TimeTec Access - Allow Offline Access

Thursday, August 16, 2018 TimeTec 1 Comments

Allow Offline Access and Set Maximum Offline Time

By default, user’s TimeTec Access Mobile App must be connected to the Internet in order for the
date, time and access permission to be synced with the data from TimeTec Access cloud server. This is to avoid the users from manipulating the smartphone date and time, and exploit the system.

However, there are certain locations whereby the users’ smartphones have zero or minimum Internet
connectivity. This option thus enable the users to continue using the Mobile App for door access
without the need for an Internet connectivity under a designated time period (Maximum Offline
Time). When using this setting, the Mobile App will only connect to the Internet according to a
predefined time interval.

For example, if you enabled Allow Offline Access and the Maximum Offline Time is set as 30
minutes; therefore, when a user launches the Mobile App at 9:00 am, the App will subsequently
connect and sync to TimeTec Access cloud server. Hence, the user can now use the Mobile App to
access doors even though there is no Internet connection. This is because the App uses the access
permission stored in its memory to determine the user’s access right up till 9:30 am. As such, any
period after the established time period and the App will erase the access permission stored in its
memory which in turn requires the user to connect to the Internet again.

During implementation, it is recommended that the system admins check the Internet connectivity of
the area before installing TimeTec Access BLE-5. If the Internet connectivity is poor at the selected area, the system admins can configure the Maximum Offline Time to 30 minutes and onward to
further increase flexibility for the users. Additionally, the system admin can also improve the Internet
connectivity by installing WiFi access point.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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