All About Etcom

Friday, December 30, 2011 FingerTec 12 Comments

What is the etcom file? All data downloaded from the terminal into the TCMSv2 software is stored in the terminal data audit list and the etcom file.
When the data is downloaded from the terminal, the data will go into the etcom file. Once the data is downloaded into the etcom file, the TCMSv2 software will then calculate the amount of data inside the etcom file to match the amount of data inside the terminal. If it tallies, the terminal will clear all the data inside the terminal. If the data does not tally, the software will prompt an error for the customer to check the terminal.  

The downloaded data will then be stored in the Terminal Data List of the TCMSv2 software. Using the downloaded data, users can then configure the Attendance sheet and view or print the Reports.





The etcom file is located at c:\Program Files\FingerTec Worldwide\TCMSv2\etcom. After you have located the file, you will need to open the file with Notepad.





Let’s take a look inside the file. There are so many transactions in the file. How do we read the transactions? You may breakdown the code as below:


000010407120916580000000011022ß…





  • TTTTT - Terminal ID is 010
  • DDMMYY - Date is 04/07/12
  • hhmmss - Time is 09:16:58
  • UUUUUUUUU - user ID is 000000001
  • The 25th digit “1” is for In and “0” is for out.
  • AA - work code is 02
  • The 28th digit is verify type, “0” is for password, “1” is for fingerprint.  



The etcom file will also display the data downloaded date and time. Besides that, it will also display the total amount of log transaction downloaded.

Etcom Errors

If you encountered this error, it means your fptaudit.dbf file is corrupted. To solve this error it will involve deleting the fptaudit.dbf file and all the data in the terminal data audit list will be gone. To download the data to the TCMSv2 software, please follow the steps below:
  1. Go to C:\\ Program Files > FingerTec Worldwide > TCMSv2 > etcom and copy the _etcom file.
  2. Then paste the _etcom file into the remote folder inside the TCMSv2 folder.
  3. Start up the TCMSv2 software, go to Attendance and click Download.
  4. The system will download the raw clocking data from the _etcom file.
  5. After the process is completed, the system will delete the file that you paste in the remote folder.



If you accidentally restored the previous backup database and the database has been replaced with the old data:
  1. Go to C:\\ Program Files > FingerTec Worldwide > TCMSv2 > etcom and copy the _etcom file.
  2. Then paste the _etcom file into the remote folder inside the TCMSv2 folder.
  3. Start up the TCMSv2 software, go to Attendance and click Download.
  4. The system will download the raw clocking data from the _etcom file.
  5. After the process is completed, the system will delete the file that you paste in the remote folder.



If you accidentally downloaded the transaction data into another computer, you will need to merge the data into the TCMSv2 software.
  1. At the wrongly downloaded data computer, Go to C:\\ Program Files > FingerTec Worldwide > TCMSv2 > etcom and copy the _etcom file and store it to a USB pendrive.
  2. Transfer the _etcom file into the remote folder inside the TCMSv2 folder computer that you want to merge with.
  3. Start up the TCMSv2 software, go to Attendance and click Download.
  4. The system will download the raw clocking data from the _etcom file.
  5. After the process is completed, the system will delete the file that you paste in the remote folder. 

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A New Wall Plate for an Improved R2 Installation

Friday, December 30, 2011 FingerTec 0 Comments

Apart from the solid system specifications and smooth system implementation, neat installation of biometrics terminal is one aspect that FingerTec resellers/installers should pay attention to.  Generally, customers expect neat installations of FingerTec system at their offices and it is the job of FingerTec partners to deliver the expectation to the customers.

Based on feedback received from various installers, FingerTec is pleased to introduce a new wall plate for an improved R2 installation. Previously, installations of R2 would require hacking of walls to hide wires and cables; a necessary task but not easy. Therefore, to ease the installation, FingerTec is going to provide an additional wall plate at 10mm thickness with every purchase of R2 in the future. 

This new wall plate provides sufficient room for installers to hide the wires and LAN cables, without the need to cut through walls or hack them and it comes with 4 ready-to-break ports on all of its four sides. By having the wall plate, installation of R2 would not only become simpler, it would also look better for the customers.

To use the wall plate, press the readily available ports to make a hole allowing wires and cables to pass through to be joined with the wall casing.

Mount the wall plate onto a wall and tighten all the screws.

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Wi-Fi & LAN Connection Conflict

Thursday, December 01, 2011 FingerTec 4 Comments

Wi-Fi, short for “wireless fidelity”, is a mechanism for wirelessly connecting electronic devices. It is also one of the most popular wireless communication standards on the market today.

FingerTec took this opportunity to utilize and implement the Wi-Fi technology to its multimedia models. With this connection type facilitating the terminal, syncing of data can now be done without any wiring hassle. 

To connect a FingerTec terminal to a WiFi LAN (WLAN), you can choose to use:

  1. WEP
  2. WEP Share
  3. WPA - AES
  4. WPA TKIP
You can also use the FT Tool to configure the terminal’s Wi-Fi settings.

For terminals with the Wi-Fi function, users may choose to connect to the computer with either Wi-Fi or LAN connection. Please take note that the Wi-Fi IP address must not be the same as the local area networks IP address. This will cause a conflict and the connection will not be established. Please refer to the diagram below for a better understanding.

Example of a successful setting:
 
Example of an unsuccessful setting:

If you are still facing problems with this process, kindly contact support@fingertec.com for further assistance.

Initiated by: Jazz Lee
Written by:Vincent Chan

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