TimeTec Patrol - How to Assign Job Orders to Patrol Officers

Wednesday, May 18, 2022 TimeTec 0 Comments

In TimeTec Patrol, the admin can send out job orders to the on duty security guards for them to assist. For example, if there are certain areas that suddenly need to be checked out by the guards, the admin can notify the guards using the Job Orders feature and the patrolling guards can be alerted through the mobile app. Please note that the Job Orders can only be sent out to the on duty security guards which are scheduled for patrol sessions during the time where the job orders were about to be sent. 

1. Login as admin into TimeTec Patrol website and go to Records > Monitoring

2. In the Monitoring module, scroll down to locate the On Duty Security Guards section.

3. List of guards that are currently on patrol will be shown after they have started the patrol session. Click on the send job orders button as highlighted below to insert the message to the guard.

4. Insert your message to be sent out to the patrolling officer. You will see the last scan checkpoints of the guard as well if there are any. Once you have inserted the message, click on the submit button to send.

5. The guard will then receive a notification upon the admin sending out the job orders.

6. Aside from the pull down notification, Job Orders can also be monitored within the patrol mobile app on the Homepage. Tap on the Job Orders to view the job order list.

7. All of the submitted job orders by the admin will appear on the list for the guard to review.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


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