How to Change Background Image in TA500

Monday, July 27, 2015 TimeTec 14 Comments


The TA500 default background image is shown as below. However, this picture is not permanent and you can change it to your preference.  Let’s learn how to do it.

You can make TA500 your own by inserting your company’s preferred image to the display for example your company’s logo, your company’s cause such as environmentally friendly message and many more. You can change this page as you like to suit your company’s requirements.

To change the TA500 default screen to your preferred imagery, you must make sure your image fulfill below conditions : 

1. Image with size of 160x205.
2. In bitmap image type.
3. Rename image as mainr.bmp
4. Mirror the image and rotate it 180 degrees (refer explanation below)
5. Make sure the pendrive is empty (doesn't has others picture or files)

Refer to the diagram below for the image properties.

Note: Make sure that you mirror the image and rotate it 180 degrees, if you forgot to do so, the image will appear backward and tilting.

Double check the image name and the dimension of the image. Save the image to your USB pendrive and plug in the pendrive to the TA500 USB port on the left side of the terminal.

Next, hold the Menu button to access to the Menu page.

Select System and choose update firmware from the system page.

 A pop up message will appear requesting confirmation to update the firmware of your terminal.

After that the system will execute the update and you can see the below picture during the update process.

Once done, system will pop up an error message as per below, stating that the update failed. Press OK to skip this message. The reason to this error is the TA500 is unable to locate the update files required for the firmware update but only able to find the image file for the update. However, the background image has been updated to the terminal successfully.

After your disregarded the error message, please restart your terminal to apply the changes you made to the terminal. You can view the result as per below.

It is that easy. Now start looking for the image you want to display on your terminal.


  1. thanks, is there anyway to change the startup /shutdown screen in TA500?, please if there is anyway to do that show us. thanks again

    1. Hi Sir,

      Good day to you. We are sorry to inform you that there is no way to change the loading screen of TA500. You can only change the background image of the device. We are sorry for the inconvenience caused.

  2. I hv update the bitmap files sucessfully but the picture is upside down. So i edit the picture correctly and re-update it over again. Unfortunately it does not display correctly after that.i have tested several times but still failed.

    1. Hi MIG Jet Fighter,

      Please make sure that you mirror the image and rotate it 180 degrees, if you forgot to do so, the image will appear backward and tilting.

      If still not works, please send your picture to , and we will test upload the picture to TA500 on this Monday, during FingerTec office hour (Monday-Friday 9AM-6PM GMT+8)

      Appreciate your feedback.

  3. Thanks for your prompt reply. I have found the root cause. I managed to upload my company logo by using resolution of 160x203. Appreciated for your help and assistance.

  4. Hi. Do you have instructional video showing how to connect TA500 in TCMSv3? tnx.

    1. Hello Sir,

      Good day to you.

      With regards to your query, you may refer below link on how to connect device with TCMSv3 software :

      Please note that this video showing you on how to connect TA100C device with TCMSv3, but you still can refer this video since it requires the same steps to connect TA500 with TCMSv3.

  5. Hi,

    Good day to you.

    I just bought 2 units of TA500.

    Just wonder why the TA500 unit screen keep light on?
    It wastes energy and shorten the lifespan of LCD screen?!

    Any way to dim the light or Screen auto off after idle for some time?

    Thank you.

    CK YAP

  6. hi i really need your help and hope you can reply to me ASAP. i tried to change the wallpaper as follow from your tutorial, then my TA500 turn blank. what i need to do. HELP!!!!

    1. Dear Miki Ng,

      We have received and replied your email sent to, kindly check your inbox

  7. Hi,

    Your guide to change the image was very helpful to us. We are deeply grateful for it.

    But now we want to change the voice messages the device plays when an action ocurrs. Is there a way to do this, in a similar method than the image?
    Again, thanks for everything.

    1. Hello Sir,

      Good day to you.

      Kindly be informed that in TA500, you only can adjust the volume and turn on/off the volume of the device.

      There is no option to change the voice messages for every action done in the device.

  8. You delivered such an impressive piece to read, giving every subject enlightenment for us to gain information. Thanks for sharing such information with us due to which my several concepts have been cleared. web-agency


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