How to Fix Missing System Data Source in ODBC for TCMS V3 and Ingress MDB

Tuesday, November 26, 2019 TimeTec 0 Comments


If you are facing an error message when you are trying to run the TCMS v3 or Ingress MDB software, or sometimes, you are able to run the software but unable to download certain data from the terminal with a showing of 0 data downloaded from the terminal, FingerTec Support team advise users to check and attempt to repair the database connection in the PC ODBC first before running the TCMS v3 or Ingress MDB software. A more detail explanation of this problem can be referred to in the following link.

However, there are some cases that the ODBC system data source will fail to show any data nor point the database (refer to the following screenshot). Here is a tip shares on fixing and making the system data source to reappear and to be able to point the database correctly.

Steps To Fix
1) Click on your PC’s Control Panel > Open Administrative Tools

2) Right-click on the ODBC Data Sources (32-bits) > Properties

3) Change the Target path from %windir%\System32\odbcad32.exe to %windir%\SysWOW64\odbcad32.exe and Click Apply and Save.

4) Once it is completed, the TCMS v3 or Ingress MDB will be showing in the System DSN of the ODBC accordingly. Please proceed with the repair database as explained in the link below.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.


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