TimeTec Patrol - Offline Mode

Friday, March 15, 2019 TimeTec 0 Comments

TimeTec Patrol mobile app is designed to collect security guards’ patrolling records in real time. During patrolling, security guards can capture photos, report incidents in text or voice notes and so on. The data reported will be logged into the server immediately, thus connection to the Internet is required for the system to work properly. 

However, some patrolling sites might not have proper mobile data Internet or poor Internet connection. To handle this situation, security guard can enable the Offline mode in TimeTec Patrol mobile app. Below are the steps to use TimeTec Patrol Offline mode.

1. When guard is ready to perform his patrolling task, enable the Offline mode button to start. 
2. The mobile app will start downloading patrol routes and rules into the smartphone. Make sure the Internet connection is stable for the download process to complete. 
3. When download process is completed, security guard can start patrolling using Offline mode. All patrolling records, photos, text and voice incident reports will be saved in the smartphone storage. Please note that Panic Button feature is not available during Offline mode. 
4. When the security guard finished patrolling and got back to his office, the security guard can resume back to Online mode. Tap at the Upload Data button to push all patrolling records, photos, and incident reports to the server. Tap Offline mode toggle button to resume back to Online mode. 

Note: If any of the screenshots or steps in this manual are different from the current system, it is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com. We will update it as soon as possible.


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