FingerTec Technical Blog: Search results for firmware

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In electronic / computing terms, "Firmware" refers to a small program or data structure that internally control various electronic devices. FingerTec terminals employ firmwares to operate its basic as well as high-level functions. By updating the firmware, we can fix bugs or add features to the device. This process involves loading a binary image file into the terminal. If the terminal’s firmware is outdated or corrupted, the FingerTec terminal will cease to work correctly and will result in slow response or even freeze. It is recommended to update the terminal’s firmware before performing any troubleshooting to the terminal.

There are a few issues to take note of while updating the firmware or language pack into the terminal:

Make sure that the computer is installed with the TCMSv2 software. Without the TCMS V2 software, the firmware or language pack tool will not launch correctly. You can download the latest version of TCMSv2 software here.
Disable the firewall or anti-virus software. Some of the firewall or anti-virus software will block the communication from the firmware or language pack tool to the terminal. You will need to disable the firewall or anti-virus software and update the firmware or language pack. Upon successfully updating the firmware or language pack, you may enable the firewall or anti-virus software.
Disable the WiFi connection. Currently the firmware or language pack can only be updated using the LAN cable. If you update the firmware or language pack using the WiFi connection, the firmware in the terminal will be faulty or sometimes corrupted.
Make sure you update the correct firmware to the respective terminals. We a few terminals with different core boards within a same model. Please refer to the list below:

Q2i & TA200 Plus (FEM500)
Q2i & TA200 Plus (FEM510)
Q2i (FEM600)
TA200 Plus (FEM600)
i-Kiosk 100 (FEM500)
i-Kiosk 100 (FEM510)
i-Kiosk 100 (FEM600)
i-Kiosk 100 Plus (FEM500)
i-Kiosk 100 Plus (FEM600)
Face ID 2 (FEM600)
Faec ID 2 (FEM800)
R2 (FEM500)
R2 (FEM565)

You will need to determine your terminal’s platform before updating the firmware. To check the terminal’s platform, you may download the FingerTec Device Info Tool here. Extract the Device Info Tool and insert the terminal’s IP Address and click Connect.

The Device Info Tool will display the terminal’s details as per the screenshot below:

Please download the firmware according to the Platform type. To download the firmware: http://tips.fingertec.com/tips-download-firmware.php

The black & white screen models such as TA100, R2, Kadex and etc have a limited storage space. The terminal can only store up to 2 languages. Please download the transaction logs before updating the language pack to free up more storage space. If your terminal already has 2 languages installed, you will need to delete the existing language before updating a new one. To delete the language, download the language removal tool here. Extract the file and follow the instruction manual to remove the language.

Written by: Vincent

FingerTec’s TimeTec Trial Version is intended to allow FingerTec’s resellers as well as end-users to test out TimeTec before actually making a purchase. The trial version is strictly accessible to FingerTec’s Authorized Resellers & Distributors, and End-Users of FingerTec only.

Update: We will no longer be offering TimeTec Web Trial. Please proceed to TimeTec Cloud page for the 30-days FREE Trial version.

The instructions below are intended to help you understand the workflow, types of testing environment and what you need to prepare before you start the test.

FINGERTEC MODELS THAT SUPPORT TIMETEC

You will need to connect the FingerTec terminal to the TimeTec server in order to test it. The list of models that are compatible with TimeTec are as below:

Black and white display models: R2, TA103 series, TA103R series.
Color screen models: AC100C, TA100C, Q2i, TA200Plus, iKiosk 100, iKiosk 100 Plus.
Face recognition models: Face ID 2 only supports fingerprint transfer but not face templates transfer.

Once you've determined your FingerTec model, you’ll need to provide us with the terminal’s information so that we are able to prepare a customized TimeTec firmware. Only FingerTec’s resellers and distributors can update the firmware to FingerTec terminals. We will prepare the TimeTec Trial Product Activation Key for the test unit to connect to the TimeTec server.

Serial Number
Model
Firmware Version
Company Name
Country
Contact Person
Email

Note: The TimeTec Trial Version is only valid for 3 months upon installation. It is solely for evaluation purposes. If you wish to use it permanently, please contact our Sales Department at info@fingertec.com

TESTING PLATFORMS
We provide 2 types of TimeTec Trial platform:

Platform 1: FingerTec TimeTec Online Test Server

Platform 2: Download, install and test TimeTec at your own server.

