Integrate ZKTeco hardware to FingerTec Software (TCMS V3 or Ingress)

Friday, July 10, 2020 FingerTec 0 Comments



Introduction
The capacity for two systems to work together without having to be altered, determine the matching of operating systems. It is common to come across compatibility issues due to a difference between the versions and/or different companies make them. 

This article will highlight the compatibility mode of the two brands to resolve some concerns on the integration between the ZKTeco hardware and the FingerTec software.

Process
I. Compatibility Check
To conduct a close inspection of compatibility, check the platform version of the device which the customers are using.
- Any ZKTeco devices that support the following platform versions: ZMM100, ZMM210, ZMM220 & ZLM60, can connect to the FingerTec software (TMCS V3 & Ingress). 
- Devices that support ZEM500/ZEM 800 platform versions might undergo some difficulties in linking the FingerTec software due to the difference between components and product versions such as the camera module or the optical scanner module. 
Note: Please request a screenshot of the platform version and the device model from the end-user to facilitate the checking process and confirm if the end-user needs to buy the software key.  

ZKTeco devices that support the WDMS option can purchase TimeTec AWDMS (license fee applied) license key and the devices can link to the Ingress software (license fee applied) as well.

If a customer wants to connect the ZKTeco devices to the TimeTec TA, we need to conduct a device compatibility check first before we can confirm. The device must support the ADMS feature and push service version 2.0. The customer needs to provide the following information for the check: 
- The terminal model
- The terminal information (e.g. firmware version, push service version

II. Compatible Models
Compatible ZKTeco Models with FingerTec Software



















ZKTeco Models which require to be connected to AWDMS before connecting to Ingress software




Incompatible ZKTeco Models with FingerTec Software





Note: There are two platform versions for these devices.  Request from the end-user a screenshot of the platform version for further checking. 

III. How to integrate ZKTeco models to FingerTec Software (TCMS V3 / Ingress)
If your ZKTeco devices are compatible with FingerTec software, we will provide a serial charger tool via a link generated from our technical team.

Once you received the link, extract it into a folder > fill in an IP address > browser .cfg file > click connect, update and restart. 

When adding the device into the TCMS V3/ Ingress software, select “other” at the device type. 
Note: The TCMS V3/ Ingress product key is provided in the same email. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

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TimeTec TA - Calculate the Distance Between Clocking Locations (Distance Calculator)

Thursday, July 09, 2020 FingerTec 0 Comments



Introduction
How do you usually assess the mileage accuracy when reviewing employees’ travel claims? At times, figures can be so vague and unreliable. TimeTec TA is introducing a new feature to help you make more accurate and reliable staff travelling distance estimation. The Distance Calculator is a feature designated to alleviate the management’s burden of calculating the travel distance for staff claims. By enabling this function, the system will calculate the travel distance based on users’ clocking location data and will ease the complication upon evaluation. Most importantly, this feature is also supported in the TimeTec TA mobile application.

Process (Only TimeTec TA Admin is allowed to edit)
1. Go to DEVICE > Distance Calculator.

2. Select the employee and date range; click on the ‘Retrieve’ button. The system will list down all the clocking locations within the selected period.
Group by Day = Enable this option if you wish to group clocking distance by day. Using this option, the system will NOT calculate the distance for cross days. Refer to the below examples:


An example of Enabled ‘Group by Day’
Day 1:
1 Jan, Location 1
1 Jan, Location 2

•  Distance = Location 1 to Location 2

Day 2:
2 Jan, Location 3
2 Jan, Location 4

•  Distance = Location 3 to Location 4

An example of Disabled ‘Group by Day’
1 Jan, Location 1
1 Jan, Location 2
2 Jan, Location 3
2 Jan, Location 4

•  Distance = Location 1 to Location 2; and 
•  Distance = Location 2 to Location 3; and
•  Distance = Location 3 to Location 4

3. Once all the clocking data and locations are listed, remove any unnecessary clocking locations and click ‘Next’ to continue. (No GPS location information will be provided for FingerTec Terminal Clocking Data or for Mobile Clocking Data with disabled location option).

4. View the distance presented between one clocking location to another. Edit the distance as needed and click Next to save the final result.
Note: Distance provided is only an estimation based on Google Map suggestion. Results may vary depending on the route suggested by Google Map.

5. Print, email or click ‘Done’ to complete the process. All generated results are available in the History tab for future reference.

6. If you click on the print icon, the report of the Distance Calculator will be presented as below:

7. Select the Email icon if you wish to send the report to any user/s.

8. Go to the ‘HISTORY’ tab to view generated distance results in this tab. You can also download the results including the clocking information and distances in the PDF format.

How to view the Distance Calculator Report from the User View (WebSite)
1. Go to APPROVAL > Distance Calculator.

2. Users can view or download your generated distance report in this section.

How to view Distance Calculator Report from User View (TimeTec TA App)
1. Go to Approval > Distance Calculator.

2. Click on the ‘Blue Box’ to view and download the Distance Calculator Report and ‘Red Box’ to send the report to other users.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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How to add TimeTec Leave Information into your Favourite 3rd party iCalendar Application

Thursday, July 09, 2020 FingerTec 0 Comments



Introduction
This feature will help synchronize TimeTec Leave with your favorite iCalendar application. 

