Webserver Operation Manual is Now Available Online


FingerTec Webserver is a basic web version of our TCMS V2 software. We highly recommend that you install the webserver into a PC that can double as a server. The designated PC will need to have a fixed IP address in order to transform into a workstation that links together the FingerTec terminals via GPRS or the internet. No IP address is required on any of the terminals as the terminals will search for any GPRS or Internet signal available to establish the connection.
Installing Webserver is hassle-free as it contains only a single installation file. This installation file consists of all the necessary components required for the software to run smoothly.

We have made the process of installing the Webserver even easier by publishing an operation manual for the convenience of our users. The manual is intended to guide the users on every single step of the software installation and this will reduce the amount of mistakes and errors that they may encounter.

You can download the operation manual from here.
FingerTec Webserver

Ingress Software Updates – V2.2.4.12

For this month’s Ingress update, we have added three new features for the convenience of our users.

1.      Download and View Attendance Photo in Data Audit List


 
In the situation that you are using devices with photo capture for the process of verification, you can download the photo and view it under Data Audit List.  Examples of hardware that support this function is our Face ID 2, iKiosk 100 Plus and more.

All you need to do is to check the option Display Attendance Photo in the Data Grid to enable it.

 
2.      Download and Upload User Photo in User Module

 
You can upload an employees’ photo from Ingress (under user profile) to devices through the User Photo feature. Examples of hardware that support this function is our TA200Plus, Q2i and Face ID series. Through this feature, employees will be able to see his/her photo which will be displayed on screen during the process of verification.

 

For this feature, it will first capture the employees’ photo during enrolment and save the image into the devices. After that, you can download these photo from the devices and they will be stored into the corresponding employees’ profiles as their profile photo.
 
 
 
             To enable this feature, check the option Photo during Download/Upload User page for it to              take effect.
 
      3.      Configure Monthly Calendar to Display Holiday in Attendance and Access Level Module
The new monthly calendar display style will allow you to view a list of holidays easily under  the Attendance and Access Level pages.
 
 
 
 
11 Errors fixed:
 
1.      Fixed the issue of audit data processing automatically after migrating from the TCMSv2 database
2.      Fixed the issue of user list display in tree view after batch creation in User Module
3.      Fixed the issue of wrongly displayed card history under remark column data in User Module
4.      Fixed the issue of wrongly displayed export user date format in User Module
5.      Resolved the cases of duplicated User ID in User Module
6.      Truncated the prefix '0' in the user id function.
7.      Fixed the issue of deleting all data when initialize database function.
8.      Fixed the issue of transaction log download from Ingressus
9.      Fixed the issue of Ingressus IP Address modification.
10.  Fixed the issue of Add Device by URL/DNS.
11.  Fixed the issue of Ingress’s inability to log the timing of Device Power On and Off.
 
 
Ingress

TimeTec Cloud Updates (September 2014)

New Features

1.          TimeTec Cloud Profile Page Makeover
 
         For our user’s convenience, we have recently gave our TimeTec Cloud profile page a makeover which you will find after our normal users/employees login page.

Check out the newly redesigned My Profile page for normal users/employees:

 
You will find that we have added new data fields and categorize all of them for easy reading.  In addition to that, you can now switch the display language for your viewing by selecting from Preferred Language column. We will be including more languages in the coming future.


 
In the situation that you wish to change or update your personal information, just select the type of data to change and you can make the changes from there. For example, click on the tab and select Telephone no.
 

 

The system will then unlock this field and you may insert or alter the information in this field.

 

Besides the profile makeover, we have improved the profile page loading and query speed to serve you better.

2.          Report page for normal users/employees is now added
 
 
In order to display a report, select either Electronic Time Card or Tardiness report.  After that, click Submit to collect your report details. In case you want the report to be from a specific date range, define the date range and the system will separate the unwanted data, leaving only the required details for you.

 
3.          Attendance page for normal users/employees is now simplified

We have simplified the Attendance page for normal users/employees. Prior to this, you may find irrelevant or duplicated information on the screen. We have rectified this issue and ensure that the page will only be displaying your attendance details.

 
4.          My Dashboard filter – This Month is now enhanced



You can now select to view data for This Month without needing to wait until the end of the month for the data to be compiled. The system will automatically update the data on a day-to-day basis.

You can refer to the Tips to learn how to fully utilise the My Dashboard.  

 
5.          New languages added - Traditional Chinese and Indonesian

For the convenience of our Chinese and Indonesian speaking audience, we have added Traditional Chinese and Indonesian as one of the language options for TimeTec Cloud.
 

