Manage Companies in Multiple Company Account

Wednesday, April 08, 2020 FingerTec 0 Comments



Introduction
Using TimeTec VMS for a multi-tenant office building will ease the visitors registration process as well as keeping both parties of visitors and host well-informed of the visitation time, arrival and check-in status. Visitation records for all tenants will be monitored by the building owner or management and enhance the security levels of the building. In a multiple company account, the building owner or management who acts as the admins of the system will be able to manage and view all of the companies under its roof. In this article, we will share how system admin can manage companies in the TimeTec VMS.

Process
1. Log in to the Admin account > Manage Company


2. To add a block, click on Add Block.


3. Fill in the required details for Block name, prefix, no. of level within that block and the total unit per level. Then, click on Next to proceed.

4. Edit the unit no. if necessary, then click on the Save button.

5. The Added blocks will be shown in the Company Listing. You may click on the View to view and monitor the list of companies of that particular block or click Delete to delete the block.

6. Click on any unit to view or edit the company information.

7. Clicking on the unit with the existing tenant will reveal the company information. You may edit or remove the company by clicking on Manage.


8. From the Company Listing > Block view. If you click on an empty unit, it will direct you to the Add Owner page. Fill in the details of the company you wish to add. Once completed, click on Save.


9. If you have multiple companies to add, you may choose to import companies by batch. In the Company Listing > Block view, click Import.

10. Download the Excel template. Then, click Next.

11. In the Excel file, fill in the companies’ information as shown below.

12. After completing the information, return to TimeTec VMS to browse the Excel file. Once the file has been selected, click Import.

13. Verify the companies’ information and click Next.


14. A successful message text box will appear. Click on the Send Activation button to send out an activation email to the owners. Owners must verify their email before proceeding to deploy TimeTec VMS services.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.




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Manage Access Group in TimeTec Access

Wednesday, April 08, 2020 FingerTec 0 Comments



Introduction
The Ins and Outs access to the buildings is crucial in ensuring safety, in particular, to protect employees and companies from encountering assets lost. One of the best ways to reduce the risk is by limiting the building access. For employee access, the Access Time can be restricted to those who work at a designated time period. For example, if the building has a standard operation hour, the weekday access time of the building can be set from 8.00am to 6.00pm. However, if a public holiday falls on the weekdays, the building can still be accessed despite it being a holiday. To better address this concern, the Holiday Access Time is designed to satisfy a higher security requirement of the building access.

Access Group configuration helps users to secure their system because they can set different access levels for each authorized user according to the Access Time. With this feature, you can limit the access of your employees to specific times in the Access Group, enhancing the security of your premises. By configuring the Access Group in TimeTec Access, the security mechanism for your premises will be tightened in avoiding all unnecessary invasion by unauthorized individuals.

Process
Step 1 - Set up the Access Point by going to the Access Point > Manage Access Point. Add a location and assign buildings for that location. You can then create floors, upload floor plans and add access points to the respective building. Once this is completed, you are ready to assign devices to which you’ve connected to the specific access points and configure the access settings for each access point.

Step 2 - Set Access Time by going to the Access tab > Access Time > click Add button. Set different time intervals to restrict user's access via the Access Point for different holidays. 
* The access time configured is only applicable when you are using TimeTec BLE-5/BLE-2 with TimeTec Access Mobile App. These settings are NOT APPLICABLE when using FingerTec Terminals.

Step 3 - Setup Access Time
a. You may select a preset Access Time template or customize the time interval. The users can only access during these intervals prefixed in the Access Time.

b. To customize the time interval,  choose the block for a particular day. Set the start and end of the desired time intervals and click Update Block to save the settings.

c. Or drag up or down the block to set the time intervals. 
- Drag up or down to multiple select blocks
- Double click to select 1 block
- Drag left or right to deselect block

Step 4 - Set up the Access Group
a. Go to Access tab > Access Group > click Add button. Create an access group and set up access rules by determining the access point and access time.

b. Label the Access Group name and description for easier future reference. Assign users into access groups. Each user can only be assigned to one access group. Click the Next button when you have done selecting Users.

c. Select Access Point to be added to the Access Group.

d. Select Access Time rule for the Access Group. Users in this Access Group will only have access to the selected Access Point(Door) during the selected Access Time.

e. Add another Access Point and Access Time to the same Access Group. Click the Save button when the settings have completed.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.





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How to Fix Attendance for Missed Punch Data in TimeTec TA

Tuesday, April 07, 2020 FingerTec 0 Comments


Introduction
Employee's attendance data is valuable for companies to generate relevant reports to help manage your workforce. In the case which employees have forgotten to punch in, there will be no attendance record available to be generated from. However, with the solid evidence and discretion, the admin is able to accomplish, these data can be edited manually into the system. This article will be guiding the admin with the steps that need to be done when employees have encountered such a situation.

