FingerTec has developed a new, added safety feature for Face ID 3 and Face ID 4/4d! When a face template fails to be identified by a terminal after a certain period of time, a photo of the face will be captured and stored. Below are some sample screenshots for a failed verification:
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| Failed verification in Face ID 3 |
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| Failed verification in Face ID 4 |
This is useful as administrators can trace back and determine the failure frequency of a particular individual by using FingerTec's TCMS V2 software.
The fail time period of each terminal is set to 10s by default. However, the time period is adjustable. To do so, simply follow the steps below:
Menu > System > Log Settings > Face Fail Time > Enter desired
duration
In FingerTec's integrated access control management application, Ingress, an administrator holds the authority to not only set or change his own password, but also for those of other users. This enables the administrator to manage other users' passwords in emergency cases such as forgetting your password. Read below for the step-by-step guide to change the passwords for both the administrator and other users.
To Change the Administrator Password
1. Click on the Ingress icon and click on Change Password.
2. Insert the details of the old and new passwords in the relevant boxes before clicking Update.
3. Click the OK button. Voila! You have now changed the password for the administrator.
To Change Other Users' Passwords
1. Go to System Settings and click on User Account.
2. Select the user account which you wish to change its password to. Click Edit Account to proceed.
3. Insert the new password in Password and Confirm Password. Click the OK button to proceed. Voila! You have successfully changed the user's password.
In FingerTec's integrated access control application, Ingress, there is a function called anti-passback. This function is primarily used to prevent the misuse of access control systems by establishing a specific sequence in which access cards must be used in order for the system to grant access. For instance, users can be stopped from entering an area a second time without first leaving it.
If you would like to move straight to configuring the anti-passback feature in Ingress, do skip to the ‘Configuration Steps (Standalone Device)’ section below for a step-by-step guide. Those steps are applicable when you are using standalone devices e.g R2, Kadex and etc. However, if you are using Ingressus controller, please refer to another post here.
Before we proceed to the configuration steps though, let’s look at some of the basic questions users may have on this feature:
Q1: If I have “X” number of doors and require the Anti-passback function, how many devices should I use?
• One Door: Install 2 standalone devices that must be configured with a Master and slave connection for entry and exit at the door. Also, please be informed that for standalone devices, anti-passback can only be configured on one door.
• 2 to 4 doors: Install Ingressus II (up to 2 doors) or Ingressus IV (up to 4 doors) with slave readers. e.g. If there are 2 doors, after activating the anti-passback between Door 1 and Door 2, users must have an Out record from Door 1, before granted access to Door 2. For more information on how to use an Ingressus controller for this, refer here.
• More than 4 doors: Currently, the available devices do not support anti-passback for more than 4 doors. However, please write in to us at support@fingertec.com with your requirements for us to provide you with our recommendations.
Q2: Then which are the models that support the Anti-passback function?
• Fingerprint models: R2, R3, H2i, Q2i and the R2c slave device
• Card: Kadex, m-Kadex with k-Kadex, i-Kadex slave
• Facial Recognition: Face ID3
• Controller: Ingressus I, Ingressus II, Ingressus IV
For more information on the features available for all of our devices, please click here.
Q3: For the configuration on one door, can we use 2 master devices, e.g. 2 Kadex devices, one Kadex will be 'In' and the other 'Out'?
You must configure the first reader as Master and second reader as Slave before you can set the anti-passback function in Ingress. For more information, refer to tips here.
Configuration Steps (Standalone
Device):
1. Click Device > Click on the terminal where you wish to apply the anti-passback mode.
2. Click Access Control > Edit.
3. Choose the anti-passback mode you wish to apply and click Save. Click here for more info on anti-passback modes.
4. Click OK to confirm the changes you have made.
5. Click Upload Device Settings > Click Yes to confirm your selection.
6. Click Start Synchronize.
7. Click Close.
8. Click at Other > Reboot Device > Click Yes to confirm your selection. After the reboot, the selected terminal will function according to the configurations you have made. Voila!
