i-Account - How to Add or Remove Admin
Introduction
i-Neighbour and i-Account are two separate systems that have been integrated to enable the synchronization of billing and payment data. As a result of the integration, access management for i-Account is also controlled through i-Neighbour.
For i-Account subscribers, if you need to add new Admin users or remove user access, you can do this at i-Neighbour’s Manage Admin page.
Refer to the below guide on managing users in the system.
How to Add New Admin User
Note: Only i-Neighbour users assigned as a ‘Full Access Administrator’ or users that have edit permission for Manage Admin are authorised to add new Admin users. Refer to the user guide here: https://www.i-neighbour.com/UG_manage_admin
1. Log in to i-Neighbour. Go to the Community > Manage Admin page.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_Gh21QiOO-MWY2pvzxcydJaSughALfI8QUkCPIR4o5ZakzxwsqcgFz7SO1JyxGG_nkKTrLLbOMJo9wC39ARvMNN_YSd7QsFTt9vCujmXObiV-FGQttWsIBamZjovpXTyWgz4ufGcOGgDLhg6dj4J3R7iHNGFaqYLVpFd7jMa5VBi5CRUkUSevqIuL/s16000/2.jpg)
3. Fill in the Admin’s Name and Email address. The email address entered has to be valid as the system will send an activation email to this address.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitvX90J8WVJSjRU4FZBAh7c4Mh_-TNsZ4Da7nsuVZwNM1IKPrj09Xn5fzD-ScXvtza_TG1HNw6itE0g1pBVd5g6yg3xeLXTQyeLkaqyKvPUjAf8n5r32yqPi-a4c2Ox_mfDvcm6HR9wNU_aZr8Dd1OdeYIPEWwgSoLIJr-u7-hI9ypKE4PthghDgHR/s16000/3.jpg)
4. Select the appropriate i-Neighbour system role from the dropdown menu. When you are first adding an Admin, you can only assign a role for i-Neighbour access. Access for i-Account can only be assigned after the new Admin has activated his/her account.
6. System will send an activation email to the Admin.
7. Once the Admin has activated his/her account, you can assign the i-Account system role. Go to the Manage Admin page and click on the Edit button for this particular Admin.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhha1Bxk53rjGlfkv-7byXLOZRxhOk9b9-jnvMMfV9qYeIe222bq_W2gnIZMij5SeSaNy1ihB9_xyNoP9LdUrwvvQioHS3rkVRw-cfRlVr5uHZVTV7z0dZpCKQuoQawrHhemIZMYTTtpKRsWr4S5PQk85Izc_hFDSrayjAxqLMZzocr9sfPMDqWZFVr/s16000/8.jpg)
8. You will see another dropdown for the i-Account System Role. There are six default system roles available. For example, you can choose the ‘System Administrator’ role to provide this Admin with access to all modules in i-Account. Select an appropriate role from the dropdown and click on Save.
For more information on these six default roles, you can refer to the ‘i-Account System Role’ tab also under Manage Admin.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhDc1s9Oap5E1tyQTaiptpRTZtftZcBd8NIsw3f0E50IEaIgKC0qQwwBoA-o3Avy8N3HxzSiC-a_8quPDC2K46Da6vp3Q4arlB5UE2P5ovLg7p_bF-Iqd41VqfsnFTvjya6lHrWoKp14okGVxZY2H-YSlZoAsD0s_ppeu8G8v_BnhHiJQQOaJHHNuJg/s16000/11.jpg)
9. After gaining access, the new i-Account Admin will also be able to view the i-Account login icon on the right side of the navigation menu.
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How to Disable Admin Access to i-Account or Delete Admin
1. If you need to disable or remove admin access to i-Account, there are 2 options:
i: Option 1: Disable Admin Access - Change the system role assigned from one of the six default roles to ‘No access to i-Account’
ii: Option 2: Delete the Admin from i-Neighbour
2. For option 1, log in to i-Neighbour. Go to the Community > Manage Admin page. Click on the Edit button.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEio4sEx9BCNa_dfyshCAfTC94BKFsjdjTXfkm-ZYymJDFp-Zskwy9cQVq2J20ZvyE4-UliTCIQuiwM6E4vM9C-P2mkru8vWy4M8BGNBgBvbspuTfCZvp0jW-LhNesGXk8nY4Afoid2IqLqJpwby6nvxcBr8_tMHsri04ARll-XLbGEiZHHP33v1iDf2/s16000/DS1.jpg)
3. Change the i-Account system role assigned from the existing role to ‘No access to i-Account’ and click Save.
Note: i-Neighbour ‘Full Access Administrator’ is allowed to make changes at Manage Admin. Thus, this option is not applicable if the user is still assigned as an i-Neighbour ‘Full Access Administrator’.
4. For option 2, at the Community > Manage Admin page. Click on the Delete button.
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