How to Set Emergency Contacts in TimeTec Patrol

Monday, November 29, 2021 TimeTec 0 Comments

Accidents happen in the workplace. Therefore, the company needs to know whom to contact in case of an emergency. Having this information intact can be of immense help when an emergency occurs to reduce any loss or damage to employees and the company itself. Customers can add emergency contact in TimeTec Patrol, and here, we have prepared a guideline for the guards' reference in an emergency. 

1. To add any user as an Emergency Contact require a mobile contact to be added to their profile. To do so, go to the TimeTec Profile Module.

2. In TimeTec Profile, access User > Manage User.

3. Select User > Click Edit (the pencil icon).

4. Go to Contact Tab > Click Edit (the pencil icon).

5. Insert Personal Contact No. > Click Submit.

6. Once contact details have been added, go to the TimeTec Patrol Module.

7. Go to Company > Organization Structure.

8. Select Department or Patrol Location (from the left panel) > (On the right panel) Contact Person > Click Assign Users into Contact Person.

9. Select User > Click Submit.

10. New Contact Person will appear once all the processes are complete.

11. Now, in the TimeTec Patrol mobile app, security personnel will be able to tap on the Emergency Contacts button on the homepage.

12. Details of users in emergency contacts will be available here and the patrol officers can tap on the details to reach the contact.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.


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