New Feature for Face ID 3 & Face ID 4/4d – Managing Photos of Failed Identification

Wednesday, July 17, 2013 TimeTec 0 Comments

FingerTec has developed a new, added safety feature for Face ID 3 and Face ID 4/4d! When a face template fails to be identified by a terminal after a certain period of time, a photo of the face will be captured and stored. Below are some sample screenshots for a failed verification:

Failed verification in Face ID 3
Failed verification in Face ID 4
This is useful as administrators can trace back and determine the failure frequency of a particular individual by using FingerTec's TCMS V2 software.

The fail time period of each terminal is set to 10s by default. However, the time period is adjustable. To do so, simply follow the steps below:
Menu > System > Log Settings > Face Fail Time > Enter desired duration

For existing Face ID 3 & Face ID 4/4d users, the firmware must be updated before using the new feature. For the update, click on the relevant links below:

Face ID 3 -


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