To find out which platform suits you the best, view the below brief descriptions.

Platform 1: FingerTec TimeTec Online Test Server (Recommended for end-users or resellers/distributors without a physical server)

FingerTec provides a free testing server located at http://www.timetec.co. TimeTec is installed at the testing server and readily available for approved users.

Learn the benefits of using the FingerTec TimeTec Online testing server! Tapping on FingerTec TimeTec Onlne Testing Server, you can experience TimeTec without having to install it and MySQL database. It is cost-free and hassle-fee test without having to setup any physical server or buy any static IP address. However, the only downside of using Platform 1 is that users cannot view the MySQL database to see TimeTec’s data structure. This is important if you are going to integrate payroll or 3^rd party HR software into TimeTec. For this, you'll need Platform 2.

STEPS TO GET STARTED:

Make sure your FingerTec terminal is compatible with TimeTec. Please provide us with your terminal’s information and we will generate a TimeTec firmware for you.

Update the FingerTec terminal with the latest firmware. You may download the firmware here. (Only FingerTec resellers/distributors can download and update firmware for FingerTec terminals).

FingerTec will provide the TimeTec server login username and password to enable users to log into FingerTec TimeTec Online Test Server. The link to FingerTec TimeTec Online Test Server is www.timetec.co.

Upon receiving the TimeTec firmware from FingerTec, update the said firmware to the terminal (Only FingerTec resellers/distributors can download and update firmware to FingerTec terminals).

Insert the TimeTec server IP address (182.239.42.29) and port number (80) into the FingerTec terminal. You may refer to the TimeTec user manual for details on how to configure settings for the FingerTec terminal.

FingerTec will provide the TimeTec Trial Product Activation key.

Start up the Internet browser (Google Chrome/Mozila Firefox/IE6) to access www.timetec.co and login by using the provided username and password.

You are now ready to use the FingerTec TimeTec Online Test server. For more information about TimeTec please refer to the TimeTec manual.

Platform 2: Download, install and test TimeTec with your own server (Recommended for resellers/distributors with physical server and Static IP, system integrators, software developers and IT specialists)

Testing the TimeTec software in your own server allows you to explore all functions and operations of TimeTec and perform demonstration to your customer. This platform also allows setup of your own testing server for your customer to experience TimeTec. Access into MySQL database is available to view and understand the table’s structures for system integration and 3^rd party software development.

Testing the TimeTec in your own server requires you to have information about the FingerTec terminals.

Requirements for Own Server Installation:
1. A Physical Server
- Processor: 1GHZ
- RAM: 1GB
- Space: 1GB
- OS: Win XP Professional 32-bit/Windows 2003 server 32-bit/ Vista Home Premium, Business, Enterprise, and Ultimate 32-bit or 64-bit/ Windows 7 Home Premium, Business and Ultimate 32-bit or 64-bit/ Windows Server 2008 32-bit

2. A Static IP address
TimeTec requires a Static IP address to link FingerTec terminals via the Internet.

If you are running the server to link up FingerTec terminals within same local area network with no Internet connection involved, you do not need to use Static IP for TimeTec server; Normal IP address suffice.
If you are not connecting the TimeTec to any FingerTec terminals, you do not need static IP, Normal IP address suffice.

STEPS TO GET STARTED:

Make sure your FingerTec terminal is compatible with TimeTec. Please provide us with your terminal’s information and we will generate a TimeTec firmware for you.

Update the FingerTec terminal with the latest firmware. You may download the firmware from http://tips.fingertec.com/tips-download-firmware.php (Only FingerTec resellers/distributors can download and update firmware for FingerTec terminals).

Upon receiving the TimeTec firmware from FingerTec, update the said firmware to the terminal (Only FingerTec resellers/distributors can download and update firmware to FingerTec terminals).

You will need to purchase a Static IP address from your local Telecommunication Company. Ignore this step if you wish to use the Local Area Network (LAN) to connect to the FingerTec terminals.

Configure the FingerTec terminals with TimeTec server IP, terminal IP, gateway and subnet mask. You may refer to the TimeTec user manual for details on how to configure settings for the FingerTec terminal.

FingerTec will provide the TimeTec Trial Product Activation key and you may start to connect your terminal on TimeTec.