Made it easy for you to identify leave dates and when you should and should not be applying for your next leave.

Process
1. At the user’s view homepage, click profile > choose iCalendar setup

2. Click edit to enable the iCalendar

3. Enable the iCalendar

4. After you have turned on the feature, you can start configuring the setup according to your own preferences.

5. After the configuration is completed, click yes.

6. You will need to copy and use it in your favorite 3rd party calendar in order to support the iCalendar feed.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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How to setup BLE-2 on the i-Neighbour Web - Connect with i-Vizit

Thursday, July 09, 2020 FingerTec 0 Comments



Introduction
In the previous article, we have demonstrated the steps to add BLE-2 on the i-Neighbour Web and how you can enable it with the vehicle access pass so that the owner can open the Boom gate (connected with BLE-2) using the i-Neighbour mobile application.

However, this article will present the steps on adding BLE-2 on the i-Neighbour Web and how you can enable it via the i-Vizit application. Once a visitor has successfully registered by the security guard, the boom gate/ barrier gate will be opened automatically.

Process
1. Login to the i-Neighbour admin web portal, select IOT > Smart Barrier > Barrier Gate Setting.

2. To add BLE-2 in the System tab, click the Add button at the top right of the page.

3. Choose the hardware type as TimeTec BLE-2
4. Enter the BLE-2 serial number. The Mac address will be automatically filled in after you have entered the serial number.
5. Choose the Controller name. For example, “Boom Gate IN”. Then, select the access type to control BLE-2 that has been installed in the barrier gate.
6. Select location BLE-2 . For example “Guard House”
7. Enable the “Interlink with check in-out action”
8. Select action as “ Visitor Check in” (If you want to add this BLE-2 for check-in)
9. Select the type as “Main Check-in/out”
(If you only have 1 i-Vizit account, you will also have to select Main check-in/out for barrier gate check-out.)
10. For Guard house, please select your i-Vizit account name.
11. Select the BLE-2 purchased date and click “Submit”
12. Now, you have successfully added the BLE-2. Next, enable it with the i-Vizit account.

13. Login to the i-Vizit apps > Synchronize i-Vizit > Register visitor > When a security guard clicks on “Check IN”, the tablet will send a Bluetooth signal to the BLE-2 to open the Boom Gate / Barrier Gate.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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Differentiating between Suspended User and Expired User in TCMSv3/Ingress software

Wednesday, July 08, 2020 FingerTec 0 Comments



Introduction
In some cases, administrators may need to disable a user either temporarily or permanently from using the TCMSv3 or Ingress. These tips here will provide 2 ways to perform such an action depending on the preferred method and requirements. This has been made easy for admin to understand and differentiate between both of the ways.

Process
1) If you wish to disable a device from accepting verification of a user, you will need to go to the ‘Suspended’ option to confirm if you have enabled such option. Go to the Users tab > Double click on the user > Details > Edit > Check on the ‘Suspended’ option > Save.

By checking this option, the expiry date will be automatically set to the same date as you have suspended the user.

Then, sync or upload the user to your device in order to apply the setting. Under the Users tab > Upload User > Select which device to upload > Select the user > Select data > Upload.

For the attendance sheet and report, the user’s data will only be made available to view until the stated expiry date.

2) If you do not wish to have the user’s data to appear in the attendance sheet and report from a specific date, however, you wish to keep them in your database, you will need to set an expiry date for the users. The expiry date is the last date of the user’s data. This can be shown in the attendance sheet and report.

For example, if you set the expiry date to 6/4/2020, you can only view the data in the attendance sheet and report until 6/4/2020.

Go to Users tab > Double click on the user > Details > Edit > Set an expiry date > Save and then generate the attendance sheet in order to apply the setting.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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Guide for TimeTec TA Mobile Clocking For Multinational Users

Wednesday, June 24, 2020 FingerTec 0 Comments



Introduction
TimeTec TA mobile clocking is a feature for users to perform clocking via the application using their mobile smartphone regardless of the location they are at. There is a default time zone that the TimeTec TA system follows. Therefore, it is important for each user to change to a suitable time zone when your working location is different from the default since you will be performing mobile clocking in a different city in a different country.   

This article will be guiding users to change time zones on individual accounts and admin can also change this setting by batch in TimeTec TA.

Process
A. Change the user time zone individually
1. Login to TimeTec TA (Web) and go to USER tab > click on Manage User.

2. Next, go to USER and click on the “Edit” button.

3. Inside the user’s Edit Information page, you will need to click on “Edit” in order to edit the User Time Zone Information.

4. Click on “Save” to save the changes. The user may use the mobile clocking in a different time zone after changing the zone.

B. Change the user time zone by batch
5. Login to TimeTec TA (Web) and go to USER tab > click on Manage User.

6. Select users who need to change their time zone.

7. Click on “Manage” > Select “Change User Time Zone”

8. Select User time zone UTC

9. Click Save to update the user time zone.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

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