The Ins and Outs access to the buildings is crucial in ensuring safety, in particular, to protect employees and companies from encountering assets lost. One of the best ways to reduce the risk is by limiting the building access. For employee access, the Access Time can be restricted to those who work at a designated time period. For example, if the building has a standard operation hour, the weekday access time of the building can be set from 8.00am to 6.00pm. However, if a public holiday falls on the weekdays, the building can still be accessed despite it being a holiday. To better address this concern, the Holiday Access Time is designed to satisfy a higher security requirement of the building access.

Fingerprint Verification

Part 2: TimeTec TA Download user(s) from a terminal

Go to Device > FingerTec Terminal > Manage Terminal.

Select the device that you wish to download its users. Click on Manage Terminal and from the drop-down menu, select Download User.

From the Window below, a Sync option is available to ensure that the list of Terminal Users is updated. You can check the Last Updated date beside the Sync button. If the list is outdated, click on Sync to update the terminal users into TimeTec system.

After submitting your confirmation, the users are now downloaded from the terminal into the server.

Update user information

Go to User > Manage User

 

Under the Edit column, select the Edit button.

A Window shows the general account information and information of the selected users.

By selecting the Edit button, you can edit the user’s details
(1) To upload User Photo, (2) Deactivate button - To deactivate user if the user resigned, terminated, or suspended from the company. Once the user deactivated, the user moves into an Inactive Tab (3) Pencil Icon - To edit User Name, Joined Date, Organization Structure, Designation, etc.



On the bottom part, it is compulsory to fill in the User ID of the user and the User ID cannot be duplicated to other users. Login user name (Email) is optional if the user wants to log in their account through Apps/Web. Login Password is the temporary password, and Login password can be reset by admin any time in case the user has forgotten their password.



Assign Users into Organization Structure
Go to Company > Organization structure



Select the department/group.  Assign User into the structure by clicking the button.




Select the user and submit



Assign user(s) into Roster
Go to Schedule > Assign Schedules and Users into Roster



Select the Add button at the roster that you wish to assign user(s) into.



After assigning user(s) into the Group Duty Roster, you need to specify the effective date of the new roster assigned. Determine the Start Date and the End Date at which the new roster takes effect, and the attendance of the user generates according to the date.



Select your preferences on the attendance sheet then Submit your configuration by clicking on the Tick button.



Assign Users to Device
Go to Device > Assign Users to Device.



You can view a list of users along with their settings, which cover Web Access, TimeTec TA App, Checkpoint Group, and Terminal Group. Select the users that you wish to perform changes on their clocking devices and click on the Edit option.



You are now able to edit permission on the clocking devices.



Under Allow To Use FingerTec Terminal column, you can determine the Terminal Group, Device Username, Privilege ( User, Enroller, Admin, Super Admin ), Card ID and Password of the selected user. You can also adjust the users' access rights at the terminal under this setting.

Terminal Group - A terminal group assigned to the users on TimeTec TA
Device Username  - A username assigned to the device
Fingerprint Count - The number of fingerprints that the users have enrolled at the terminal
Privilege - Access rights as assigned in the System Role
Password - Password set by users for access purposes
Card ID - Smart Card number used by users for access purposes
Mobile ID - Unique mobile ID assigns to the mobile phone, and TimeTec TA stores this particular mobile ID

After configuration, save the changes by selecting the Update icon.

How To Enable/Disable GPS & Web Clocking In TimeTec TA:
Click on ‘Edit’ icon at User’s tab and Set Web Clocking to ‘Yes/No’ to Enable/Disable.



To Enable/Disable GPS Clocking, Set the GPS Clocking option to Yes/No. Next, click Update/Cancel to save the changes.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we update it as soon as possible.

How To Configure the Defect Report Settings in the Web:

Step 1: Go to Defect Report and navigate to Settings (the Cog icon is next to the Ticket Closed button).

Step 2: At the ‘Defect Type’ tab, the Admin can add different types of defects/items. Once you select all items, click the Save button. All added defect types are available in the unit owner’s Defect Report form.

Example: 

1) Select type: Door

2) Enter item type: Frame

3) Code: E2

Step 3: At the Auto Mailer tab, customize your mailer by editing the email subject and text message. Click on the Edit button to amend the Auto Mailer. When a unit owner submits a defect report, he receives a mailer as a proof or a copy of their submission.

Step 4: Next, under the Setting tab, configure the settings for Defect Report module such as Alert Message, Joint Inspection, Person-in-charge, Ticket Prefix, etc.

Step 5: Go to the Defect Eligibility tab to view or edit the defect report eligibility status of each of the unit owner. Click on any of the Edit icons for which the user wants to edit or view the eligibility status of the selected unit owner.

Step 6: Choose the Start and End date of the validity period for the unit owner to lodge any of the defect reports.

Step 7: Enable the Defect Report Eligibility button. The user may disable this button if necessary. Once disabled, the unit owner cannot submit a defect report — Click Submit button to save the changes.

How to View and Update A Defect Report on the Web: