Upgrading TCMS V2 Software v2.1.1 or v2.1.2 to the latest v2.2.027

Thursday, May 14, 2015 FingerTec 4 Comments

1)      Backup your TCMSv2 software database from version v2.1.1 or v2.1.2

2)
     
Un-install that version of TCMSv2 Software at the control panel.

3)      Rename the TCMSv2 folder to TCMSv2 old data 1

a.       C:\Program Files (x86)\FingerTec\TCMSv2  rename the folder to

b.      C:\Program Files (x86)\FingerTec\TCMSv2 old data 1

4)      Install the TCMSv2 software version 2.1.2q. You can download the setup file here.

5)      Activate your terminal and restore the old database into the 2.1.2q version.

6)      Backup the database one more time.

7)      Un-install the TCMSv2 Software version 2.1.2q at the control panel.

8)      Rename the TCMSv2 folder to TCMSv2 old data 2

a.       C:\Program Files (x86)\FingerTec\TCMSv2  rename the folder to

b.      C:\Program Files (x86)\FingerTec\TCMSv2 old data 2

9)      Restart PC.

10)   Install the latest version TCMSv2 software version 2.2.027. You can download the setup file 
         here.


11)   Activate your terminal and restore the old data 2 database into the latest TCMS V2 version.

4 comments:

  1. Hi can i have someone get back to me regarding an urgent matter.
    Thank You,
    718-435-5111 *153

    ReplyDelete
    Replies
    1. Hi Sir,

      Good day to you.

      If you have any inquiries, you can email to us at support@fingertec.com and give us the details of your problem so that we can assist you accordingly.

      Delete
  2. Hi Sir,

    When i preview my reports its not showing preview and when i try to save directly it its blank page only. please help me with my problem?
    thank you.

    ReplyDelete
    Replies
    1. Dear Sir,

      Good day to you,

      Referring to your issue,firstly please make sure that there is transaction data in the Attendance tab. Then, kindly check if the PC is installed with any printer driver. TCMSv2 will require a printer driver in order to generate and preview a report. If you already have a printer driver installed, try to re-install it.

      Other than that, you can also try to change the default printer of your PC to Microsoft XPS Document Writer in your PC's Control Panel. Make sure that you restart the PC after performing the driver installation or when you change the default printer.

      Delete

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