Resetting your MySQL database password

Wednesday, August 27, 2014 TimeTec 8 Comments

There may be instances in which you may not remember your password and this leaves you without the ability to access into your MySQL database. Now, you don’t need to worry about forgetting your password as we now offer you the option to reset and create a new password. Here are the steps that on how you can do so :

1.      Suspend the MySQL service under Windows Service.

Go into Control Panel > Select to view Small icon > Select Administrative Tools

Select Services

Select MySQL > Right click > Select Stop

2.   Next, create a TXT file with the content below

UPDATE mysql.user SET Password=PASSWORD('root') WHERE User='root';


            You can insert your new password to replace the root.
            Save the file into C drive with name MYSQL.txt

     3.    Run COMMAND PROMPT by using your administrator privilege

4.      Now, type the command below:

C:\>"C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe" --defaults-file="C:\Program Files\\MySQL\\MySQL Server 5.5\\my.ini" --init-file=C:\\MYSQL.txt

In case you install MySQL into Program Files (x86) folder, please make sure that you change the command as below:

C:\>"C:\Program Files (x86)\MySQL\MySQL Server 5.5\bin\mysqld.exe" --defaults-file="C:\Program Files (x86)\\MySQL\\MySQL Server 5.5\\my.ini" --init-file=C:\\MYSQL.txt

5.      Go into Control Panel > Select Small icon view > Select Administrative Tools > Services > MySQL > Right click mouse to select Start service.


  1. نورگیر

  2. I followed the steps but the mysql service is not starting. How do I resolve it

    1. Dear Richard,

      Good day to you,

      In regards to your inquiry, if you forgot the MySQL database password, you may refer the solution at the new link below from the vendor website on how to reset the MySQL password. You need to ask your programmer or IT personnel to configure the steps for you as you need an IT expertise to help regarding the configuration.

      Then, please make sure the services are running accordingly in the background, please close all application > restart MySQL, Ingress Services and Attendance Service > Run Ingress DB Installer > Open the Ingress Software and check whether the problem still appear or not.

      To restart MySQL, Ingress service and Attendance service: Start > Control Panel > Administrative Tools > Services > restart MySQL / Ingress Services / Attendance Service

      To Run Ingress DB Installer : Start > All Program > FingerTec Ingress > Ingress DB Installer > Key In MySQL password > Test Connection > Update Connection > Upgrade Database.

  3. i get the error message"error 1067: the process terminated unexpectedly" windows is unable to start the mysql service. can you help?


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