To run FingerTec TimeTec, you must first install the following into the server:

-        FingerTec TimeTec

-        MySQL database

-        MySQL connector

-        Microsoft .NET Framework 4.0

-        Crystal report components (32-bit or 64-bit Windows OS)

To download an all-in-one installation pack, click here

Besides this, you can also opt to download the relevant /required files from the following links:

COMPULSORY download item:

-        FingerTec TimeTec installation file

OPTIONAL components to be downloaded (ignore if you’ve already have or installed the components in the server):

-        MySQL database installation

-        MySQL connector installation

-        Microsoft .NET Framework 4.0installation

-        Crystal report components (use either one, select according to the server Windows OS)

a.     32-bit Windows OS

b. 64-bit Windows OS

To view the TimeTec user manual, click to here download.

Install the TimeTec server, the MySQL database and the ODBC connector. For more details regarding the installation, you may refer to the TimeTec manual.

Start up the TimeTec server and insert the TimeTec Trial Production Activation key to connect to the terminal.

You are now ready to test the TimeTec on your server. For more details on how to use the TimeTec, you may refer to the TimeTec manual.

To get your TimeTec Trial Account, just email us with the information above, and we will contact you for the follow-up procedures. Please note that the TimeTec Trial Account is currently available only for authorized resellers, distributors and end-users only.

For more information about TimeTec, click here.

Initiated by: Henry Pang

Written by: Henry Pang

FingerTec R2 & R2i is a unique IN - OUT access control solution. The R2i is a cost effective exit reader that does not perform any verification; instead, it communicates with the master R2 terminal to verify the user before unlocking the door for exiting.

Recently there have been some feedback from our esteemed customers regarding some difficulties while using the R2 & R2i. To use the R2 & R2i together, a few settings must be configured correctly.

FingerTec has compiled a list of possible scenarios that the users might face while using the R2 & R2i. Resellers are advised to take note of the following solutions in order to reduce the down time while providing efficient support to end-users.

Problem 1: The R2i is unable to detect the fingerprint.

Solution 1: Please check the R2 (master device) setting. Make sure the option with R2i is set as Y. Press Menu > Options > System Opt > Adv Option > with R2i set as Y.
Solution 2: Check the R2/R2i communication cable. Make sure it is properly connected.
Solution 3: Check scanner prism. Make sure the prism is clean. Replace the prism if it is scratched or cracked.
Solution 4: Update the latest firmware. You may download the latest firmware here.
Solution 5: Replace with a new R2i unit. If all the above solutions fail to work, please replace with a new R2i unit.

Problem 2: The R2i is hanging.

Solution 1: Update the latest firmware. You may find the latest firmware here.
Solution 2: Check the R2/R2i communication cable. Make sure the cable length is not more than 1 meter long. The maximum length for the cable should be 1 meter only.

Problem 3: The R2i has a slow response time.

Solution 1: Remove all data in the R2 (Master Device) and update it with the latest firmware. To remove the data in R2, Press Menu > Options > System Opt > Adv Option > Clear All Data. Make sure you have backed up all the data in the terminal into the TCMS V2 before clearing the data. To update to the latest firmware, you may download the latest firmware here.

Problem 4: The R2i can detect fingerprint but the R2 doesn’t verify the fingerprint.

Solution 1: Check the scanner prism. Make sure the prism is clean. Replace the prism if it is scratched or cracked.
Solution 2: Update with the latest firmware. You may download the latest firmware here.

Problem 5: The R2i will only verify the fingerprint after 5-6 tries.

Solution 1: Check the R2/R2i communication cable. Make sure it is properly connected.
Solution 2: Check the scanner prism. Make sure the prism is clean. Replace the prism if it is scratched or cracked.
Solution 3: Update with the latest firmware. You may download the latest firmware here.
Solution 4: If all the above solutions fail to work, please replace with a new R2i unit.

If you are still experiencing problems with your R2i, kindly contact FingerTec’s Support Team at support@fingertec.com to assist you with your problem.

Important Note:

Starting from 10th November 2011, FingerTec R2 will come with a default firmware that is R2i enabled. However, the settings in the Advanced Options for R2i will be set to N (No). Only enable this option if the R2 is connected to the R2i and ensure that it is disabled if it is not connected to the R2i. If the option is enabled without being connected to the R2i, the R2 will automatically restart by itself with the error message “FP Reader Error”. To enable or disable this option Press Menu > Options > System Opt > Adv Option > with R2i set as Y (Yes) or N (No).

