Steps To Setup Ingress Server And Ingress Client

Wednesday, December 04, 2013 FingerTec 11 Comments

This tutorial will guide users on setting up the Ingress server program on a server computer, while at the same time installing the Ingress client on multiple computers to be linked back to the server for data management. Read more for the step-by-step guide. 

Before proceeding with the installation, please download the latest version of the Ingress server and Ingress client at the link here as shown in the picture below:

Step 1

Firstly, run the FingerTec Ingress c2.1.4 installer on the server PC. For the complete steps for installing on the server, you may refer to the below guide at page 7-14:

Step 2

After completing the server installation, you will be required to allow port 3306 on your server's Firewall settings. Below are the steps involved:

a) Go to Control Panel and select Windows Firewall.

b) Select Advance settings from the left menu.

c) Click on Inbound Rules, followed by New Rule. 

d) Select Port and press Next. Select TCP, insert 3306 at Specific local ports and press Next again.

e) Select Allow the connection and press Next, followed by ticking on Domain, Private and Public

f) Finally, insert a name for this set of firewall rules as Ingress Server 3306 and press Next

g) Repeat steps d to f with Outbound Rules instead of Inbound Rules to complete the step.

Step 3

After completing Step 2, you can now check the server IP address and start the installation process on the remote PC. Below are the steps to check the IP address:

a) First, press the Start button and type in cmd.

b) Key in ipconfig and you will be able to see your network IP. Please note your server IP for further usages.

Step 4

Finally, install the Ingress client on each remote PC.

a) Download the Ingress client installation file at the link here.

b) The installation steps are the same as when installing the Ingress server. After the installation, the below window will pop up when switching on Ingress. Key in the Server IP that you had previously checked. 

c) Click Test connection to make sure the system shows Connected to server. Press Save to store the settings. 

d) Voila! You will now be able to continue using the software as usual.


  1. This is a great article and very informative. Setting up servers can be tough but it is a very important process. Most companies have complex servers due to the amount of technology being used. Also, most of their tech devices such as computers are properly stored in a safe place. I think Server Racks are a great option for this type of security.

  2. hi Fingertec support team, have some suggestion if it were possible for the option of locking the door to be also included in the monitoring window i.e you can be able to LOCK the door remotely from the ingress software just as you are able to open and close the door. second automatic time synchronization of the ingressus

    1. Hi Sir,

      Thanks for your concern and suggestion. We will discuss this matter with our programmer and R&D team. For any info we will inform and update our client and customer through our monthly newsletter at

  3. hi Fingertec support team, i am did every thing in this article and every thing working fine except ingress client i can login to client without any problem but i cant find any data, or attendence data, and when i create report sheet it is gave me a message (no record found) i did every thing as you mention, but there is no data..
    how i can solve the problem..

    1. Hi Ahmad Shouk,
      Referring to your problem, please make sure you have create the clocking schedule and assign the group duty roster for dedicated user. Then please download the transaction from the terminal before you generate the Attendance record to view the report.

      In case the problem still not resolve, please contact your local reseller for further assistance or email to them and cc to us at Thanks.

  4. I cant connect to my ingress server from another computer internally. When i enter the server IP address and and port number, When i click on Test is writes CONNECTED TO SERVER but when click on save, it says PLEASE CHECK YOUR INGRESS SERVER CONNECTION DETAILS. Someone please help me. i have done my port forward for port 3000

    1. Dear Sir,

      Good day to you.

      Regarding on your problem to save the Ingress client server IP settings, You can refer below article:

      Additional for steps C2 - Please tick "Add firewall exception for this port"

  5. Hi,

    I want to display designation column in the attendance report How?

    actually i am exporting attendance details from attendance sheet itself but while generating in the template itself designation field not there.How to add designation field in order to get in the attendance report while exporting .can you pls suggest

    1. Hi Sir,

      Good day to you,

      May I know do you mean that you want to view designation option [User tab - refer] in the exporting details?. If yes, you will not be able to view the designation option in the export attendance sheet, for your information the template field for export details is fixed, you can only selected option listed in the template configuration [refer].

  6. Dear sir
    Can Help me cause i forget my password MYSQL SERVER INGRESS

    1. Hi Sir,

      Good day to you.

      Sorry to inform that we cannot retrieve your MySQL server database because we only can help you to retrieve the password if you forgot the password to enter our Ingress software. For the MySQL database, we don't have any steps to help you reset it.

      Thanks and best regards,
      Tengku Sulaiman


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