How to Update User Information in TimeTec TA App



Introduction
User information is an essential requirement for registering employees during the onboarding process and even for future company reference use. More particularly when it comes to determining users’ privileges as an employee in the company. This includes preferences, personal identifiable information such as name, mailing address, email, etc..

By default, only Admins are allowed to edit user's information in TimeTec solutions. However, there is an option available in TimeTec Profile settings that allow users to edit their personal information in the TimeTec App which makes it more convenient to make relevant updates anytime and anywhere.  

Process (To be done by Owner/Admin of TimeTec Profile)
1. Login to the TimeTec web page and go to TimeTec Profile Module.


2. Go to COMPANY > System Settings


3. At the Profile Management setting, click the ‘Pencil’ icon to edit.


4. Turn on the ‘USER EDIT PROFILE’ and click the ‘Tick’ button to save.


5.At the ‘PROFILE FIELD’ page, click the ‘Pencil’ icon to manage the Data Field tab.



6. Set privileges for selected users to allow them to edit their user information. Please ensure that you have selected ‘User View’ before proceeding.
*Note: Customize and organize your Profile Field by adding or removing the data field(s). 
elect and transfer the customized data field(s) created into the current profile field. Arrange the Sequence of each field accordingly


7. For the rest of the Profile Fields, you may also amend to Enable/Disable the Field section. Choose the fields you need and determine whether the fields are compulsory.


8. Once all the customization has been completed, click on the ‘Tick’ button to save.


Update User information in the TimeTec TA App (User Module)
1. Click on your profile name.


2. Click on the profile details icon (on the Red Box).

3. Fill in your TimeTec TA account password to view your full profile. Press ‘Yes’ to proceed.


4. Click the ‘Camera’ icon to upload/update your profile picture and the ‘Pencil’ icon to edit your details.

5. To give an example, click on the ‘Pencil’ icon on ‘PERSONAL INFORMATION’. It will display the personal information that has been set in your privileges to allow you to edit your user information. Press the ‘Tick’ icon to save the edited information. 


6. Once you have saved the edited information, you can trace it easily from your Profile.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

How To Create A New Profile Field And Add In TimeTec Patrol




Introduction
Information required by each company may vary based on the prerequisites. The existing layout by default may not have provided fields for all specific information that are deemed essential to a particular organization. Speaking of which, TimeTec Patrol now allows users to add, amend and organize information in the default layout without having the need to create a new layout at all. 

Process
1.On the homepage, click company > choose profile field


2.Click manage data field


3.At customize data field, click add


4.At the new pop up page, you can customize your own profile field. Here you can select some of the options the system suggests and customize according to your preference. 
In the data type column, there will be various options for you to choose on filling in the profile field. Each of these options will help you set up the layout.


5.After the configuration is completed, click save to continue


 6.Click profile field

 

7.Click edit (pencil icon)


8.At this page, add and organize and arrange the profile field by dragging the profile field to the right corner. Select the type of view you wish to customize (e.g. admin view or user view)


9.To add a new profile field in the layout which you have created earlier, click and drag the created profile field to the left corner. The system will automate the created profile fields into the default layout.





10.Once it is completed, you can rearrange the profile fields at the default layout. Then, click save at the bottom of the page.


11.You can check the created profile field, click user > choose manage user


12.Choose the staff/user and click edit (pencil icon)


13.The created profile field is now shown on the user profile.

 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


How to Setup Leave Approval In TimeTec Leave



Introduction
The system offers 3 Approval Methods and the settings of each method can be customized for each user at Manage User > Settings > Approval Method. The settings will determine which personnel are to be notified and have been authorized for conducting users’ leave approval.
More than 1 approver can be activated based on the chosen method. Refer to the table below as a guideline in performing the 3 different methods.
 
Individual
1.Go to TimeTec Leave > User > Manage User

2.Click on the user leave setting gear icon

  
3.Go to the “Approval” tab module

 
Any admin
1.This approval method will allow ANY of the system admin to be labelled as the Approver for a particular employee. However, only ONE admin is required to respond to the employee’s leave application
 

 
Immediate Supervisor (compulsory to construct a hierarchy chart)
1.This approval method will allow selected immediate supervisors to be assigned as an Approver for a particular employee. You can select multiple supervisors but ALL selected supervisors must respond to the employee's leave application in order to complete the approval process.
 

 
Specific Sequences
1.This approval method allows you to set the approvers for a particular employee and its approval sequence. Please note that the approval process will follow the prefixed sequence whereby the second approver cannot administer the approval until the first approver has administered his/her approval for the employee's leave application.

 
Any [x] Approver
1.This approval method allows you to select multiple approvers for the user's application. Note that [x] number of approvers are required for the approval.

  
Batch Approval Method
1.Go to TimeTec Leave > User > Manage User

  
2.Select the users that you want to change their leave approval method > Click on Batch Update > Change Approval Method


Report
1.The user’s approval method report provides a clear record of all the changes made to the Approval method and all new assigned approver(s) of a user. 
Go to Report > User Approval Method Report



2.Choose users and click on “Generate” to generate User Leave Approval Report

 
Sample report


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


How to Inter-link i-Comm with Door Access (BLE-2) in TimeTec VMS



Introduction
When a visitor arrives at a company’s lobby, he/she can use the i-Comm tablet  to video call the host. Pre-registered visitors can directly scan their QR code for immediate access. The host will receive video calls via the TimeTec VMS App installed in his/her smartphone. Simultaneously, the host can view the video stream captured directly by the tablet’s front camera to approve the visitors’ access. Upon confirmation, the tablet (i-Comm) will send a command to the designated BLE-2 to trigger the door unlocking function. In the case of an accident that the door did not open, visitors can also touch the screen to request for a retry within 30 seconds.



Process
1. Ensure the i-Comm tablet is added to the TimeTec VMS account. For confirmation, please access the TimeTec VMS using an admin account, go to Settings > Kiosk. 


2. Go to Manage IOT > Access Point. Click on the Add button to add Access Point and insert the BLE-2 Serial number. You may retrieve the Serial Number at the back cover of the BLE-2. Then, enable the Interlink function and select i-Comm.


3. On the Interlink Action drop-down selection, select 1st Check-In for Entry Door. You may repeat the same process as stated above to connect another i-Comm tablet for Exit Door that is installed for the Check-Out process. Select 1st Check-Out on the Interlink Action.


4. Select which i-Comm account should be connected for each particular Access Point and click Save.


5. After setting up the Access Point(s), click on the User Icon to input the Access Right for specific Access Points. This indicates that only selected visitors will be granted access to the particular access points of the companies/departments.


6. Select which particular staff have the authority to invite visitors to access the selected Access Point. Click Apply to save.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.