Initiated by: Henry Pang

Written by:Vincent Chan

After weeks of testing and fine-tuning, our R&D team has drastically improved the Master & Slave terminal verification as a response to our customers’ feedback.

FingerTec R2 (FEM500)

The new R2 (FEM500) firmware will enhance the Master & Slave terminal to provide a faster and more accurate verification. We have also reduced the R2i’s verification failure problem. Upon the firmware update, you sill see significant differences before and after the firmware update.

You can get your device firmware by providing serial number to your reseller or Fingertec support at support@fingertec.com and they will provide you the exact firmware that suits your device coreboard version.

There are two R2 firmwares, R2 (FEM500) and R2 (FEM565). It is very important that you determine the terminal’s platform before you update the firmware into the respective terminals. If the wrong firmware is updated, the terminal will cease to function properly. Click here for the information on how to determine the terminal platform and update the firmware.

FingerTec Kadex

The new Kadex firmware will enhance the Master & Slave terminal, providing a faster and more accurate verification.

Permanent Door Open/Close Tool:

We have resolved the bug for the Time Zone column that is non-editable. You can download the new Permanent Door Open/Close Tool here.

For more information regarding the Permanent Door Open/Close Tool, please refer to the step-by-step installation and usage guide here.

Written by Vincent

New firmware to apply to Kadex, m-Kadex, R2, AC900, Q2i, TA200 Plus, i-Kiosk 100 & i-Kiosk 100 Plus to work with AdapTec Plus

Update the new firmware of the above models to support the “encrypted 26-bit Wiegand output”. The encrypted 26-bit Wiegand output is specially developed to work with FingerTec’s AdapTec Plus. After each verification, the output for the models above encrypts codes via the 26-bit Weigand signal to the AdapTec Plus to send a door open signal for the users.

Without this new firmware, you will not be able to use the above models with the AdapTec Plus for access control purposes.

New features for TA100C and AC100C Webster connection

Update the new firmware of the TA100C and AC100C, to allow the terminals to work with Webster. This is a fundamental firmware update to add the Webster connection to the mentioned models. However you will still have to contact support@fingertec.com to request a second firmware update to activate Webster settings in your terminal.

New features for m-Kadex

Update the new firmware of the m-Kadex to get these 3 new features:

- To delete attendance logs in m-Kadex

- To download/upload data into USB flash disk

Before this, an administrator can only choose to reset and clear all information in the m-Kadex. Installing the firmware in the m-Kadex, will allow you to clear attendance logs only. Now, administrators can easily clear the attendance logs in the m-Kadex to avoid a memory overflow.

To delete attendance logs in the m-Kadex: wave administrator card 7 times at m-Kadex

Previously, administrators can only use the USB flash disk to download attendance logs and not users. After installing the new firmware, administrator will be able to download attendance logs as well as user data into USB flash disk.

To download attendance logs and user data into a USB flash disk: Plug USB flash disk into m-Kadex à wave administrator card 9 times at m-Kadex

The previous firmware in the m-Kadex does not allow an administrator to upload user data into the m-Kadex via USB flash disk. An administrator can only upload user data to the m-Kadex via the TCMS V2. The new firmware fixes this flaw, and allows administrators to upload user data into m-Kadex via a USB flash disk.

To upload user data to m-Kadex via USB flash disk: download user data into USB flash disk à Plug USB flash disk to m-Kadex à wave administrator card 11 times

Download or view the latest m-Kadex hardware user manual guide here.

Update: We will no longer be offering TimeTec Web Trial. Please go to TimeTec Cloud for the 30-day FREE Trial version.

Person to Involve in the Test Run
We recommend assigning the following persons to be involved in the on site proof of concept Test Run of TimeTec Web:

1. MIS/IT specialist
An MIS/IT specialist is an important person to setup the physical server, MySQL database, Windows OS update, web components and TimeTec. He/she should be able to:

Setup the physical server accordimeng to the recommended technical specifications.
Ensure the Windows OS has up-to-date hotfixes and files.
Connect the physical online with Fixed IP address.
Install/manage/housekeep the MySQL database.
Install/manage the web services components/files in the Windows OS.
Install TimeTec and connect it with the MySQL database.

