Pairing AC900 with R2c


Effective immediately, AC900 devices can now be paired with R2c readers. However, this is only possible for AC900 devices with a core board that is version FEM565. When purchasing a brand new AC900 terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader.

If you are already using a AC900 device at your place, please check the core board's version  (either FEM500 or FEM565) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool (Click HERE to download).

To Enable AC900 to pair with R2c, Press Menu > Option > Access Option > 485 Reader Fun. > Y or N > Set to Y > Save > Restart both the AC900 and R2c.

For your reference, below is an installation diagram for the AC900 and R2c devices with the new AdapTec Plus.


Ingress Remote connection


If you have installed the Ingress server at the Headquarters (HQ) but would like to allow the remote connection from a Branch by using the Ingress client for viewing purposes, you must  need to add port number 3000 and 3306 in Windows Firewall at the HQ office. Read more to see the step-by-step guide to add the port numbers. 

Using FTDP with Oracle Database

The Oracle database server records all user information and transactions. The high storage capabilities of the server eliminates the need for a conventional filing system, providing a better and paperless working environment. It is possible to install FTDP to work with Oracle so that 3rd party software plug-ins can access the transaction data with ease. Read more to see the step-by-step guide to install FTDP with Oracle Database. 

Download FTDP here



AdapTec Plus and AdapTec-X, What’s Your Preference?

Convenience VS High-Level Security 

AdapTec Plus and AdapTec X are designed to support two installation modes; one provides utmost convenience to users and another provides high-level security but slightly compromised in terms of user experience. 

Selection of the modes is available by applying different wiring arrangements during installation. 

Under Convenient Mode, AdapTec unlocks doors immediately after receiving feedback from FingerTec devices. All FingerTec models support this feature. 

For installations using Secure Mode, there will be a 1 second delay during the unlocking of the door after verification is completed at FingerTec devices. This delay is caused by the 26-bit Wiegand transmission of encrypted data from the devices to AdapTec. 

This Secure Mode is an optional security feature provided by AdapTec for users who prefer higher level of security over user convenience. It is important to note here that the Secure Mode only delays the response of AdapTec by 1 second and it doesn’t really affect the overall user experience. Nonetheless, for users who refuse to tolerate a slight delay, Convenient Mode is highly recommended. 

Wiring Diagram for Convenient Mode Installation 



Wiring Diagram for Secure Mode Installation 


Please refer to the installer manual of AdapTec Plus and AdapTec X for more details.

Keylock 7700 – Interchange of Double and Single Latch


When interchanging Keylock 7700 between double and single latches, these are the items that you must first have:

Models
Keylock 7700 D (double latch)
Keylock 7700 S (single latch)
Latch front panel


Not applicable
Door frame panel






Keyhole blocker







The next vital item is the back plate for the front panel. Keylock 7700D and 7700S both uses different back plates due to their different latches.


Voila! Simply interchange between these parts and you're ready to go.

Diagnosis Steps to Resolve Data Loss/Do Not Appear in TimeTec


TimeTec Web is a powerful web-based solution for automated time and attendance to suit most businesses, regardless of their size. However, much like other powerful applications, some of the settings may seem complicated and cause future issues if they are not configured properly. This can sometimes result in the data not appearing in the Attendance Sheet. Click more to see how to resolve this issue.