Differentiating between Suspended User and Expired User in TCMSv3/Ingress software

Wednesday, July 08, 2020 TimeTec 1 Comments

In some cases, administrators may need to disable a user either temporarily or permanently from using the TCMSv3 or Ingress. These tips here will provide 2 ways to perform such an action depending on the preferred method and requirements. This has been made easy for admin to understand and differentiate between both of the ways.

1) If you wish to disable a device from accepting verification of a user, you will need to go to the ‘Suspended’ option to confirm if you have enabled such option. Go to the Users tab > Double click on the user > Details > Edit > Check on the ‘Suspended’ option > Save.

By checking this option, the expiry date will be automatically set to the same date as you have suspended the user.

Then, sync or upload the user to your device in order to apply the setting. Under the Users tab > Upload User > Select which device to upload > Select the user > Select data > Upload.

For the attendance sheet and report, the user’s data will only be made available to view until the stated expiry date.

2) If you do not wish to have the user’s data to appear in the attendance sheet and report from a specific date, however, you wish to keep them in your database, you will need to set an expiry date for the users. The expiry date is the last date of the user’s data. This can be shown in the attendance sheet and report.

For example, if you set the expiry date to 6/4/2020, you can only view the data in the attendance sheet and report until 6/4/2020.

Go to Users tab > Double click on the user > Details > Edit > Set an expiry date > Save and then generate the attendance sheet in order to apply the setting.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

1 comment:

  1. why i have check the "Suspended" but the device still accept verification of a user?


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