How To Fix Crash During Migration of Data from TCMS V2 to TCMS V3/Ingress

Friday, April 27, 2018 FingerTec 13 Comments


INTRODUCTION -
Lately, we have been receiving feedback from some TCMS V3/Ingress Software users, whereby their PCs suddenly crash during the migration process and inadvertently cause the data to not be fully migrated from TCMS V2 database into TCMS V3/Ingress Software.

Example: From the below picture, you can see that the loading bar is still not complete and is prompting the error/crash message.
 

Therefore, we prepared a guide for users to be able to solve the Software Crash when migrating data from TCMS V2 database into TCMS V3/Ingress. Please follow the quick steps below:

PROCESS -
1. Click HERE to Download “Microsoft OLE DB Provider for Visual FoxPro 9.0 “.


2. Choose the download – please select both files to download.


3. Please run the msi files and restart the PC.


4. Migrate the database again. You can see “Zip file imported successfully” message after the Migration Process is done.


5. Once everything is completed, press the “Close” button and activate your device in TCMS V3/Ingress Software.

13 comments:

  1. TCMSv3.exe caused UNKNOWN_ERROR in module "C:\Windows\System32\KERNELBASE.dll" at 0023:7572AAF2, RaiseException()+98 byte(s)

    ReplyDelete
    Replies
    1. Dear Sir / Ma'am,

      Good day to you,

      Referring to your issue, please inform us when did the error occur? What's your TCMSv3 version? Go to V3 icon on top left > About Us.

      Please send email to support@fingertec.com should you require further clarification on above issue as our team can assist you further.

      Thanks & Best Regards,
      Nursyafawani Kasram binti Mohd Hisham

      Delete
  2. Hello,

    I am getting the same error message while exporting the attendance schedule.
    Please help.

    ReplyDelete
    Replies
    1. Dear Sir / Ma'am,

      Good day to you,

      Referring to your issue, please install Microsoft .Net Framework 4.7.2 from the link below. Then try to export the attendance again and see whether the problem persists or not.

      http://go.microsoft.com/fwlink/?linkid=863265

      Please send email to support@fingertec.com should you require further clarification on above issue as our team can assist you further.

      Thanks & Best Regards.

      Delete
  3. Even after installing the .Net Framework, TCMS V3 crashes.
    I have sent email to support, yet to receive a reply.

    ReplyDelete
    Replies
    1. Hello Sir,

      Please acknowledge that the reply has been sent to your mailbox. You may get back to us via email for further inquiries on above matter.

      Delete
  4. I have this error/crash message when i'm exporting the attendance sheet what should i do
    ps: i work with ingress

    ReplyDelete
    Replies
    1. Hello Sir,

      Good day. May I know what is your Ingress Software version and you are using Ingress MySQL or Ingress MDB? Please also advice your windows operating system version that you are using. For the initial steps, you may try to download and install Microsoft .Net Framework 4.6.2 and then restart your PC once. After that, try to export the attendance sheet once again.

      Delete
  5. I work with ingress mysql and I had already intall framework 4.6.2 but it still have the error

    ReplyDelete
    Replies
    1. May I know your Ingress Software version and your windows operating system version?

      Delete
  6. Ingress v3.2.2.21 win7 32 bits RAM : 4

    ReplyDelete
  7. Good guide....the migration fail due to this steps required before proceed

    ReplyDelete
    Replies
    1. Hello Sir,

      Please follow the steps above in order to do migration successfully.

      If issue persists, please do not hesitate to contact support team at support@fingertec.com for further assistance.

      Delete

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