Ingress Release Note (v3.1.5.11)

FingerTec has now released Ingress v3.1.5.11 which adds 21 new features and fixed 4 software
bugs to greatly enhance the user experience while using Ingress software.

New Features and Enhancements:

1. Added DIFF OT calculation for Early Login time range.

2. Added notification message in System Settings when restarting the services.

3. Added clocking schedules General options, to manage Late In/Early Out work hour deduction.

4. Added drop-down list in department selection ONLY for single level department setup.

5. Added selection for Default Payroll in System Settings.

6. Added Electronic Time Card Report with 2 or 4 clocking columns.

7. Added Rate/Hour option for Electronic Time Card Report.

8. Holiday List can now be assigned to a different schedule instead of following the default roster

9. Added Export Alphanumeric User ID to USB.

10. Added selection (comma or semicolon) for Default CSV Export Format in System Settings.

11. Added Company Name at the top bar of the software.

12. Added Export Audit Data in Monthly View.

13. The system now remembers the last export format done by the user.

14. Added option to avoid duplicated password for terminal users.

15. Added option to enable/disable Holiday Permanent Door Open Timezone for Standalone Device.

16. Added "View All Scheduled Report Jobs" option in System Role.

17. Added New Language - Italian.

18. Added "Remove all assigned access group" warning message when removing the device from
the door.

19. Added "Permanent Door Open Close Timezone will be overridden" warning message when
users setup more than 15 Timezones.

20. Added Q2i Support Multiple Permanent Door Open.

21. Added option “Append data to output” for Audit Data in Export Scheduler.

Bugs Fixed:
1. Fixed wrong calculation of the total work hour for overtime differential rate in overnight schedule.
2. Fixed unable to save changes in User Duty Planner if using Arabic Language.
3. Fixed Attendance Sheet - Imported leave missing after generating the attendance sheet.
4. Fixed unable to export Sage UBS using Employee ID.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.

FIRMWARE UPDATE FOR Q2I(FEM800) - Permanent Door Open Enhancement

FingerTec has updated Q2i FEM800 firmware which now includes an enhancement on Permanent Door Open feature to provide more flexibility in terms of scheduling door opening.

Permanent Door Open Close Time Zone feature in Ingress allows you to set the unlocking option for your doors with up to 3 different intervals daily. This feature is usually used in Service Centre whereby the front door is often kept unlocked for customer access without the need for staffs to unlock the door. Previous firmware of Q2i is only able to support 1 interval and with this firmware update, the system can now support up to 3 intervals.

For the Service Centre front door, it should remain open during working hours and close during lunch time. Hence, there are two time-interval to be included for this situation. Considering that the device is using normally close door, the two time zone intervals are:

1)  (0800 – 1200) – First Work Period: Door will automatically unlock at 8 am and lock at 12 pm.

2)  (1300 – 1700) – Second Work Period: Door will automatically unlock at 1 pm and unlock at 5 pm.

Steps in Ingress software:
1) Add new Time Zone

2) Set your interval as Permanent Door Open period.
In this situation, we need to include 2 intervals which are during First Work Period and Second Work Period.
As Sunday and Saturday are rest day, the interval will remain (0000 – 2359) in order to ensure that the door is always lock.

3) Assign the Permanent Door Open Close to Your Doors
To change the settings of your door, click on your door name and click on Edit at “Details”.

4) At the Permanent Door Open Close Time Zone, click on the drop down list.

5) Synchronize the changes to the device (Q2i).

6) Sync and restart your device.

You can also refer to this for more information about Ingress Permanent Door Open Close Feature.

FingerTec Authorized Reseller can now login and download the latest firmware of Q2i FEM800 at For end users, please contact your local reseller or FingerTec Support Team to acquire this latest firmware update.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.

Export File to Other PCs on the Same Network Range via Ingress / TCMS V3

Previously, we have introduced a new feature for Ingress and TCMS V3 software, whereby you can export the Attendance and Transaction Data automatically by date or time into a dedicated folder path under Attendance Module. Therefore, we will now brief and guide you on how to export the file into other PCs that have the same network range with the main PC.

By choosing this option, you can export the file and manage it in other PCs automatically, whereby the system can then run the process based on the settings in the Export Scheduler option.

Process and Setting:
1. You must create both PCs with the same credential or same User Login and Password. For example: PC A (main PC with Ingress/TCMS V3 software) & PC B (the location where the file will be saved) must have the same credential as indicated in the picture below.

2. Configure or share the folder from PC B so that it can be accessed from PC A.

3. Then, allow the folder sharing permission to Everyone, and test whether you can access the sharing folder on PC B from PC A (Main).

