TimeTec Access - Allow Offline Access



Allow Offline Access and Set Maximum Offline Time

By default, user’s TimeTec Access Mobile App must be connected to the Internet in order for the
date, time and access permission to be synced with the data from TimeTec Access cloud server. This is to avoid the users from manipulating the smartphone date and time, and exploit the system.

However, there are certain locations whereby the users’ smartphones have zero or minimum Internet
connectivity. This option thus enable the users to continue using the Mobile App for door access
without the need for an Internet connectivity under a designated time period (Maximum Offline
Time). When using this setting, the Mobile App will only connect to the Internet according to a
predefined time interval.

For example, if you enabled Allow Offline Access and the Maximum Offline Time is set as 30
minutes; therefore, when a user launches the Mobile App at 9:00 am, the App will subsequently
connect and sync to TimeTec Access cloud server. Hence, the user can now use the Mobile App to
access doors even though there is no Internet connection. This is because the App uses the access
permission stored in its memory to determine the user’s access right up till 9:30 am. As such, any
period after the established time period and the App will erase the access permission stored in its
memory which in turn requires the user to connect to the Internet again.

During implementation, it is recommended that the system admins check the Internet connectivity of
the area before installing TimeTec Access BLE-5. If the Internet connectivity is poor at the selected area, the system admins can configure the Maximum Offline Time to 30 minutes and onward to
further increase flexibility for the users. Additionally, the system admin can also improve the Internet
connectivity by installing WiFi access point.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


Manage Replacement Leaves (Time Off in Lieu) with TimeTec Leave



Introduction
We’re excited to share with you about the brand new Replacement Leave feature that just went live in July. To achieve the best working conditions, companies can now allow staff to apply for replacement leave credits in TimeTec Leave whenever they have to work on public holidays and weekends. This is sometimes known as “Paid Time Off in Lieu” and this means that instead of overtime pay, their staff can be compensated with additional rest days to make up for the busy peaks. This flexible option also helps to balance the budgetary concerns that may arise from an irregular schedule in business operations.    

Process
i. Enable this option in System Settings - Replacement Leave allows users to apply for replacement credit whenever they work after standard hours (in accordance with individual employment contract). By default, this option is turned off and can be enabled or disabled at any time.

ii. After enabling this option, Replacement Leave Wizard will pop-up and users will need to follow the instructions in the Wizard to configure the required Leave Settings > Assign to the relevant Leave Policy and Users (or you can skip for now and do this at Leave Settings > Leave Policy later).

iii. Replacement Credit module will now be displayed in the Menu (for assigned users who are entitled to this leave and their approvers).

iv. User: To apply for Replacement Credit > Go to Replacement Credit > Application tab > Click ‘Apply’ button > Fill in the form > Submit.

v. Approver: To approve Replacement Credit > Go to Replacement Credit > Approval tab > Edit > Click button to ‘Approve Request’/ ‘Reject Request’.

vi. Once approved, the Replacement Credit will be added to the user’s Replacement Leave balance. Users can then apply for Replacement Leave in the system through the usual leave application procedures.

Please note that Users and Approvers can also perform step (iv) to step (vi) above through the mobile application.

For more details of what’s available with this feature, please refer to the step-by-step guide below. There are 4 sections to this topic:

A) How to Enable/ Initial Setup (Web)
B) How to Apply & Approve Replacement Credit (Web)
C) How to Apply & Approve Replacement Credit (Mobile app)
D) How to Apply for Replacement Leave    

A) How to Enable/ Initial Setup (Web)

1. Login to Admin account and go to System Settings. Click Edit, turn on the toggle button to enable Replacement Leave option (Disabled by default).

cid:image034.png@01D41DF9.032EFBE0



2. After enabling the option, Replacement Leave Wizard will pop up. Follow the instructions in the Wizard to configure the required Leave Settings > Assign to the relevant Leave Policy and Users (or you can skip for now and do this at Leave Settings > Leave Policy later).

i) Step 1: Edit Leave Settings - Configure Replacement Leave

cid:image001.png@01D41DF9.896ECFF0

ii) Step 2: Assign Policy – Assign Replacement Leave to Leave Policy (can be skipped)
Note: If you skip, you can configure this later at Leave Settings > Leave Policy.

cid:image003.png@01D41DF9.E8CDF160

iii) Step 3: Assign Users – Assign Replacement Leave to Users (can be skipped)
Note
If you skip, you can configure this later by applying a Leave Policy that contains Replacement Leave to selected user or directly go to Manage User > Leave Settings > Allowance > Add Leave Type.


iv) Success Message after completing Replacement Leave Wizard


3. You have now enabled the Replacement Leave module in your company’s account. This function can be disabled by turning off the same toggle button in System Settings (refer to step 1).  

i) Settings after disabling Replacement Leave

cid:image009.png@01D41DF8.0BE10C20

B) How to Apply & Approve Replacement Credit (Web)

1. Once the Admin enables this feature, relevant users will be able to view a Replacement Credit Module in the Menu. 
Note: It will only be displayed for assigned users who are entitled to this leave and their approvers. Therefore, Admin will only be able to view this if they have also been assigned as an Approver for a user entitled to Replacement Leave. Likewise, non-Admin can see this if they are Approver for relevant users. 

i) Admin/ Approver View

ii) User View

2. Replacement Credit Application
Application
To apply, go to Replacement Credit > Application tab > Click ‘Apply’ button on the upper-right corner > Fill in the form > Submit.

On the Application page, besides applying for credit, users can view replacement balance and application status.




