TimeTec Leave Report



Introduction
TimeTec Leave offers various types of reports for checking, stored data and troubleshooting processes. We have listed multiple types of Leave report for your preferences. Any data stored in TimeTec Leave will be retained in the system for up to 2 years.

User Leave Summary Report
The User Leave Summary report provides detailed information of users’ Allowances, Balances, Approved, Pending, Rejected, and Cancelled Requests in a calendar year.

  
Leave Details Report
The Leave Details report provides information on all leave requests that were approved, pending, rejected or cancelled within a date range. You can filter these requests by the Leave Name.

Total Leave Summary Report
The Leave Summary report provides summarized information on all leave requests that were approved or still in pending within a date range. You can filter these requests by the Leave Name.

 
Leave Approval Pending List Report
The Leave Approval Pending List provides information on all pending Leave requests that were taken within a date range. You can filter these requests by the Leave Name.
 
 
User Approval Method Report
The User Approval Method report provides records of Approval Method as well as the Approver(s) for each user.

 
Leave Balance Audit Trail Report
The Leave Balance Audit Trail report provides a detailed breakdown of all changes made to the leave balance for all leave types within the selected year.
 

User Leave Balance Report
The User Leave Balance report provides records of users’ Allowances, Leaves Taken, Balances and Pending Approvals within a calendar year.

 
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

i-Neighbour [ADMIN] - How To Add/Change Refund Policy in i-Neighbour WEB (Especially for iPay88 users)



i-Neighbour is now ready to integrate with iPay88. All the residents can now make immediate payment of their invoices via an online payment.

For i-Neighbour account that has already integrated with iPay88, a refund policy must be given. The person in charge (Support team) will then be able to assist the i-Neighbour admin to add and enable this refund policy during the first time setup.

Meanwhile, as per agreement with iPay88, it is “COMPULSORY” to enable this refund policy in the i-Neighbour WEB and Mobile Apps at all times. This is to ensure that the policy is applied for the benefits of all parties. However, the admin can still edit this policy if any new changes were to apply.

To Enable and Set Refund policy

Step 1 - Click E-Billing > Setting > General

Step 2 - Click Edit to Enable and add policy

Step 3 - For first time setup, need to enable “Enable display refund policy”
(Please make sure to enable this all the times)

Step 4 - Insert refund policy > Click save
(The policy must not exceed 500 words)

For example: 
"THERE IS NO REFUND POLICY IN PLACE FOR PAYMENTS MADE TO JMB CEMBUN RESIDENCE ACCOUNT"


This is a sample view of a residence viewing the refund policy through the i-Neighbour Web



This is a sample view of a residence viewing the refund policy through the i-Neighbour Mobile Application


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

i-Neighbour [ADMIN] - How To Enable Share Neighbourhood Guard House Account



Link multiple neighbourhoods together who are sharing the same guard house using just one Master Account. This makes it easier for security guards to manage all the visitors from these different neighbourhoods. 

Process

In this article, we will use 2 different residential neighbourhood (A and B) controlled by a single guard house as an example. Each neighbourhood will have its own independent i-Neighbour account for management/record even though they do share the same guard account.

In total, we need to create 3 different accounts as laid out below :-

Create a new i-Neighbour account - consider this as the master account
Neighbourhood A - consider this as shared/linked to the master account
Neighbourhood B - consider this as shared/linked to the master account

Step 1 - Sign up 1 new i-Neighbour account, and setup security account as a master account.

1.1 - To sign up an account, the admin can click at the link here: https://www.i-neighbour.com/signup/

1.2 - Set the Neighbourhood name based on the sharing neighbourhood name (Maximum 60 character). For example, “Cloud Residence & VF3i Residence”

1.3 - Upon successful activation, the Admin needs to create a security account as a “Master account”

Neighbourhood > Security > Click to add security account > Select share neighbourhood guard house account > Click Next > Select master guard house account > Key in the first residential name, email and password > Click create > The system will show the pairing code and click OK






Step 2 - Login to Neighbourhood A, followed by B to complete the link with the Master Account.