How to View Missed Punch Data
1. To view any missed punches by the users, go to Report > Attendance Listing > Tardiness Report by User. 

2. Before you generate the report, please ensure you have ticked the ‘Missed Punch’ and click ‘Submit’ to generate the report.

3. Below is an example of the generated ‘Tardiness Report by User’.
Red Box: ‘MP’ Referring to Missed Punched. The symbol ‘●’ indicates Missed Punch was detected on that particular date. 
Blue Box: Total of Missed Punch in the selected period of date.

How to Fix Attendance for Missed Punch Data
1. The process of fixing attendance data shall be done by an authorized user which has been already assigned as the Admin in TimeTec TA. 

2. Go to Attendance > Attendance.

3. Filter the date and the name that you wish to fix the attendance for missed punch data and click the filter button.

4. Click the ‘Pencil’ icon to edit the attendance data.

5. In this pop out, you can fill in the missing attendance data and it is advisable to fill in the remark as well. Click the ‘tick’ button to save.

6. Once the missing attendance is saved, all the information will appear in the attendance sheet. Please note that the edited data will display in BOLD to indicate the data has been manually edited and filled in by the Admin.

7. This process will also reflect in the data on the Attendance Report. Below is an example of the Electronic Time Card Report generated for user No 5. By adjusting the attendance data, it will also recalculate the work and short hours calculation to ensure all the parameters are in line with the schedule setting.  

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.



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Adding BLE-2 as Access Point in TimeTec Access

Tuesday, April 07, 2020 FingerTec 0 Comments



Introduction
TimeTec BLE-2 Control Board functions as an intermediary device between a user’s Mobile App and the Door or Turnstile controller, whereby a user can tap on his/her Mobile Apps, send a voice command, or scan a QR Code to unlock the TimeTec BLE-2 via Bluetooth connection. Users no longer need to carry access cards or other physical access gadgets, this installation uses your smartphone as the ONLY credential powered by the Bluetooth Low Energy (BLE) technology to get encrypted access activities of the Access Point in real-time for high transparency and extra security.

Process
Step 1 - Log onto TimeTec Access, go to the Access Point tab > click Manage Devices > BLE Devices. Click the Add button, then insert BLE-2’s serial number and name of the location. The Serial Number can be retrieved at the back cover of the BLE-2.


Step 2 - Assign added BLE-2 to the Access Point by click on Access Point tab > Manage Access Point > Select Access Point and click on the Add button.

Step 3 - Select Added BLE-2 from the list and click the Save button.


Step 4 - Additionally, you may enable the ‘In and Out status’ function if required. This will require all users of the TimeTec Access mobile app to scan the QR Code (install at Access Point) in order to get access at the Entry or Exit via setup Access Point. You may also acquire the QR Code sticker provided at the BLE-2’s box. Please click on the QR icon to print it otherwise.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.





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How to Link TimeTec Access with EpiCamera

Monday, April 06, 2020 FingerTec 0 Comments



Introduction
EpiCamera’s cloud-based system eases the setup towards numbers of compatible IP cameras and/or webcams for storing the data online.

Linked Epicamera system with TimeTec Access helps to enhance the security of an Office/Building area with its cloud surveillance system. By installing IP Cameras at the perimeters of an Office area, all guard houses and common areas will capture all suspicious identities so as to be used as solid evidence in the case of a break-in, vandalism, etc.

Process
Step 1 - Sign up for an EpiCamera account and add a camera.
You may refer the following guide on connecting the camera with EpiCamera:

For more information on the supported camera, you may refer to this link: https://www.epicamera.com/supportedcamera

Step 2 – On TimeTec Access, login to your EpiCamera account in System Settings > EpiCamera Account. Insert your EpiCamera's username and password.

Step 3 - Add cameras at Access Point > Manage Access Point > select added Door  >  click on the Edit button


Step 4 - Select the cameras and add them into the camera listing. Then click the Save button.

Step 5 – After cameras have been successfully added, you will be able to view them by going to Monitoring > Live Camera View > select Location/Branches to view EpiCamera.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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How to Customize User Duty Roster

Monday, April 06, 2020 FingerTec 0 Comments



Introduction
Each user has his/her own duty roster which contains his/her duty on the specific dates. Choose weekly, bi-weekly or yearly calendar views and click at the table column to edit the Schedule or to add Leave or Holiday.

Process
1. Go to Schedule > Customize User Duty Roster

2. Click on the user roster 

3. Customise user Shift and Day Type > Choose effective date > Save & Generate

The Customize User Duty Roster allows you to change all listed information below:
Day Type
       - Schedule 

       - Leave

       - Holiday

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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