2. System Administrator
The System Administrator is the person with full access to all modules/sections of Time Tec to setup/run the system. He/She must go through a full training session in order to handle and operate TimeTec and to process attendance and reports.
We recommend the Administration or the Human Resource Manager to act as the System Administrator during the trial period.

3. System Operator
A System Operator is the person who can access TimeTec to configure working rules/calendar and process attendance records. He/she can preview/print/save reports for all employees.

4.Managers of each branch or department
This refers to the person with the authority to view the records of users assigned under specific branch or department. He/she can preview/save/print reports of those under their supervision.
We recommend the Branch/Department manager from each department to be assigned with this authority.

5. Test person from each branch/department/different working scenario
Two persons from each department should be assigned to report attendance at the FingerTec terminals to generate records in TimeTec. We recommend each test person to follow individual working schedule/calendar to represent different working scenario.

However if you are doing a in house testing with the TimeTec Web, you will only require the System Administrator and test person from each branch/department/different working scenario.

Using FingerTec Terminals with TimeTec
1. Prepare physical server with fix IP address as Test Server.
We recommend to use Windows 7 Professional 64-bit, with 8GB RAM to achieve optimum performance during testing. The fixed IP address is important because you will need to insert it into each test terminal as the Webserver IP address.

In the event that you do not want to apply/purchase a fixed IP address, you still can run the tests. Simply install the physical server with a static IP address. The server will connect to FingerTec terminals on the same Local Area Network (LAN). You can use the server’s static IP address as the Webserver IP address. You can only run tests within the same LAN with this configuration.

2. Make sure you choose the suitable FingerTec models to test TimeTec Web
The FingerTec models that supports TimeTec Web are:

Time Attendance

Fingerprint Verification

Black/white display: AC103, TA103,
Color screen display: AC100C, TA100C, TA100TC and TA200Plus

Access Control & Time Attendance

Fingerprint Verification

Black/white display: M2R2, R2R2i and H2i
Color screen display: iKiosk 100 Plus, iKiosk 100, Q2i

Card Verification

Kadex *Upon request. Prices for TimeTec/ Webster enabled Kadex may vary.

Any models that are not listed above will not work with TimeTec Web. Please choose your terminals accordingly.

3. Update FingerTec terminals with the standard firmware
Visit http://tips.fingertec.com > Download > Firmware > Select the terminal to download the suitable firmware. Update the test terminals with the latest firmware to make sure it is ready for testing with TimeTec.

4. Request customized TimeTec firmware and TimeTec Web trial product activation keys
Please send the serial number and the FingerTec model to support@fingertec.com to request for a customized TimeTec firmware. Our Technical Department will send the firmware to you. Please update the TimeTec firmware into your test terminal. You will find that there are new options added in the Menu:

Black/White display models: Menu → Option → Comm. Option → Webserver IP
Color screen display models: Menu → Comm. Option → Webserver → Webserver IP

Insert the fixed IP into the Webserver IP address column and the Port as 8080.
For those who are not testing with the fixed IP address server, please use the server static IP address as the Webserver IP address.

The Technical Department will then send the TimeTec Web trial product activation keys together with the firmware. These key numbers are important for you to add and activate connection from TimeTec Web to your test terminals. The validity of each key will be for 3 months.

Installation of Windows OS updates, Web components, MySQL database and TimeTec
It is reccommended that an MIS/IT specialist carry out the following steps.

Step 1: First, check and make sure the Windows OS is installed with latest service pack/files especially Windows Installer
Step 2: Then check/install Microsoft .NET Framework 4.0 and Internet Information Service 6 (IIS) in the Windows OS
Step 3: Next, install MySQL 5.5 and connector to the Windows OS
Step 4: Install the Crystal Report components into the Window OS
Step 5: Finally, install TimeTec into the Windows OS

We strongly recommend to use the Windows 7 Professional/Ultimate 64-bit or Windows Server 2008 as the operating system. You can refer to the links below to download the related files to install your TimeTec Web server.

Important Components and Installers

Windows Installer

Microsoft .Net Framework 4.0

MySQL connector

Crystal report components

FingerTec TimeTec installer

FingerTec TimeTec user manual

Basic Setup & Configuration
Step 1: Add FingerTec terminals into TimeTec to establish connection.
Go into Device > FingerTec Terminal > Add

Step 2: Fill in the company’s information at Configuration > Company Profile

Step 3: Fill in the information for Branch/Department/Section at Configuration > Branch/Department/Section.

