Ingress: Reboot Terminals After Making Changes to Device & Door Settings

Monday, July 29, 2013 FingerTec 2 Comments

Some users has gone through scenarios whereby the changes that they have made in Ingress are not updated into the relevant terminals. This is because the terminals need to be rebooted when a user performs any changes to the settings. Even though the Ingress software will prompt users to sync the software each time changes are made via a small pop-up window on the bottom left corner of the screen (Click to sync all device info window as seen in the picture below), users still need to reboot the terminals for the settings to be properly reflected.

The reason why the update did not take effect immediately is because the terminal will only recognize the original settings while the new settings has not been reflected into the terminals. Thus, the terminals need to be rebooted in order for the settings to take effect. This can be done in three ways:

  1. Turn the terminals' power off and back on, 
  2. Press the reset button at the terminal, 
  3. Reboot remotely via Ingress by clicking on Devices > Select the devices involved > Other > Reboot Device. Voila!

Interested in giving Ingress a try? Request for your FREE trial version here.

Initiated by LimSF, finalized by Afiq


  1. my ingressus2 always showing doors offline, but the doors function normal... anything wrong....

  2. Hello Sir,

    Good day.
    You will need to enable the door sensor to either NO or NC.
    Go to Doors Tab > Double click on the door > Select Details Tab > Door Sensor Type.
    Please let us know if it works.


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