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Connecting Face ID 4 Using USB/Client Connection in TCMS V2


At the moment, the Windows OS does not recognize the Face ID 4 device when you connect it to the computer using USB/Client connection.


You will need to install the USB driver manually if you wish to connect the Face ID 4 device to the computer using USB/Client connection.

1-    Download either USB Client x86 (for Windows 32-bit platform) or USB Client x64 (for Windows 64-bit platform) for installation.

2-    To install the USB client driver:
i-              Right click at the .exe file and select Run as administrator.



ii-            Click Next.


iii-          Click Install.


iv-            Click OK and Finish.



3-    Plug in the USB client to the PC and it will install the device driver automatically.


4-    Right-click at Computer and select Manage.


5-    The Face ID 4 device is now detected under Portable Devices in Device Manager


6-    Finally, perform the terminal activation in the TCMS V2 software.


Initiated and written by: Ery

Installing The TA300 Driver


The TA300 device can be described as the definition of “mobility”, as it is not only wireless in nature, it is also portable. It is simple to use as it requires no installation, no power supply, and no cables of any sort. Communication with this device is done purely through the simple use of a USB connector. Normally the computer will detect the TA300 device once it is plugged in with the USB cable. If the computer does not detect the TA300 device automatically, then you will have to install the TA300 driver manually.
The first thing you need to do is unplug the USB cable of the TA300 device from the computer. Then install the USB client driver. Please refer to the instructions below to install the USB client driver.

1-     Download either USB Client x86 (for Windows 32-bit platform) or USB Client x64 (for Windows 64-bit platform) for installation.

2-     To install the USB client driver:
i-               Right click at the .exe file and select Run as administrator.



ii-              Click Next.


iii-            Click Install.


iv-             Click OK and Finish.



3-     Plug in the USB client to the PC and it will install the device driver automatically.


4-     Right-click on Computer and select Manage.


5-     The TA300 device will be detected under Portable Devices in Device Manager


6-    Finally, perform the terminal activation in the TCMS V2 software. 


Initiated and written by: Zul