Neighbourhood > Security > Click to add security account > Select share neighbourhood guard house account > Click Next > Select to link to the master Account > Insert the pairing code (Refer to pairing code from the master account) > Click Next > Key in the i-Vizit master account password > Click “Link” > Done



Step 3 - Login to i-Vizit by using the master account details. Under the resident information, you should see Neighbourhood A and Neighbourhood B.

Note: At the guard house, you must login to the “Master account” only.

Additional item:
Administrators for each i-Neighbour account must set up the visitor settings within their respective accounts as the purpose of visit and intercom. Visitor pass will be provided by the security guard to the visitor depending on which neighbourhood the security guard has selected during the registration process.

Visitor setting : Neighbourhood > Setting > Visitor setting.

[SECURITY GUARD] - Visitor Registration Process for sharing neighbourhood account

The registration for sharing neighbourhood guard house account remained the same as the normal i-Vizit account. The only difference appears under the resident information, a neighbourhood selection has been added.

To Register visitor
Step 1 - Press “Walk In” > Select Drive-In or Walk in > Press “Next”

For Drive-in - Please fill in Car Plate number
For Walk in - Please fill in ID/Driving license number


Step 2 - Resident Information
Select Purpose of visit > Select Which Neighbourhood > Select block/street > Select unit number > Select residence name


Step 3 [Optional] - Intercom to seek approval from unit/house owner
Press owner name > Choose App as “Phone” > Get approval > press “Approve”

If both neighbourhood need to call for an intercom confirmation - “Walk-in registration” must be enabled in both i-neighbour accounts.



Step 4 - Visitor personal Information 

Snap OCR photo > The system will automatically detect the visitor name, ID number and visitor photo > Select visitor pass > Press “Check in” > Click “OK” > The visitor name will appear in the “Checked-in visitor.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

Enable Self Registration Form in TimeTec VMS for Efficient Visitor Registration Process



Introduction
Long queues lining up for visitor registration at guard posts or receptions is a frustrating process. To resolve this matter, TimeTec VMS allows the enabling of self registration form for visitors to fill up all the essential information prior to their arrival using only a mobile phone. Hence, the walk-in registration process for walk-in visitors can be dealt with in the most efficient way. This article will be sharing the steps to enable the Queue Relief feature in TimeTec VMS.

Process

1. Once you have logged into TimeTec VMS, go to Settings > General Settings

2. In the Settings module, go to the Queue Relief setting

3. To enable the Visitor Queue Relief feature, click on the enable button as shown below. Once the toggle button has turned into blue, this feature will be now activated.

4. You may enable the search prediction feature when a visitor is keying in the name of the department or the name of the employee so as to ease the searching and also the entire registration process.
5. You may then download the QR code and print it out to be displayed at your lobby.
6. Walk-in visitors can scan the QR code with their phone to perform a self registration process. They will need to fill in their personal information as shown below. They can upload up to 3 photos of themselves if they wish to use facial recognition for verification. Visitors must allow between 5 to 10 minutes for their face template to be downloaded into the device.

7. Once the registration is completed, visitors may download the QR code or present the following details with their identification card to the front desk for the check-in process.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

Integrate ZKTeco hardware to FingerTec Software (TCMS V3 or Ingress)



Introduction
The capacity for two systems to work together without having to be altered, determine the matching of operating systems. It is common to come across compatibility issues due to a difference between the versions and/or different companies make them. 

This article will highlight the compatibility mode of the two brands to resolve some concerns on the integration between the ZKTeco hardware and the FingerTec software.

Process
I. Compatibility Check
To conduct a close inspection of compatibility, check the platform version of the device which the customers are using.
- Any ZKTeco devices that support the following platform versions: ZMM100, ZMM210, ZMM220 & ZLM60, can connect to the FingerTec software (TMCS V3 & Ingress). 
- Devices that support ZEM500/ZEM 800 platform versions might undergo some difficulties in linking the FingerTec software due to the difference between components and product versions such as the camera module or the optical scanner module. 
Note: Please request a screenshot of the platform version and the device model from the end-user to facilitate the checking process and confirm if the end-user needs to buy the software key.  

