How To Set User Card ID in TimeTec Attendance



Introduction:
TimeTec Attendance conveniently allows the admin the option to add or change user card ID remotely from the system. This article will guide you on how to add or change your user card ID from TimeTec Attendance.

Steps:
A: Manage User Module
Go to User > Manage User > User setting (gear icon)



Select the FingerTec Terminal module to set or do the Card ID changes and select submit button once the changes are done.



Note: After the changes are done, you may proceed with step C to re-upload the user to the device to apply the changes. The step is compulsory because the terminal data won't be automatically updated based on changes in TimeTec Attendance.

B: Assign User to Device Module
Go to DEVICE > Assign user to device > Click on the edit button


Go to Card ID > Fill in the Card ID > Select submit button to apply the changes on TimeTec Attendance.

Note: After the changes are done, you may proceed with step C to re-upload the user to the device to apply the changes. The step is compulsory because the terminal data won't be automatically updated based on changes in TimeTec Attendance.

C: Re-upload the user to the device to apply the changes on the user card ID
1. Go to DEVICE > Terminal > Webster & Smart DBS (FingerTec & ZK Teco)
2. Select the device you want to replace the user's information > Select Manage Terminal > Upload User.


3. Select the user > Click on Submit button to proceed with the process.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form



Manage and View Visitors in the Dashboard of TimeTec VMS Website for Admin



 
Introduction
TimeTec VMS is a cloud-based Visitor Management System designed to better manage and monitor visitors in a building or an office. The system is an automated visitor management system where all visitor information is screened before the visits, providing a safe environment for the company. The TimeTec VMS also secures visitor information, available for future use and reference. In this article, we will demonstrate how the admin can manage and monitor visitors from the TimeTec VMS web portal Dashboard.

Process
A. Admin View
1. Login into the TimeTec VMS website using admin credentials. Go to Dashboard which is the homepage of the TimeTec VMS website.


2. Visitor lists are divided into three categories based on their visitation status: Expected, Checked-In and Checked-Out. 

3. The Expected category will display visitors that have been invited or pre-registered, waiting for their arrival, and are being checked in by the admin/security/front desk officer. You may view visitor information including the host they are meeting with and the expected arrival date and time. The system admin will have access to check the visitor in by clicking on the check-in button under the Edit column.


4. For the Check-In category, visitors that have been registered via the Walk-In registration method or pre-registered visitors that have been checked in will be displayed in the list. You may view their information including the checked-in date and time. For system admin, there will be a checkout button under the Edit column to check the visitors out.


5. Selecting the Checked Out category will display the visitors that have been checked out by the system. You may view visitors' information including their checked-in and checked-out time.


6. By default, the date for the display will be for today’s list. You may filter to view the records of yesterday, the last 7 days, the last 30 days, the last 60 days or all the time.


7. Clicking on the search button will enable the search box for each field where you may insert the keyword to search visitors.



8. To filter the column, you may click on the Column Filter button and select the fields to be included in the display. Please note that you may only select up to 8 columns at a time.



9. Clicking on the visitor’s name will open the visitor's information page. You may review visitor’s details, check-in and checked-out activities and visitation details. You may also block visitors from here to restrict them from future visits. Once blacklisted, the system will pop up an error message upon inserting the visitor’s ID number for registration.




Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

03-8070 9933     |     Email     |     www.timeteccloud.com     |     Interest Form




How to Solve the Failed to Upgrade Database Error in Ingress MySQL Software

 


Introduction
Whenever a user is unable to launch Ingress software, it will require you to run Ingress DB Installer to connect the software with the database again and complete the steps Test Connection > Update Connection > Upgrade Database.
Sometimes, when it comes to Upgrade Database, an error message “Failed to Upgrade Database” will appear. This error message occurs due to some of the tables in the Ingress database having crashed or being corrupted. The following tips provide you with a solution to resolve this problem quickly.

