Prevent Duplicate Password During Enrollment Process (Ingressus Controller / k-Kadex)
Ingressus controller is a device that is developed to be paired with a slave device, such as k-Kadex. To ensure that the Ingressus Controller is always functioning properly with k-Kadex, we’ve prepared this article to explain how to configure the Ingressus controller when utilizing the password verification option. This is because the Ingressus controller cannot verify the user’s password if there are duplicate passwords (2 or more users using the same password). Note that by installing the latest Ingress Software installer, the system now has the option to check for any duplicate password before uploading all the users enrolled into the Ingressus Controller.
1. Double check your Ingress Software version (Click Ingress Icon (Top left Corner) > About Us)
If the system is below Version V188.8.131.52, you will need to download the installer from the links provided below:
Ingress Server MYSQL V184.108.40.206: https://s3.amazonaws.com/files.fingertec.com/Software+Releases/Ingress/2018/Ingress+V220.127.116.11+2018-05-30/Ingress+Server(MySQL).zip
Ingress Client MYSQL V18.104.22.168:
2. After adding Ingressus controller into the Ingress Software, click the “Doors” tab and select Verify Mode as “Card or Pin Plus Password”
3. For New Ingress Software Installation - Before enrolling the users into Ingress Software, please enable “Disallow” duplicate password value for users.
4. After enabling this option, whenever another users fill in the same password, the system will display a duplicate password detected message to inform the users.
Additionally, before uploading all the existing users from the Ingress Software into the Ingressus controller, please also turn ON “ Disallow duplicate password value for users “, in order for the system to check if have any user has a duplicate password.
Below is a screenshot that display the existing users with a duplicate password after enabling the “Disallow duplicate password value for users” option.
If there are users using the same password, Admin will then need to click the “Reset Password” button to reset/delete the affected users password. Afterwards, the Admin will be required to assign/enroll a new password for the users, and upload it into the existing devices and Ingressus controller.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at firstname.lastname@example.org, we will update it as soon as possible.