Steps to rectify Terminals turning ON and OFF on its own (for AC900, Kadex and R2)

Due to the wear and tear of terminal parts, some of the terminals will automatically turn ON and OFF on its own at times without any command given.

Below are the steps that you can take to rectify this issue on your own.

·        Sleep and Automatic OFF Settings (For AC900 only)

If these settings are configured, the terminal will automatically turn off or go into sleep mode.

To disable this setting, go to Menu > Option > Power Management > Change the Idle Minute to ‘0’.

·        Webserver IP Setting

When this setting is used, the reader will attempt to connect to the Webserver IP and restart after it fails to find the IP which has been set.

To disable this setting, go to Menu > Option > Comm Option > Change the Webserver IP to 0.0.0.0

When both of these settings has been turned off, the reader will not automatically turn ON and OFF on its own anymore.

Ingressus IV and slave devices


Ingressus IV is FingerTec’s latest advance access controller which supports access control up to 4-doors. In short, Ingressus IV can be described as a 4-In door controller. A total of 4 Wiegand input ports is available in Ingressus IV.

It links up with 4 units of 26-bits Wiegand readers (iKadex or kKadex) to capture card ID or password details as access credentials. The role of each Wiegand reader is to control their designated door to limit the “in” access. Thus, there must be a push release button (some called it REX, request exit button) installed inside to unlock the door and exit the zone that it was assigned under.


Through the implementation of this system, users will only need to verify their credentials once when coming into a zone and they are free to leave from a different zone so long as an anti-passback isn’t in place. Hence, we called it the 4-In doors controller. The reason why it is labelled as such is because of the connection between the In and Out devices:

In device
Out device
Apply to
kKadex/iKadex
Push release button
1
kKadex/iKadex
Push release button
2
kKadex/iKadex
Push release button
3
kKadex/iKadex
Push release button
4

However, do note that advance access control features such as anti-passback, interlocking, multi users unlock and unlock combination will still take effect in Ingressus IV.

In order to unleash the full power of Ingressus and control In-Out access at all 4 doors, you can link up with 8-units of RS 485 reader (R2c). Each door will be secured by 2 units of R2c and this will limit all the in-out activities.
 
The slave fingerprint scanner is capable of capturing fingerprints and card details as access credentials for its master, the Ingressus, to verify. The R2c communicates with Ingressus via the RS485 network. Each R2c comes with a “dip-switch” to identify its ID number, ranging from 1 to 8. The connection between each ID and door are as below:
 


The ID of R2c for In

The ID of R2c for Out

Apply to

1

2

1

3

4

2

5

6

3

7

8

4
 
In the case of budget or special requirements, you may mix and match the slave devices with R2c, kKadex, iKadex and push release button to secure the doors. For example:
 


In device

Out device

Apply to

kKadex/iKadex

Push release button

1

R2c (ID 3)

R2c (ID 4)

2

kKadex/iKadex

Push release button

3

R2c (ID 7)

R2c (ID 8)

4
 
Kindly ensure that you set the correct “dip-switch” at R2c so that Ingressus can identify its position.



 

Error Message when Installing FTDP on Windows XP

Fingertec Database Processor (FTDP) is designed as such that it ease the managing of users, fingerprints, logs and readers information for users in order to connect Fingertec terminals to a third party system.

This software is suitable for users who are looking for report printing abilities and basic data transmission with terminals without needing to configure the time attendance settings.
Installation for FTDP is easy and straightforward, however there are times where Windows XP users will encounter the error as per below.

 

To overcome this error message, window XP users will need to install the East Asian language files on your computer.
 
Go to Start > Control Panel > Regional and Language Options.
 
On the Languages Tab, select the ‘Install files for East Asian Languages’ check box. Click OK.

You will be prompted to insert the Windows CD-ROM or redirect it to a network where the files are located, thus it is recommended to have the CD ready beforehand.
 
You are required to restart your computer before the setting takes effect.

Once you have install these files, you can proceed to re-install the FTDP software.

Removing the sound of alarm from H2i

Our R&D have come out with a tool for H2i users to remove the sound of alarms with ease, as the H2i terminal does not come with a screen.

To download the tool, please click here.

*Please note that when this update is performed, the alarm will not be triggered in the event of:~

1.            Door Forced Open

2.            Failed verification after a certain number of time.

3.            Device being forcefully removed as such the tamper switch is released.

Tips – Changing the Keylock 7700 Position

Here are some tips on how you change the position of your Keylock 7700  either from left to the right or right to the left).

Step 1:
Change the handle position for the front side.

 
Step 2:
Change the handle position for back side.
 
 
Step 3:
Change the latch position.


 
Step 4:
Switch the screw to the opposite position.
 

Resetting your MySQL database password

There may be instances in which you may not remember your password and this leaves you without the ability to access into your MySQL database. Now, you don’t need to worry about forgetting your password as we now offer you the option to reset and create a new password. Here are the steps that on how you can do so :

1.      Suspend the MySQL service under Windows Service.

Go into Control Panel > Select to view Small icon > Select Administrative Tools

Select Services

Select MySQL > Right click > Select Stop


2.   Next, create a TXT file with the content below

UPDATE mysql.user SET Password=PASSWORD('root') WHERE User='root';

FLUSH PRIVILEGES;

Exit;
            You can insert your new password to replace the root.
            Save the file into C drive with name MYSQL.txt

     3.    Run COMMAND PROMPT by using your administrator privilege


4.      Now, type the command below:

C:\>"C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe" --defaults-file="C:\Program Files\\MySQL\\MySQL Server 5.5\\my.ini" --init-file=C:\\MYSQL.txt

In case you install MySQL into Program Files (x86) folder, please make sure that you change the command as below:

C:\>"C:\Program Files (x86)\MySQL\MySQL Server 5.5\bin\mysqld.exe" --defaults-file="C:\Program Files (x86)\\MySQL\\MySQL Server 5.5\\my.ini" --init-file=C:\\MYSQL.txt

 
5.      Go into Control Panel > Select Small icon view > Select Administrative Tools > Services > MySQL > Right click mouse to select Start service.