Step 4: Setup basic settings of TimeTec to display attendance data at Configuration > System Settings

Step 5: Create types of leave according to the company’s policy at Configuration > Leave Type

Refer to TimeTec Manual Chapter 4: Configuring TimeTec

Setting Up Different Levels of Access for Branch/Department Manager

Step 1: Create a login username and password for the System Administrator at Configuration > Username Account

Step 2: Create a login username and password for the Branch/Department Manager at Configuration > Username Account

Step 3: Create a login username and password for the System Operator at Configuration > Username Account

Setup of Attendance calculation
Step 1: Setup clocking schedule to define working time table and calculation rules at Schedule > Clocking Schedule

Step 2: Setup group duty roster to create working group and calendar at Schedule > Group Duty Roster

Refer to Chapter Setting Up Clocking Schedule &Setting Up Group Duty Roster

Report Attendance & Data Download
Employee reports attendance at the FingerTec terminals to generate attendance records. Administrator will then download the records into TimeTec and store it for attendance calculation.

To download data: Device → Manage Teriminals → Download Terminal Data

Administrator/system operator checks and prints attendance reports
Step 1: Administrator/System Operator checks attendance in TimeTec Web > Attendance. The administrator can edit attendance of employees accordingly.

Step 2: The administrator previews and print the reports at Report. Select the type of report > Preview > Print/Save into digital format.

Refer to Chapter Managing Attendance & Attendance Reports

Written by Pang,

Edited by Vincent

FingerTec will be releasing its new core board FMM 100, which carries 800 MHz microprocessor and 128 MB of RAM, together with 256 MB flash memory. The improved hardware allows our R&D to build a new firmware which carries a lot more useful features.

However, the new core board and new firmware links up with our software perfectly and allow users transfer from all old devices. Thus, the new hardware and firmware can still work in the same ecosystem perfectly.

Apart from retaining the existing features of our firmware, we will also be adding more powerful features to enhance the firmware’s accessibility. Here are some of the features:

1. The quality of graphics for the main screen during standby has been enhanced.

2. The new design icons when you access into operation menu.

3. The User Role feature allows you to create a secondary administrator. You can control his/her access to specific modules and features in the device. There are total 3 different user roles that you can configure. You can assign specific roles to him/her as secondary administrator.

4. The new firmware allows you to backup or restore its data (user information, setup parameters and transaction logs) into its internal memory or USB flash disk. You no longer need to worry about the data stored in the device if you wish to reset and everything back to default settings.

5. The attendance data downloads into USB flash disk is encrypted to avoid users to amend the data. You can only load the data into TCMS v2 or Ingress software to process attendance. However in the new firmware, you can set the device not to apply any encryption to the attendance data download into USB flash disk. You can use the attendance data with your own software to process calculation. Please take note, you must apply the encryption if you want to use attendance data in USB flash disk with TCMS v2 and Ingress software.

You can now configure the settings so device can delete the old attendance data after the download into USB process. You do not need to clear the storage everytime after download into USB flash disk.

The latest firmware for TA100, TA103R, Timeline 100, TA100C, AC100, AC100C, I-Kiosk 100 (FEM 600), I-Kiosk 100 Plus (FEM 600), Q2i & TA200 Plus (FEM 600), M2 and R2 is now ready for download.

To download, click here.

NEW FEATURES AND UPDATES

1. Webster & TimeTec Enabled

The firmware is updated with the Webster & TimeTec function. This will enable the terminal to be compatible with Webster & TimeTec. However the terminal cannot be immediately used with Webster or TimeTec. Users will need to register with FingerTec and we will provide you with a firmware to update the terminal upon registration. For steps on how to obtain the TimeTec firmware, please refer to the FingerTec Technical Newsletter (http://www.fingertectips.com/2011/11/fingertec-timetec-trial-version.html) for more information.

Model Involved: TA100, TA103R, Timeline 100, TA100C, AC100, AC100C, I-Kiosk 100 (FEM 600), I-Kiosk 100 Plus (FEM 600), Q2i & TA200 Plus (FEM 600), M2 and R2

2. Different USB data output for both Black & White Screen Model and Multimedia Model.

We have recently released a new fingerprint algorithm, BioBridge VX10.0. (http://www.fingertec.com/newsletter/Aug2011/FN-01.html) As you may already know, the new algorithm speeds up the fingerprint verification process of the terminal and it maximizes the fingerprint templates capacity to 10,000 for any multimedia model with FEM 600 core board only.

