Migrate Data from TCMSv2 to TCMSv3 Easily
INTRODUCTION
TCMS V2 is FingerTec’s bundled software since 14 years ago and over the years we have made progress on the software front. Earlier this year we have introduced the latest and more powerful bundled software TCMS V3 designed for time attendance purpose. Now, you can migrate your data from TCMS V2 to TCMS V3 software easily. Learn how.
BENEFITS
You neither need to redo the clocking schedule setup, nor do you need to insert employee biodata into the TCMS V3 software. The types of data to migrate are as follow:
1. Company hierarchy (names of departments and sections)
2. Attendance rules and calculations (clocking schedules, group duty roster, holiday, leave types)
3. Employees’ biodata (name, address, phone, designation etc.)
4. Employees’ verification credentials (ID, fingerprints, password, card ID)
However, please note that the manually edited data in your TCMS V2’s attendance will not be migrated because the data migration only takes the raw clocking in your Audit list, and generate a new attendance sheet in TCMS V3.
Note : We are strongly recommending user to do housekeeping before migration process for large scale database so that it can decrease migration time and enhance migration process.You can refer here on how to do housekeeping in TCMS V2.
PROCESS
1) Backup your TCMS V2 software database at TCMSv2 > System Settings > Backup/Restore Database > Backup Database.
Note: You must make sure that you are using TCMS v2.2.027 to make the backup. If you are using an older version of TCMS v2, please first update your software to v2.2.027. The installer of TCMS v2.2.027 can be downloaded here
2) Now, go to the TCMS V3 software > Click v3 icon > Migration Wizard > FingerTec TCMSv2.
3) Click browse and choose your TCMSv2 backup database and click upload.
4) Select all employees and tick all options that you want to migrate such as devices / user / schedule & roster / leave,holiday,remark. After done, click import selected.
5) The migration process is finished when the zip file has been imported successfully.
AFTER MIGRATION
1. Please ensure you activate your device in
TCMS V3 so that you will have full access to all tabs. Before activating any
device, only these selected tabs: System Settings, Users and Devices are accessible. Monitoring, Scheduling & Attendance and Reports are initially disabled.
2. Go to Devices, select the device > click Activate Device.
System will automatically activate the old device with the TCMS V3 software
through online activation.
3. However, if you need to activate the
device manually (Activate
Device >
select Offline) you can always retrieve the TCMS V3 key from the following link:
4. TCMS V2's and TCMS V3's license keys are
different, so you will not be able to use the previous activation key.
5. It is
advisable for users to disconnect device from TCMS V2 once you successfully
connect device to TCMS V3 software. Once you have downloaded data into TCMS V2
software, it will automatically delete transaction data from the device and you
will not be able to download that data into TCMS V3.
6. If you are
testing attendance and reports after the migration, firstly, please generate
attendance for all users to ensure relevant data enters the attendance sheet (Scheduling
& Attendance > Attendance Sheet > Generate > Select User ID and Date Range> Ok). Also, check user Issuance Date and
ensure that it is prior to the date selected for generating attendance.
You can also find links to other tips available for TCMS V3 at the following page:
http://user.fingertec.com/technical-tips-software-tcmsv3.html
Related Posts:
Common Issues in TCMS V3 / Ingress Software After Database Migration
15 TCMS V3 Most Common Technical Questions Answered
Hi
ReplyDeletehow are you sir
i have an old machine it's R2
can i use this machine with the TCMS V3
because i already migrate every thing from TCMS V2
but i couldn't active R2 machine on the new software
i think it doesn't sopport this kind of machines
please can you tell me if i am right.
your faithfully.
Hi Reda Ahmed,
DeleteFor your information, R2 is the access control device. So in this case we would like to recommend you connect and use the Ingress software instead of TCMSv3 software. It is because, the TCMSv3 software was developed to work as Time Attendance system only and cannot support any door access features like Ingress software.
You can refer to the following tips and newsletter on how to migrate the TCMSv2 database to Ingress software.
http://www.fingertectips.com/2015/10/migration-wizard-smoothen-data.html
Regards
Hi
ReplyDeletei use R2 device as Time attendance system only with TCMS v2
i don't have any door connected to your device
and i don't wan't you to tell me how too immigrate the data from terminals
please don't tell me other information if you don't understand my question
i already asked you a question
Do i can connect R2 device to TCMS v3?
Do you have answer ?
your faithfully.
Dear Reda Ahmed,
DeleteYou can connect R2 device to TCMS V3 by using offline activation. Kindly send an email to support@fingertec.com together with the serial number of your device for us to generate TCMS V3 offline activation product key for you.
Regards
Thank you very much for your reply
ReplyDeletenow you give me the answer that i want to know
it means i can use it
but i already have disk with the software and the product key and the activation key
i already use it with the TCMS v2
is it necessary to regenerate activation key again?
anyway i will send the email to support@fingertec.com
please accept my apology for much questions
your faithfully
Dear Reda Ahmed,
DeleteFor your information, TCMSv2 and TCMSv3 license is a different, so you cannot use the same activation key used in TCMSv2 to activate the device in TCMSv3 Software.
Please send your device serial number to support@fingertec.com , so we can generate TCMS V3 offline activation product key for you.