4. After finishing the sharing folder configuration, you need to login to PC A with the same PC B credential. Next, setup the Log On services for Ingress/TCMS V3 by proceeding to Control Panel > Administrator Tools > Services > Ingress/TCMS V3 Services > right click and select Properties > select Log On > select The Account and key in the Login and Password credential similar with PC B.

5. Moving on, start Ingress/TCMS V3 software and setup the Export Schedule Path by heading to System Setting > Server > Export Scheduler Path and choose the folder/location that you want to save the file.

6. Configure the Export Scheduler settings from Attendance > Export Scheduler, and choose the correct Export Path on PC B. Please also refer to these tips on how to use the Export Scheduler:

7. Lastly, check the results on PC B as to whether the file has been saved or not.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.

TimeTec Patrol Latest Enhancement - Auto Scan NFC Checkpoint

TimeTec Patrol operation is made easier with the latest enhancement on the system. Now, guards can just scan the checkpoints without having to select the checkpoint assigned to him or her. The system will automatically detect which checkpoint is scanned whenever the security guards tap their mobile onto the NFC Tag. This latest enhancement works in “Follow Sequence” or “Random Scan”, simplifying the patrol process altogether.

Below are a few quick simple steps that show how the Auto Scan enhancement works for TimeTec Patrol:

1) Using the system Admin account, first assign 2 checkpoints in Patrol Route by proceeding to Route > Patrol Route > Add > Assign 2 checkpoints to this Route.

2) Next, assign the Patrol Route into a Schedule by going to Schedule > Add  > Insert time for patrol > Click on User Icon and assign Route and Guard into this schedule > Save.

3) Lastly, in TimeTec Patrol mobile application, login to the Guard account and go to Routes & Checkpoints > Select Route Name > Click Start Tour > Tap your smartphone onto the NFC Tag, and it will automatically detect which checkpoint is being scanned.

Previously, after Start Tour has been initiated, security guards will need to select on the Checkpoint that they wish to start first and then only tap their smartphone onto the NFC Tag. But for this latest enhancement, security guards can now just tap their smartphone after starting the tour and the checkpoint will instantaneously be detected.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.

Configure Your Ramadan Schedule With TimeTec TA

TimeTec TA is a cloud-based solution that can manage different working schedule to accommodate seasonal needs or any situations that require the changing of work schedule. For example, during the Islamic month of Ramadan, Muslim employees will not be taking any lunch break and will in turn end their working period an hour earlier than the usual working hour. By using the group duty roster, you can configure the clocking schedule for Ramadan easily without having to take any additional steps.

The configuration is beneficial and vital to most departments especially the HR department since it can differentiate the differences in the roster observed during specific seasons such as Ramadhan without affecting the attendance records before and after the Ramadan period. After the configuration of the new roster is completed, users can switch the roster with just a single click, and TimeTec TA will record all of the employees’ clocking details during Ramadan or any specific times that require schedule changing. Note that users will need to switch back to normal mode once Ramadhan or other specific seasons have ended in order to revert to the normal schedule. That said, below is a short guide on how to configure your Ramadan schedule with TimeTec TA:

Step 1 -
Create a daily schedule for Ramadan (go to Schedule tab > Clocking Schedule > Add). Configure the Work Time for the month. Example: IN = 0900 and OUT = 1700. You can also set the schedule rules according to your company policies for this clocking schedule. After finishing the configuration, click the Preview button and a preview of the clocking schedule will be displayed accordingly. If everything is correct, click Submit to save the clocking schedule into the system.


Step 2 -
Next, proceed to the group duty roster (go to Schedule tab > Assign Schedule and User into Roster > select the Roster that you want to change > click at the year that you want to change). For example, Ramadan in 2018 is from 17 May 2018 until 16 June 2018. Assign the group duty roster to the Fasting Month Schedule.

Click the Auto Button and change the schedule to Fasting Month Schedule as well as choose the Effective Date which is 17 May 2018. The Group Duty Roster will thus change the Clocking Schedule starting from the effective date.

However, the fasting month is until 16 June 2018 only. Therefore, you need to click the Auto Button again and select the Normal Schedule in addition to choosing the Effective Date which is 16 June 2018.

Step 3 -
Once the group duty roster is updated with the Fasting Month Schedule, proceed to the Attendance Sheet > Generate for All User > from 1 January 2018 until 31 December 2018. Other dates will remain as in the default schedule except for 17 May 2018 until 16 June 2018, which will be changed to the Fasting Month schedule. Note that you can also check the Roster Overview for the Normal Schedule and Fasting Month Schedule (go to Schedule tab > Roster Overview > select Month, Year, Normal Schedule and Fasting Month Schedule ID > click Submit).

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.