Bugs resolved

1.     Resolved the issue of alert message display issue on IE 10.

 
Software Updates

How to Reset Admin for H2i and m-Kadex if the Administrator Card is Lost

Fingertec H2i and m-Kadex terminal does not come with a LCD screen thus some settings needs to be set with caution. After the registration of the administration card is done, enrollment, deletion or resetting on the terminals cannot be performed by anyone without the administration card.

In any case whereby the employee has misplaced their admin card, you can reset the admin directly from the hardware as well as via our software.

Do take note that for H2i terminal, User ID 1 is reserved for Administrator.

You can refer to the respective terminals’ manual below for steps on how you can reset the terminal to factory settings without the administrator card.

For H2i, click here.

For m-Kadex, click here.

However, do take note that once your device has been reset to default factory settings, all contents of the terminal will be deleted including the administrator card, user information and transaction logs. All settings will return to the default settings. The IP address will return to 192.168.1.201, and terminal ID will return to 1 after the process.

Proceed by re-enrolling the administrator.

 
To Reset via TCMSv2
 
1)     Add the terminal to TCMSv2 and enable the device. Once it is enabled, proceed to click at the Advanced Settings of the Terminal.

 
    2)    In Advanced Settings, click Get Settings to download the terminals’ information.
 
 
3)      Change the new admin card number at the ‘Admin Card Number’ column.

 
4)   Once it is done, click on Set Settings and the new card will be reflected in the terminal. Now  you can proceed to set the terminal settings using the new Admin Card.
 
 
 
To Reset via Ingress
1)      Add the terminal to Ingress and enable the device. Once it is enabled, click once on the device name > Select the Access Control Tab and Click Edit.
 

2)      At the Advance Options column, enter the new Adminstrator Card Num > Click Save.
 
 
3)      Go to the Door Tab > Create a door and add the device to the door.
Note: Failure to do this will cause an inability to sync the changed settings to the terminal.
 


4)      Once it is done, Sync the changes to the terminal and the new card ID will be reflected in the terminal. Now you can proceed to set the terminal settings using the new Admin Card.
 

 
H2i

TA200Plus : Introducing WiFi Feature!


You can now customize TA200Plus with WiFi components and install our firmware for WiFi support.


WiFi Component

1)      WiFi Module

2)      WiFi Antenna
 
     3)      WiFi Module Holder


4)      Instruction of WiFi Module

 

 
Please provide your terminal information using device info tools so that we can provide the WiFi firmware.

You may refer to http://www.fingertectips.com/2014/01/how-to-use-fingertec-device-info-tool.html for more details regarding the device info tools.

 Please take note that only resellers are able to perform this customization and the WiFi components must be purchased directly from FingerTec. You may contact our sales person at info@fingertec.com to purchase our components.
TA200 Plus

Ingress Server Installation: How to Choose between a Workstation and a Dedicated Server

Ingress software consist of 3 major components:  Ingress server, Ingress client and MySQL database. The Ingress server serves as the intermediary between FingerTec devices, Ingress client and MySQL database. It handles the connection and command read/write operations between Ingress client and devices. Apart from that, it also manages the data/record-reading and writing between Ingress client and MySQL database. Thus, this is the main command centre of the entire system. Therefore, you may be questioning what are the pre-requisites that you will need to fulfil in order to achieve the ideal system that will perform these functions perfectly. Should you choose a multi- task workstation or dedicated server?

In the situation that you are installing the system to handle a small scale of access control system, a multi-task workstation will suit you the most. For example, a company that has less than 500 users will benefit from this installation. The access control records will be stored in the devices all the time and you will only download it once daily. This will not generate excessive workload to your workstation. In addition to that, you can use the online monitoring feature of Ingress to know who is coming in or leaving at every entrance. Integration with other workstations or servers such as payroll and network video surveillance software is also possible. We would suggest for the workstation to be equipped with at least with an i5 QuadCore processor, 8GB RAM with Windows 7-64-bits OS.

For installation which supports a large scale of access control system, we would suggest to use a dedicated server to handle the system. For example, a company with more than 1000 employees would benefit the most from a server-based access control system. The high number of employees generates a high volume of access control records. You will need a dedicated server to handle the database effectively. There will be many administrators, each with different levels access to the system, to process and manipulate the data and reports.


There will be multi-connections available for users to access the server anytime during the operation, and this can be also be handled by the server.  At this level, integration with other database, software (payroll, network video surveillance, human resource system etc) will be easy. A dedicated server provides better protection to the software and database than a normal multi-task workstation would. We would suggest for the server to be equipped with at least with a Xenon QuadCore processor, 8GB with Windows 2008 64-bits OS. 
Ingress
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