How To Fix Crash During Migration of Data from TCMS V2 to TCMS V3/Ingress

Friday, April 27, 2018 TimeTec 22 Comments


INTRODUCTION -
Lately, we have been receiving feedback from some TCMS V3/Ingress Software users, whereby their PCs suddenly crash during the migration process and inadvertently cause the data to not be fully migrated from TCMS V2 database into TCMS V3/Ingress Software.

Example: From the below picture, you can see that the loading bar is still not complete and is prompting the error/crash message.
 

Therefore, we prepared a guide for users to be able to solve the Software Crash when migrating data from TCMS V2 database into TCMS V3/Ingress. Please follow the quick steps below:

PROCESS -
1. Click HERE to Download “Microsoft OLE DB Provider for Visual FoxPro 9.0 “.


2. Choose the download – please select both files to download.


3. Please run the msi files and restart the PC.


4. Migrate the database again. You can see “Zip file imported successfully” message after the Migration Process is done.


5. Once everything is completed, press the “Close” button and activate your device in TCMS V3/Ingress Software.

22 comments:

  1. fingertec TCMSv320 August 2019 at 16:55

    TCMSv3.exe caused UNKNOWN_ERROR in module "C:\Windows\System32\KERNELBASE.dll" at 0023:7572AAF2, RaiseException()+98 byte(s)

    ReplyDelete
    Replies
    1. Syafa20 August 2019 at 17:32

      Dear Sir / Ma'am,

      Good day to you,

      Referring to your issue, please inform us when did the error occur? What's your TCMSv3 version? Go to V3 icon on top left > About Us.

      Please send email to support@fingertec.com should you require further clarification on above issue as our team can assist you further.

      Thanks & Best Regards,
      Nursyafawani Kasram binti Mohd Hisham

      Delete
  2. Rukshar Khan3 September 2019 at 05:52

    Hello,

    I am getting the same error message while exporting the attendance schedule.
    Please help.

    ReplyDelete
    Replies
    1. Syafa3 September 2019 at 06:04

      Dear Sir / Ma'am,

      Good day to you,

      Referring to your issue, please install Microsoft .Net Framework 4.7.2 from the link below. Then try to export the attendance again and see whether the problem persists or not.

      http://go.microsoft.com/fwlink/?linkid=863265

      Please send email to support@fingertec.com should you require further clarification on above issue as our team can assist you further.

      Thanks & Best Regards.

      Delete
  3. Rukshar Khan3 September 2019 at 07:06

    Even after installing the .Net Framework, TCMS V3 crashes.
    I have sent email to support, yet to receive a reply.

    ReplyDelete
    Replies
    1. Athirah3 September 2019 at 07:28

      Hello Sir,

      Please acknowledge that the reply has been sent to your mailbox. You may get back to us via email for further inquiries on above matter.

      Delete
  4. Anonymous10 October 2019 at 18:44

    I have this error/crash message when i'm exporting the attendance sheet what should i do
    ps: i work with ingress

    ReplyDelete
    Replies
    1. Akmal10 October 2019 at 19:09

      Hello Sir,

      Good day. May I know what is your Ingress Software version and you are using Ingress MySQL or Ingress MDB? Please also advice your windows operating system version that you are using. For the initial steps, you may try to download and install Microsoft .Net Framework 4.6.2 and then restart your PC once. After that, try to export the attendance sheet once again.

      Delete
  5. Anonymous10 October 2019 at 19:24

    I work with ingress mysql and I had already intall framework 4.6.2 but it still have the error

    ReplyDelete
    Replies
    1. Akmal10 October 2019 at 20:26

      May I know your Ingress Software version and your windows operating system version?

      Delete
  6. Anonymous10 October 2019 at 20:50

    Ingress v3.2.2.21 win7 32 bits RAM : 4

    ReplyDelete
  7. DSK202011 March 2020 at 17:23

    Good guide....the migration fail due to this steps required before proceed

    ReplyDelete
    Replies
    1. Athirah11 March 2020 at 17:34

      Hello Sir,

      Please follow the steps above in order to do migration successfully.

      If issue persists, please do not hesitate to contact support team at support@fingertec.com for further assistance.

      Delete
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