3. Replacement Credit Approval
Approval
To approve, go to Replacement Credit > Approval tab > Edit > View Request form > Click button to ‘Approve Request’/ ‘Reject Request’. 



cid:image021.png@01D41DF8.0BE10C20

C) How to Apply & Approve Replacement Credit (Mobile app)

1. Replacement Credit Application
Application
i. Go to side Menu > Replacement Credit > Credit Application.


ii. Tap on “+” at the upper-right corner to apply > Fill in the form > Tap on the plane icon to Submit. You can then monitor the status (Approved/Pending/Rejected/Cancelled) at Credit Application Listing.



2. Replacement Credit Approval
Approval
i. Go to side Menu > Replacement Credit > Credit Approval.


ii. On the Credit Approval Listing, tap on a Pending request (orange colour) > View Request form > Tap to Approve/ Reject.


D) How to Apply for Replacement Leave

1. Replacement Leave Balance
Once approved, the Replacement Credit will be added to the user’s Replacement Leave balance.



2. Replacement Leave Application
Users can apply for Replacement Leave in the system through the usual leave application procedures.




Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.  

TCMS V3 Release Note (v2.1.5.9)



FingerTec has released TCMS V3 v2.1.5.9 which adds 17 new features and 8 bugs fixes to greatly
enhance the user experience when using TCMS V3 software.


New Features and Enhancements:

1. Added new language – Italian.


2. Holiday List can now be assigned to different schedule instead of following the default roster
schedule.

3. Added selection (comma or semicolon) for CSV file format export in System Settings.


4. Added option Append export data to CSV file for Audit Data in Export Scheduler.


5. Enhance Import in attendance sheet to enable import Remark.


6. Added "View All Scheduled Report Jobs" in system role.


7. Added Export Audit Data in Monthly View.


8. The system now remembers the last export format selected by the users.


9. Added new export format ODBC(MDB) in export attendance details/summary.


10. Added Search option in Release Note.


11. Added option to group list of devices.


12. Added new field Designation in Export Attendance Details.


13. Revamp Enable/Disable employee define In/Out records with the option to define each column.

14. Support download/upload unicode username to USB/device


15. Added Phone and Fax in Company Info


16. Added Employee ID in the fields list for Export Audit Data Type 1.


17. Added Export migration to TimeTec TA


Bugs Fixed:
1. Fixed failed to import transaction logs from USB for Arab Saudi Locale settings (Arabic
Language).
2. Fixed extra break time not deducting from work hour if given flexible break time.
3. Fixed user duty planner freezing when updating leave in Arabic language.
4. Fixed Export Data Audit List Type 2 generating User ID starting with the first digit of each ID.
5. Fixed Electronic Time Card Report showing blanks when Filtered by Department.
6. Fixed Unable to read USB file from Timeline 100 correctly.
7. Fixed Unable to view original clocking data in the report for the rounding option.
8. Fixed Incorrect position of the User ID when using export attendance sheet.
< What's New

TimeTec Security – How To Add Users And Assign Users Into Access Group


Introduction
TimeTec Security is a cloud-based security management system that allows admins to control all users access via mobile application. To do so, the admins must add/assign users into an Access Group in order to assign users to the respective device and provide an access time range for the users to access said device. This is a guide on how to add users and assign users into Access Group within TimeTec Security.

Adding new users into the system
Before users are able to use all of TimeTec Security features, the Admins will first need to add the new users into the system as shown below:

1.       Login to your Admin account in TimeTec Security App.

2.   Click the Menu icon at the top left of the App > select Manage Users to start adding new users into the system.

3.  Enter the Name and Email Address of the new user in order for he/she to be added into the system.

4.   An invitation email will then be sent to the user’s email account. From the email, users will be able to download TimeTec Security App into their smartphone and sign up to the system.

5.  Once completed the download, the invited users will then need to tap on the Sign Up button at the login screen of TimeTec Security App to start the process. Next, please fill all of the necessary fields in order to register yourselves.

6.   The users will then receive another email to activate their TimeTec Security account. Hence to complete the registration, click the Activate Now button in the email to completed the registration.

7.   After completing the registration, users should thus be able to login to TimeTec Security App.

8.   Under Admin View, all invited/registered users will be displayed under Menu > Manage Users tab. Note that users marked with the “P” icon means that they have not registered and activated their account yet into the system after receiving the invitation.

Assigning Users to Specific Device and Setting the Access Group
Once the users have been successfully added into the system, the Admins will then need to assign the users to the device and setup an Access Group in order to provide access. Please refer to the steps below to start assigning the users to specific devices as well as create an Access Group for the users.

1.  To assigned users to the device, tap the Menu button on the top left of the App > Smart Access > Configure Access > Select the Smart Access Device which you have assigned to the door > Select Manage Users to view all available users.

2.   There are 2 types of user that you can assign to the door, either as Admin or as a User. If you assign the user as Admin, the assigned Admin will thus be able to manage the device and assign other users to access the device as well, while assigned User will only be able to access the device. Tap the “+” icon at Admin to include the user as Admin and Tap the “+” icon at User to include the user to the device.
Add Admin

Add User

3.   After adding the Admin and User to the device, the assigned users will then be displayed under the Manage Users page.

4.   However, before users can unlock or have access to the device, the Admins must also create an Access Group as well. To configure the Access Group for the users, Admins will need to tap the ‘+’ Icon at the top right of the Access Group page as well as select the Access Time Range and assigned the users into the group accordingly.


5.   After assigning the users to the door and setting up the Access Group, the users will now be able to access the door according to their access time by proceeding to Menu > Unlock Door. In this page, all accessible device will be displayed to the users and tapping on the Unlock button will thus unlock the device. Note that if the Unlock button is displayed in red, it means that users are not allowed to access the lock for that time. Therefore, please check the allowed access time range with the lock device Admin, if necessary.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.