Keeping Track of Your Terminal's Transaction Memory Capacity

Monday, June 04, 2012 FingerTec 10 Comments

All the FingerTec terminals are equipped with a flash memory to store transaction data, fingerprint templates, face templates, etc. The flash memory is a permanent (non-volatile) storage and it can store data even without the power supply. The FingerTec terminals’ memory capacity varies for each model. Time attendance only terminals have far less transaction storage capacity compared to the multimedia models.

When you perform a successful verification, the terminal will store a transaction log into its memory. The transaction will be stored in the terminal until it is downloaded into our TCMSv2 software, or manually deleted. If you do not download or delete the transaction data after a period of time, the memory’s storage will reach its maximum capacity and the terminal will cease to work or function properly. If you are using a USB flash disk to manage the transaction records, click 
here for further instructions. If you are only using the FingerTec terminal for door access purposes and do not need the transaction data, it is recommended that you perform a housekeeping to ensure that the terminals to continue to work in a tip top condition.

You can set a reminder at the terminal before its memory reaches the maximum capacity. If the configured figure is 99, the terminal will alert users when it reaches its last 99 transaction storage. 


For terminals AC100, TA100, AC900, R2, Kadex : Press Menu > Options > Log Opt > Alm SuperLog / Alm Attlog


Alm SuperLog: to instruct the terminal to alert user if the transaction storage of administrator login is less than the configured figure. The default figure is 99.

Alm AttLog: to instruct the terminal to alert user if the transaction storage is less than the configured figure. The default figure is 99.


For terminals AC100C, TA100C, TA200 Plus, Q2i, I-Kiosk 100, R3, and TA500: Press Menu > System > System > Log Alert



For terminals Face ID 2, Face ID 3: Press Menu > System > Log Setting > Log Alert

For terminal I-kiosk 100 Plus: Press Menu > System 
> Param Setup > Log Alert


Log Alert: To instruct the terminal to alert user if the transaction storage is less than the configured figure. The default figure is 99.

10 comments:

  1. This comment has been removed by the author.

    ReplyDelete
  2. I've an urgent problem when deleting a user from the FingerTec terminal...the message content as following :
    "Aim Super Log
    Free 0PLOG 91"

    It preventing me deleting users...
    FingerTec T300
    Thanks in advance

    ReplyDelete
  3. i have deleted log by error from ta200+ terminal can iget back the log

    ReplyDelete
  4. We already reply to you through e-mail. Kindly check your e-mail

    ReplyDelete
  5. I want to delete attendance transacton history(housekeeping).I have tried the steps:menu,system,options,del att but all steps show except when i come to options it does not show del attlog

    ReplyDelete
    Replies
    1. To delete all attendance log, Press MENU → Option → System → Advance Option → Delete Att log.

      In case you not found "Advance Option" Selection .Please log in the MENU as SUPERVISOR, because only SUPERVISOR have authority to delete all attendance log.

      Delete
  6. selamat sore mesin saya AC900 ketika saya hapus user muncul
    "Alm Super Log
    Free 0PLOG 10"
    dan saya hapus user lagi berkurang lagi OPLOG
    yg saya tanyakan apa yg terjadi jika Free OPLOG 0 ?
    apa bisa di disable log ini ?

    terima kasih sebelumnya

    ReplyDelete
    Replies
    1. Hi Feri Feryadi,

      For your information, Alm Superlog is an alert to show you that the data is reaching its full capacity. Hence, please download all the attendance log and user data from the device, then clear all data inside the device. Once finished you need to upload users again to the device to fix the error message. Regards.

      Delete
  7. how to download all the attendance log and user data from the device and then upload again to device ? manual?

    ReplyDelete
    Replies
    1. Hi Feri Feryadi,


      For your information, if you want to download the user and upload it back to the device, firstly you can download all the user info from the device to the software (TCMSv2,TCMSv3 or Ingress). After that, you just need to select which terminal that you want to upload the user data and you can upload it back directly from the software to the device.

      For the clocking data, normally it will be stored to the software and you can preview and manage it from the softwar

      Delete

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