Hi,
ReplyDeleteMy client currently using TCMS V2 and want to upgrade to TCMS V3. Do they need to buy upgrade license? The latest TCMS is bundled with TA200 Plus reader
Hello Yudi,
DeleteReferring to your query, no need to buy a new license for TCMSv3. If you want to migrate the TCMSv2 database to TCMSv3, system will automatically activate the old device with the TCMSv3 software. However if you want to add or activate the device manually you can always retrieve the TCMSv3 key from the following link:
http://user.fingertec.com/retrieve_key_user.php
Our system will automatically generate the product key and activation code.
Hi,
ReplyDeletei try to install from CD, also download v3 installer, but both giving me such error.
"windows cannot access the specified device, path or file. You may not have the appropriate permission to access the item"
tested in win7 & win10
Hi Sir,
DeleteGood day.
Please turn off your antivirus and window firewall during installation. Please uninstall the software( delete the TCMSv3 folder in program file ) and install it back using the latest version.
You can get the Installer from here:
https://s3.amazonaws.com/files.fingertec.com/Software+Releases/TCMSV3/9-TCMSv3+v2.1.0.9/TCMSv3+v2.1.0.9.zip
Thanks and best regards,
Tengku Sulaiman
Hi Tengku,
Deletethanks for the files, able to install into win7/win10.
do you have any installer for winXP ? it is due somehow not able to install into XP OS using the CD? probably you have another version for WinXP SP3?
Hello Sir,
DeleteGood day to you.
As mentioned by Mr Tengku on reply above, you can copy this whole link :
https://s3.amazonaws.com/files.fingertec.com/Software+Releases/TCMSV3/9-TCMSv3+v2.1.0.9/TCMSv3+v2.1.0.9.zip
Then paste it into your browser (Google chrome, internet explorer,etc) and enter. It will automatically download a new installer which is the latest version of TCMCSv3 that can be used in Windows XP.
Best regards,
Athirah Liyana Mohmad
really want to upgrade to v3 i have 6 devices in total with around 800 employees and around 5 years worth of data. can you migrate it for me i will send back up file from v2.
ReplyDeleteDear Sir,
DeleteGood day to you,
In regards to your inquiry, kindly follow all the guidance provided above to perform the migration as you need to do the housekeeping steps too. Is advisable for you to perform housekeeping first before backing up your database, so that the database will not be too heavy, which will require a lot of time to be migrated. Please follow every steps in order to migrate the database successfully.
You may refer below for the latest version of TCMSv3 software installer:
https://s3.amazonaws.com/files.fingertec.com/Software+Releases/TCMSV3/16-TCMSv3+v2.1.1.9+(31-08-2017)/TCMSv3.zip
yes sir,
ReplyDeletewhat is the password for back up data base
I can't use this new software for now there are features in v2 that is really required for us.
ReplyDeletelike department and section we use this one for custom reports.
exporting to excel also not working
Hi There, I am trying to perform the migration from TCMS v2.2.027 to the new TCMS V3 using the migration Wizard.
ReplyDeleteI have successfully performed the backup on the old platform as a zip.
When importing the file, the wizard successfully imports the zip. I can see all existing users.
When selecting all users and then Import, "A crash has been detected by TCMSV3.
Exception reason:
TCMSv3.exe caused UNKNOWN_ERROR in module "C:\WINDOWS\System32\KERNELBASE.dll" at 0023:76F3B832, RaiseException()+98 byte(s)
Can anyone advise me with a workaround/solution please.
Thanks - Rogan
Hi Rogan,
DeleteGood day to you.
May I know, what is the current TCMSv2 Version installed in your PC? You can click the system settings and click what's new in this release. (The latest version is v2.2.027 24-05-2017 )
Then regarding on the crash issue during migration process, kindly provide us the TCMSv2 backup database. you can send to support@fingertec.com , so we can check and migrate TCMSv2 database into TCMSv3 database.
Hi Thanks for the speedy response. I managed to update the TCMSv2 yesterday using the check for updates feature. It is running 2.2.027 - 02-02-2015
ReplyDeleteI have emailed the backup database to support@fingertec.com
Look forward to your response.
Best Regards
Rogan
Hi Mr. Rogan,
DeleteGood day to you.
We have checked and re-backup your TCMS V2 database by using latest version of TCMS V2 (version v2.2.027 19-10-2016). The issue you've encountered is because of your TCMS V2 software is not the latest version. I'll reply your email and send you the database that have been re-backup by latest software version of TCMS V2. We also have tested the database by migrating it to the TCMS V3 and it is working fine.
Hi Syed,
DeleteThank you very much for the help. Greatly appreciated.
Regards
Rogan
I have been using TCMSv2 for over two years and about 6 months ago when I inquired about V3 I was advised NOT to install V3. Can I install now? Thanks.
ReplyDeleteHi Mr Raymond,
DeleteWith regards to your query, yes you can install the TCMSv3 software and migrate your TCMSv2 database to this new software. You also can download the latest version of TCMSv3 software from the following link.
https://s3.amazonaws.com/files.fingertec.com/Software+Releases/TCMSV3/19-+TCMSv3+V2.1.2.10+Special+Release/TCMSv3.zip
Regards.