How To Invite Your Community Into i-Neighbour App and Activate An Account

Friday, May 17, 2019 TimeTec 32 Comments

In i-Neighbour App, a unit owner is a master owner who can invite his family members or tenants as residents in a neighborhood. For example, a unit owner can invite those who stay in his same unit to use i-Neighbour Apps such as his wife and other family members. Additionally, the owner also can add a master tenant (first tenant) and a few other tenants (if he/she rents the house to several people)

This document explains the procedures for owners to invite members into the i-Neighbour App so everybody in the community can be gathered into one system. In other words, owners need to use the App to mark the status of their units, whether occupied, leased or vacant.

Steps and Procedures
Launch i-Neighbour App. The following are the links to download the i-Neighbour App:
a ) i-Neighbour in Google Play
b) i-Neighbour in iOS

2. Tap on the profile picture.

3. Tap on ‘My Unit’.

4. At Occupancy Status, you need to select the unit’s occupancy status: 
a) Owner - Unit Owner who is living in the unit.
b) Rental - Tenant who is living in the unit.
c) Vacant - Unit Owner who is not living in the unit and the unit is not rented out.

5. Tap on the blue icon at the top right of the screen to proceed.

6. Fill in the Name and Relationship (family members, rental or vacant).

These are the selection views from each of the ‘Relationship’ chosen.

a) Family Members

b) Rental

c) Vacant

Note: Once you updated the Occupancy Status as Vacant, all the resident's information will be removed from your unit. This action is non-reversible. Tap ‘Continue’ to proceed or tap on ‘Cancel’ to cancel the action.

7. Tap on the Submit button to proceed.

8. Tap ‘Share Link’ to send the i-Neighbour registration link to your family members. You can choose any social media apps appeared on your mobile screen.

9. The following screenshot is the example on how to send the link to the family members via WhatsApp mobile application.

10. Once the link has been sent, the family member is pending for account activation.

How to activate the i-Neighbour account after receiving an invitation from a unit owner.

1. Tap on the link in the red box to start activating the account.

2. Enter a valid email address for you to use it in the i-Neighbour’s account and tap on Next.

3. Fill in the information and create a password. Then, tap on Submit.
Note: Password must contain a minimum of 8 alphanumeric and has at least one capital letter. E.g.: Abc123456

4. A successful message will be prompted with the QR code appeared at the bottom of the screen for the user to use it to download the i-Neighbour App.

5. Launch the i-Neighbour App and tap on ‘Login’.

6. Enter the same email address and password that you have registered earlier. Then, tap ‘Login’.

7. Your family members/tenant can start using the i-Neighbour App.

We have prepared a video guide on how to add family members/tenants and how to activate an account in i-Neighbor App. Please follow the links below:

1. How to invite owner/rental

2. How to activate an account

If you are still having problems after completing all of the steps stated above, please contact us via

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.


  1. Replies
    1. Dear Vuong Tuan Khanh,

      Good day to you.

      Yes, i-Neighbour mobile application supported for Android and IOS.

      If you have further inquiry, you can drop email to

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