1. Download the SQL yog community software from the link according to your operating system.
 
• For an operating system in 64-bit please download SQL yog from:
https://s3.amazonaws.com/SQLyog_Community/SQLyog+12.2.1/SQLyog-12.2.1-0.x64Community.exe
 
• For an operating system in 32-bit, please download SQL yog from:
https://s3.amazonaws.com/SQLyog_Community/SQLyog+12.2.1/SQLyog-12.2.1-0.x86Community.exe
 
2. After successfully installing the SQL Community, please run the software to connect with the MYSQL database. First, you need to fill in the required Host address, Username and Port of the MYSQL database. Then, click on Test Connection and Connect.

3. Upon connecting to the localhost database, you should see on the left panel of the window a list of the Ingress database. Next, click on Tools > Table Diagnostic.

4. Next, select ingress database > Tick Use_Frm, Local and Extended checkbox > Click on Repair.

5. Please wait until the Repair process is completed and Table Diagnostic Information will prompt out. Then, you can click OK to close the windows.

6. Next, tick the Local checkbox and click Optimization. Once completed, it will prompt out Table Diagnostic Information.

7. Once the Repair and Optimization are completed, please run Ingress DB Installer. Complete all the steps Test Connection > Update Connection > Upgrade Database. When you click Upgrade Database, you will not face the ‘’Failed to Upgrade Database error’’ anymore.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
 

How to Request and Approve Overtime in Timetec HR App



Introduction
Some companies do not provide Overtime for all staff. Staff entitled to overtime need to request overtime approval from their approver before they can proceed to work overtime. Using the Timetec HR app, the overtime application process will be more convenient for both regular users and approvers. Here we will be discussing how to request and approve overtime via the Timetec HR app.

Process
A. Request Overtime

1. Login to the Timetec HR app > Click on the Options button.

2. Click on the My Request icon.

3. On the new pop-up notification, select Overtime.

4. Click on the + symbol to add a new overtime request.

5. Fill up all the required information in the request module and click the Submit button once the data is filled in.
Remark: Any user who is set as an Admin in the system’s role, can apply Overtime for themselves and also on behalf of other users.

6. Once the request is successfully submitted, a new pending request will appear under the Overtime request.

B. Approve Overtime

1. Users who are set as Overtime approvers will receive a notification on their mobile for each request submitted by their staff. 

2. The approver can also check any request done by their staff under the notifications tab.



3. The approver may click the Approval tab to view all staff requests and the status of each request done by the staff. Click on the pending request (blue tab) which needs an approver response.


4. The approver can fill in the comment section and respond to the request (Approve or Reject).

5. Once the Approve button is clicked, the request tab will change to green.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.



3 Ways to View Your Attendance Data in TimeTec HR



Introduction
Timetec HR is the latest mobile application that Timetec just launched which we called the “Super App”. This newest application combines 4 modules (TA, Leave, Claim and Access) under one application which will reduce the hassle for the user to view multiple modules. Here, we will guide you on the steps to view your own attendance data.

Process
A. Dashboard
1. You may login to the Timetec HR application using the login credential set in the system. Once you log in to the mobile application, you will automatically be set to the Timetec TA application homepage and under clocking tab.


2. To view the Dashboard information, you need to click on the Dashboard tab which is set beside the Clocking tab. Under Dashboard information, you can view your total working time, remaining working time and overtime which is depending on your working schedule.



B. Attendance
To view the Attendance data, you need to click the 4 small box symbols on the top right corner of the homepage and click on the Attendance icon.

1. Under the Attendance tab, you can view your clocking attendance based on the filtered date range.


2. You can filter the attendance range date by clicking the Today icon (Default).


C. Clocking History
1. From the homepage, you can view your Last Clocking data including the date, time, clocking type and clocking option. You are also able to view your previous clocking data by clicking on the Last Clocking tab at the bottom of the homepage.



Remark: Only successful clocking will appear under the clocking history.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.