How to Let Users Update Their Mobile ID Using Pairing Code for TimeTec TA

Monday, August 02, 2021 TimeTec 0 Comments

Each mobile phone has its mobile ID. When a user first logs in to the TimeTec TA account using the TimeTec mobile app, the application will capture the user's mobile ID and mark it into the system to ensure the authenticity of the user. Due to this security, users will need to clear their Mobile ID whenever they change their mobile phone. 

We have two options in clearing a user's mobile ID.
    1. Admin manually clears the mobile ID. Refer here for the guide.
    2. Let users clear the mobile ID using the pairing code.

This article explains how to let users clear the mobile ID using a pairing code. 

A. Admin login into TimeTec account, and go to Company > System Setting > Time & Attendance > enable User Update Mobile ID, and Save

For User
1. Login into the TimeTec TA app.

2. Click on the update box to update the user mobile ID.

3. Go to your email for the new pairing code and fill it up in the application to update the user phone mobile ID for the user login.

4. When you are done, you can clock and use the applications as usual.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.


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