With the new firmware, you may transfer the fingerprint templates using the USB pen drive directly into another terminal. To transfer the fingerprint templates using the USB pen drive, go to the Pen Drive Management at the terminal, insert the pen drive and select Download User. After the download is completed, remove the pen drive and insert to the other intended terminal. Go to the Pen Drive Management and select Upload User.

The FingerTec black and white display terminals only supports fingerprint BioBridge VX 9.0 algorithm. You can transfer fingerprints using the USB pen drive among the black and white display terminals but not to the multimedia terminals, which runs on the BioBridge VX 10.0 algorithm. To upload BioBridge VX9.0 algorithm fingerprint templates to a multimedia terminal, you will have to configure the multimedia terminal into BioBridge VX 9.0 algorithm before you can proceed with the transfer. In event that you would like to enroll the fingerprint using a multimedia terminal and later transfer the fingerprint template to a black and white display terminal, you will need to configure the multimedia terminal into BioBridge VX 9.0 before you start to enroll the fingerprint.

Please take note that the BioBridge VX10.0 algorithm cannot be mixed and matched with fingerprint templates from BioBridgeVX9.0 algorithm. The templates derived from the BioBridge VX9.0 will prompt an error during the verification period if it were uploaded to the terminal via the BioBridge VX10.0 or vice versa.

Model Involved: TA100C, AC100C, I-Kiosk 100 (FEM 600), I-Kiosk 100 Plus (FEM 600) and Q2i & TA200 Plus (FEM 600).

3. Customized External Siren’s Minimum Ring Period To 30 Seconds.

The FingerTec TA100C and TA200 Plus model comes with an external siren or a scheduled bell feature. Configuration of time settings can be done in terminal prior to connecting it to any bell system with an independent power supply. Once the time is configured, the terminal would trigger the bells at the specific times.

From the previous firmware, we know that external siren’s minimum ring period is 15 seconds. With the new firmware, we change the external siren’s minimum ring period to 3 seconds.

To set configure the external siren’s ring period setting, please press Menu > System > Misc Set > Bell.

Model Involved: TA100C and TA200 Plus.

Initiated by: Henry Pang

Written by:Vincent Chan

FingerTec has updated Kadex and R2(FEM 565) firmware from the previous version 3544-05 to the latest version 5114-07 which now includes the new feature to support 99 Access Groups.

Feature Description

Previously, the maximum Access Group that is allowed for 3544-05 firmware is limited to 5 access groups. Hence to further benefit users, the updated firmware now allows the users to include up to 99 access groups. This improvement is perfectly suitable for big companies that have a huge number of employees as well as intend to restrict their employees’ access into certain areas within certain time zones.

Example:

During Weekdays, Door A in a company can be accessed by User A within 12.00 am to 09.00 am and User B within 09.00 am to 6.00 pm. In this case, Admins can create 2 different access groups with 2 different Access Level settings as shown below:

Access Group 1: Door A, Night (12.00 am to 09.00 am), User A

Access Group 2: Door B, Morning (09.00 am to 6.00 pm), User B

Feature Settings

Configuration of Access Group can be done in Ingress software, at Access Level module. You can download the latest Ingress software from the link provided below:

Microsoft Access Database: http://www.fingertec.com/download/ingress-MDB.zip

MySQL Database: http://www.fingertec.com/download/ingress-setup.zip

To configure the settings under Access Level, please first ensure that the terminal is connected with Ingress and added as a device to the door.

Next, add Time Set. When Time Set is added, 3 Time Zones will be created. In Time Set 1, first interval represents Time Zone 1, second interval represents Time Zone 2 and third interval represents Time Zone 3. The same goes for other Time Set when it is created.

Edit the Access Time in the Time Zone accordingly.

Add Access Group under Access Level.

After creating a new Access Group, select the Time Zone with the appropriate timing. Users can also be added into the Access Group under the User tab.

Remarks: 1 User can ONLY be added into 1 Access Group.

FingerTec Authorized Reseller can now login and download the latest firmware at http://tips.fingertec.com/tips-download-firmware.php. For end users, please contact your local reseller or FingerTec Support Team to acquire this latest firmware update.

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