FTDP Version 1.6.7

Tuesday, September 11, 2012 FingerTec 21 Comments


The FingerTec Data Processor version 1.6.7 is now ready for use. There are 2 new features in this release:

Feature 1 – Transfer Face Templates Among Face ID 2 and ID 3
You can now connect to your Face ID2 and Face ID3 to the FTDP V1.6.7. You will find the column Face when you are downloading/uploading users.

 

Feature 2 – Group Users by Department
You can now define departments under the FTDP and assign users to different departments. 
 

You can choose to sort by department during download/upload user process. 



 
 
To download FingerTec Data Processor 1.6.7, click here. 
 

 
Writtenby Pang
Edited by Vincent




21 comments:

  1. Okay, I have been trying this like all evening. I installed the FTDP but when I run it, it says:

    UpdateDefaultValue Failed
    [Microsoft][ODBC Microsoft Access Driver] Selected collating sequence not supported by this operating system.

    I am running windows xp.
    I have office 2007 installed.

    Now, i have a simple work around but I do not get all the features of the real FTDP using it.

    How do I fix?

    ReplyDelete
  2. I figure that the service is not started and running cause its not shown in task manager...

    i upgraded the mdb database to accdb and use that as the database.

    like i said, it works but some important features I cannot use.

    ReplyDelete
  3. Hi Mr Surendra,

    Kindly provide us your team viewer id and password so that we can assist you remotely. You can download our FingerTec Teamviewer software at: http://www.fingertec.com/download/FT-RemoteDesktopSupport.zip or you may also contact us via skype at http://www.fingertec.com/ver2/skype/skype-technical.html

    ReplyDelete
  4. Okay, I downloaded the teamviewer file and it is currently active.

    Please provide a time and a time zone you are refering to when you give me the time to be on.

    Regards,

    Surendra.

    ReplyDelete
  5. Hi Mr. Surendra,

    Our support team are available at 9am to 6pm (Malaysian time), 7pm to 10pm (Malaysian time) and 12am to 6am (Malaysian time).

    Please refer at http://www.fingertec.com/ver2/skype/skype.html for our contact details.

    Right now I am available until 10pm and 12am to 6am (Malaysian time)

    Regards,
    Aidid

    ReplyDelete
  6. Okay,

    I will deal with you on this tomorrow ... At 8:30 pm Malaysia time.

    Surendra.

    Ps, solving the problem via team viewer is good for as a private session but suppose there are other people who have the same problem... It would be good to post the solution for reference and building your knowledge base...

    ReplyDelete
  7. Hi Mr. Surendra,

    May I have your team viewer ID and password for me to do the remote checking?

    By the way, you can refer at
    http://www.fingertec.com/newsletter/Nov2010/TIPS-02.html for the TCMSv2 Viewer FAQs.

    Regards,
    Aidid

    ReplyDelete
  8. I sent a request to:

    fingertec.mohdzulkifli@gmail.com

    and

    fingertec.aidid@gmail.com

    I will give you the ID there.

    ReplyDelete
  9. Okay, for anyone else who has experienced the same problem as I did, there is a solution for it...Well I haven't tried it or confirmed that it works but Aidid assured me that this solution will work.

    You need to install East Asia and complex scripts Languages.

    To do this:
    Have your windows CD.
    Go to Control Panel
    Select Regional and language Options
    Go to Languages tab
    Check the boxes
    Click ok.

    It will prompt to have the windows CD in the drive.

    Thank you Aidid, hope this helps others.

    ReplyDelete
  10. Okay,

    I am confirming that the solution in my previous post worked. The error is no more.

    For a small and simple software it does its job with work around but it has a long way to come.

    I can't get to download users via ip network but when i added them via flash, I got tru. So, any help with that would be nice.

    Thanks.

    ReplyDelete
    Replies
    1. Hi Mr. Surendra,

      You can refer at page 8 to 9 in the FTDP manual for more details on downloading user by using TCP/IP connection.

      Please download the FTDP manual at http://www.fingertec.com/customer/download/postsales/SUM-FTDP.pdf

      Regards,
      Aidid
      In case still having problem, you can arrange the team viewer for us to do the checking remotely.

      Delete
  11. Hello,

    I get a error 1904 Module. I tried to install FTDP v1.6.7 and the error description is:
    C\Windows\sysWOW64\zkemkeeper.dll failed to register. HResult -2147220473

    How can I Fix this?

    ReplyDelete
  12. Hi Mr. Zafar,

    Please re-install the FTDP software with the latest version setup.

    You can download the latest setup file at http://cache.fingertec.com/download/FingerTecDataProcessorSetup1.7.0.zip

    Kindly right click at the setup file and select run as administrator to install the FTDP software.

    In case still getting the same problem, please provide team viewer ID for us to do the checking remotely.

    You can download the FingerTec remote desktop at http://www.fingertec.com/download/FT-RemoteDesktopSupport.zip

    ReplyDelete
  13. Hello,

    I get a error 1904 Module. I tried to install FingerTec TCMS v2.2 and the error description is:
    C\Windows\sysWOW64\zkemkeeper.dll failed to register. HResult -2147220473
    I'm running Windows 7 x86.
    Any fix?

    ReplyDelete
    Replies
    1. Hello Mr Jeff Ng,

      Referring to the error message, it is cause by TCMSv2 Installer problem but it will not affects the perfomance of your TCMSv2 Software. To fix it, you can just click OK on the error message and Finish the installation. We will fix this problem on new TCMSv2 Installer. Sorry for any inconvenience cause and feel free to contact us if you need further clarification.
      Best Regards.

      Delete
    2. Hello Mr Jeff Ng,

      Referring to the error message, it is cause by TCMSv2 Installer problem but it will not affects the perfomance of your TCMSv2 Software. To fix it, you can just click OK on the error message and Finish the installation. We will fix this problem on new TCMSv2 Installer. Sorry for any inconvenience cause and feel free to contact us if you need further clarification.
      Best Regards.

      Delete
  14. Well it solved after i ran a few times of repair. No more error. Is it recommended to continue?

    ReplyDelete
  15. Hi Sharul,

    Does TCMS require any pdf software to preview documents like Attendance Sheet? The preview window closed immediately right after i clicked on Preview.

    ReplyDelete
    Replies
    1. LOL it works again after i updated the Adobe Reader. Thanks. :)

      Delete
    2. Hi Jeff Ng,

      Basically TCMSv2 not require any pdf file to preview any document like Attendance Sheet. Referring to the problem, please generate your Attendance sheet at Attendance tab > Generate. In the same time, please ensure you select the valid date and user ID before you preview any report.
      Best Regards

      Delete

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