ZKTeco devices that support the WDMS option can purchase TimeTec AWDMS (license fee applied) license key and the devices can link to the Ingress software (license fee applied) as well.

If a customer wants to connect the ZKTeco devices to the TimeTec TA, we need to conduct a device compatibility check first before we can confirm. The device must support the ADMS feature and push service version 2.0. The customer needs to provide the following information for the check: 
- The terminal model
- The terminal information (e.g. firmware version, push service version

II. Compatible Models
Compatible ZKTeco Models with FingerTec Software



















ZKTeco Models which require to be connected to AWDMS before connecting to Ingress software




Incompatible ZKTeco Models with FingerTec Software





Note: There are two platform versions for these devices.  Request from the end-user a screenshot of the platform version for further checking. 

III. How to integrate ZKTeco models to FingerTec Software (TCMS V3 / Ingress)
If your ZKTeco devices are compatible with FingerTec software, we will provide a serial charger tool via a link generated from our technical team.

Once you received the link, extract it into a folder > fill in an IP address > browser .cfg file > click connect, update and restart. 

When adding the device into the TCMS V3/ Ingress software, select “other” at the device type. 
Note: The TCMS V3/ Ingress product key is provided in the same email. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

TimeTec TA - Calculate the Distance Between Clocking Locations (Distance Calculator)



Introduction
How do you usually assess the mileage accuracy when reviewing employees’ travel claims? At times, figures can be so vague and unreliable. TimeTec TA is introducing a new feature to help you make more accurate and reliable staff travelling distance estimation. The Distance Calculator is a feature designated to alleviate the management’s burden of calculating the travel distance for staff claims. By enabling this function, the system will calculate the travel distance based on users’ clocking location data and will ease the complication upon evaluation. Most importantly, this feature is also supported in the TimeTec TA mobile application.

Process (Only TimeTec TA Admin is allowed to edit)
1. Go to DEVICE > Distance Calculator.

2. Select the employee and date range; click on the ‘Retrieve’ button. The system will list down all the clocking locations within the selected period.
Group by Day = Enable this option if you wish to group clocking distance by day. Using this option, the system will NOT calculate the distance for cross days. Refer to the below examples:


An example of Enabled ‘Group by Day’
Day 1:
1 Jan, Location 1
1 Jan, Location 2

•  Distance = Location 1 to Location 2

Day 2:
2 Jan, Location 3
2 Jan, Location 4

•  Distance = Location 3 to Location 4

An example of Disabled ‘Group by Day’
1 Jan, Location 1
1 Jan, Location 2
2 Jan, Location 3
2 Jan, Location 4

•  Distance = Location 1 to Location 2; and 
•  Distance = Location 2 to Location 3; and
•  Distance = Location 3 to Location 4

3. Once all the clocking data and locations are listed, remove any unnecessary clocking locations and click ‘Next’ to continue. (No GPS location information will be provided for FingerTec Terminal Clocking Data or for Mobile Clocking Data with disabled location option).

4. View the distance presented between one clocking location to another. Edit the distance as needed and click Next to save the final result.
Note: Distance provided is only an estimation based on Google Map suggestion. Results may vary depending on the route suggested by Google Map.

5. Print, email or click ‘Done’ to complete the process. All generated results are available in the History tab for future reference.

6. If you click on the print icon, the report of the Distance Calculator will be presented as below:

7. Select the Email icon if you wish to send the report to any user/s.

8. Go to the ‘HISTORY’ tab to view generated distance results in this tab. You can also download the results including the clocking information and distances in the PDF format.

How to view the Distance Calculator Report from the User View (WebSite)
1. Go to APPROVAL > Distance Calculator.

2. Users can view or download your generated distance report in this section.

How to view Distance Calculator Report from User View (TimeTec TA App)
1. Go to Approval > Distance Calculator.

2. Click on the ‘Blue Box’ to view and download the Distance Calculator Report and ‘Red Box’ to send the report to other users.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.