and R2i. If you would like to use the improved R2 with the R2c, you can set the “485 Reader Fun.” and configure to “Y” to activate it.




Written by Henry Pang
Edited by Vincent
Coreboard

R2 & R2i: A Troubleshooting Guide

FingerTec R2 & R2i is a unique IN - OUT access control solution. The R2i is a cost effective exit reader that does not perform any verification; instead, it communicates with the master R2 terminal to verify the user before unlocking the door for exiting. 
Recently there have been some feedback from our esteemed customers regarding some difficulties while using the R2 & R2i. To use the R2 & R2i together, a few settings must be configured correctly. 
FingerTec has compiled a list of possible scenarios that the users might face while using the R2 & R2i. Resellers are advised to take note of the following solutions in order to reduce the down time while providing efficient support to end-users.  
  • Problem 1: The R2i is unable to detect the fingerprint.
    • Solution 1: Please check the R2 (master device) setting. Make sure the option with R2i is set as Y. Press Menu > Options > System Opt > Adv Option > with R2i set as Y.
    • Solution 2: Check the R2/R2i communication cable. Make sure it is properly connected.
    • Solution 3: Check scanner prism. Make sure the prism is clean. Replace the  prism if it is scratched or cracked.
    • Solution 4: Update the latest firmware. You may download the latest firmware here. 
    • Solution 5: Replace with a new R2i unit. If all the above solutions fail to work, please replace with a new R2i unit.

  • Problem 2: The R2i is hanging.
    • Solution 1: Update the latest firmware. You may find the latest firmware here.
    • Solution 2: Check the R2/R2i communication cable. Make sure the cable length is not more than 1 meter long. The maximum length for the cable should be 1 meter only.

  • Problem 3: The R2i has a slow response time.
    • Solution 1: Remove all data in the R2 (Master Device) and update it with the latest firmware. To remove the data in R2, Press Menu > Options > System Opt  > Adv Option > Clear All Data. Make sure you have backed up all the data in the terminal into the TCMS V2 before clearing the data. To update to the latest firmware, you may download the latest firmware here. 
  • Problem 4: The R2i can detect fingerprint but the R2 doesn’t verify the fingerprint.
    • Solution 1: Check the scanner prism. Make sure the prism is clean. Replace the prism if it is scratched or cracked.
    • Solution 2: Update with the latest firmware. You may download the latest firmware here. 
  • Problem 5: The R2i will only verify the fingerprint after 5-6 tries. 
    • Solution 1: Check the R2/R2i communication cable. Make sure it is properly connected.
    • Solution 2: Check the scanner prism. Make sure the prism is clean. Replace the prism if it is scratched or cracked.
    • Solution 3: Update with the latest firmware. You may download the latest firmware here. 
    • Solution 4: If all the above solutions fail to work, please replace with a new R2i unit.
If you are still experiencing problems with your R2i, kindly contact FingerTec’s Support Team at support@fingertec.com to assist you with your problem.



Important Note:
Starting from 10th November 2011, FingerTec R2 will come with a default firmware that is R2i enabled. However, the settings in the Advanced Options for R2i will be set to N (No). Only enable this option if the R2 is connected to the R2i and ensure that it is disabled if it is not connected to the R2i. If the option is enabled without being connected to the R2i, the R2 will automatically restart by itself with the error message “FP Reader Error”. To enable or disable this option Press Menu > Options > System Opt > Adv Option > with R2i set as Y (Yes) or N (No).


Initiated by: Henry Pang
Written by:Vincent Chan
Access control
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