How To Turn On Resident Approval Rules For Management Via i-Neighbor Web

Friday, June 21, 2019 FingerTec 1 Comments



Introduction
In the previous post of i-Neighbour App, we have highlighted how an owner can invite his family members or tenants into their neighbourhood via a mobile app. This document explains the procedures for the management to approve the owner invitation to his family members or tenants as residents in a neighbourhood via i-Neighbour Web Application. These procedures prevent the resident from inviting an unwanted or uninvited person. A resident needs approval from the management before they can send an invitation link to the invitees. Below are some of the steps that you can take to enable the Resident Approval Rules.

Here are some steps:

Go to Neighborhood> Manage Unit.

Choose Resident Listing tab and click on the setting button on the right screen.

Click 'Enable' to turn on the Resident Approval Rules.

A successful message will be prompted.

From the owner screen, the following message will be displayed once the owner submits the
Add Resident procedure. Click OK to proceed.
Note: Owner has to contact the management office for further action.

Click the Approval button to view the list of the submissions.


Select Unit No. and choose whether to approve or reject the submission.


Once the management has approved the submission, a successful message will be prompted.


The submission status will be changed to "Pending Activation".

The owner then can share the link to his invitees and ready for account activation.

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

1 comment:

  1. I don't know why but after I have completed the above settings, I have to restart the program to see the Adjustments.

    ReplyDelete

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