Schematic Diagram of FingerTec's Operations

For a look at the daily operations happening inside every FingerTec device, we have prepared a schematic diagram for your easy understanding. The diagram below shows how the microprocessor handles enrollment and verification, how data is stored into the SDRAM and also the operations done after a verification is made. On top of that, the diagram also shows how FingerTec devices work with software such as TCMS V2, Webster and Biobridge.
 

Installation for H2i - R2c with the New AdapTec Plus

Effective immediately, H2i devices can now be paired with R2c readers. However, this is only possible through a customization request. When purchasing a brand new H2i terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader. 

If you are already using a H2i device at your place, simply send it over back to us for an update of the MCU board. This is because an update of the MCU board using PIC controller is necessary in order for the H2i device to support R2c. 

For your reference, below is an installation diagram for the H2i and R2c devices with the new AdapTec Plus. 

How to Backup & Restore database in Ingress

Ingress is an integrated access control management application that is a complete solution for centralizing, managing, and monitoring door activity in FingerTec access control devices. The management of your database in Ingress is integral; follow the instructions below for a step-by-step guide on how to backup and restore your database in Ingress. 

To Backup

Step 1 - Click at System Settings. 

Step 2 - Click at Database Configuration. 

Step 3 - Click at the Browse button.

Step 4 - Browse to the folder where you want to save the backup database or you can click the Make New Folder button if you want to create a new folder. Press OK when you are done. 

Step 5 - Click at the Backup button. 

To Restore

Step 1 - Go to System Settings > Database Configuration > Browse.

Step 2 - Select the Ingress backup database that you wish to restore and click the Open button. 

Step 3 - Click the Restore button. 

Manipulate/Edit Data in the Attendance Sheet for Job Costing Function

When using the Job Costing function in the TCMS V2 software, there are situations where you may wish to manipulate or edit data in your attendance sheet for report purposes. In the software, there are three options on how to manipulate or edit an employee's attendance data. The three methods are:

1. To edit transaction data under Details.
2. To remove transaction data under Details.
3. To add transaction data under Details.

To edit transaction data under Details

Step 1 - In the Attendance Sheet window, click on the Edit button.

Step 2 - Click on the Details header and the Job Cost window will pop up.

Step 3 - In the window, click on the transaction that you wish to change. 

Step 4 - Input a new value. After pushing < Back, the changes will be reflected in the attendance records. 

To remove transaction data under Details

Step 1 - In the Attendance Sheet window, click on the Edit button.

Step 2 - Click on the Details header and the Job Cost window will pop up.

Step 3 - In the window, click on the 'pencil' icon. 

Step 4 - Another window will pop up.

Step 5 - Click on the Not Used checker next to the transaction(s) that you want to remove.

Result - After pushing < Back, the changes will be reflected in the attendance records. 

To add transaction under Details

Step 1 - In the Attendance Sheet window, click on the Edit button.

Step 2 - Click on the Details header and the Job Cost window will pop up.

Step 3 - In the window, click on the 'plus sign' icon. 

Step 4 - Input the transaction in the relevant boxes. After pushing < Back, the changes will be reflected in the attendance records. 

Initiated and Written by: Faiz-Shu

POP-UP ERRORS BUGGING YOU? LEARN TO AVOID AND FIX THEM

No error messages will ever pop up like this

Bumping into errors when you are running a software is irritatingly irritating, particularly when those errors prevent you from moving forward, delaying your job and making you work extra hour(s) at the end of the day. How we wish we could have completely error-free software, but let’s face it; we are living in a world where there are many Bill Gates-type CEOs around – seems like errors do come packaged with every product.

For example, last week when I was having a good time watching a genuine decent DVD, an error message popped up asking me to refer to a website which apparently has no solution to the audio problem it created. My point is, who wants errors in their life? There’s no way to escape, even entertainment gadgets have them.

When operating TCMS V2, you need to pay attention to NOT do a few things that could cause error messages and ruin your mood for the entire day. Let’s walk through 5 common things that could cause errors in the TCMS V2 software.

Password Settings Login And Administrator for TCMS V2

The TCMS V2 software requires you to input 2 sets of passwords to protect your system from unauthorized access. You can set a login password and an administrator password to protect your system. Always use alphanumeric characters to set your password. Many users fail to recognize that in order to use the Login and Administrator password, you will need to set the password for both columns. Failure to input either one of the columns will show no difference in the password settings. For detailed instructions:

1.     In the TCMS V2 software, click System Settings and select Change password. 

2.     Insert both the Login and Administrator passwords. Please make sure both passwords are different from one another.

3.     When you log in to the TCMS V2 software, insert the Login password.

4.     As you can see some of the configuration icons are not available in the software. The icons restricted are System Configuration, New Release and Wizard.

5.     If you log in using the Administrator password, the software will display all icons for your usage.

Initiated and Written by: SF Lim

Connecting Face ID 4 Using USB/Client Connection in TCMS V2

At the moment, the Windows OS does not recognize the Face ID 4 device when you connect it to the computer using USB/Client connection.

You will need to install the USB driver manually if you wish to connect the Face ID 4 device to the computer using USB/Client connection.

1-    Download either USB Client x86 (for Windows 32-bit platform) or USB Client x64 (for Windows 64-bit platform) for installation.

2-    To install the USB client driver:

i-              Right click at the .exe file and select Run as administrator.

ii-            Click Next.

iii-          Click Install.

iv-            Click OK and Finish.

3-    Plug in the USB client to the PC and it will install the device driver automatically.

4-    Right-click at Computer and select Manage.

5-    The Face ID 4 device is now detected under Portable Devices in Device Manager. 

6-    Finally, perform the terminal activation in the TCMS V2 software.

Initiated and written by: Ery