Prorated Leave Calculator for Resignation



Introduction
This feature calculates the leave balance accurately for resigned users. By using the prorated leave calculator, the HR will be able to get hold of the last employment date of a user.

Process
1. Go to User > Manage User > Leave setting > Option

2. Click on the Prorated Button to apply the Prorated Leave Calculator for Resignation


3. Setup
The admin needs to fill in the resigned user information
4. Preview
- Click to proceed to the next step
- Click to download a preview PDF report

5. Confirmation
Save changes button -  Click to save and replace the preview changes, a PDF summary report will be printed.
No button – Click to only save the PDF summary report without making any changes.

6. You can still access the report's attachment after completing the calculation


7. Report of Resigned Staff Balance Annual Leave Calculation sample:

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

Ingress software Release Note v4.0.2.3


This month, FingerTec has released Ingress software v4.0.2.3 with 10 new added features and 3 bugs fixed to enhance the user experience when using the Ingress Software. 

1.  Added AWDMS option when Scan Device 


2. Added new Rounding option for Short in Flexi Schedule, Pay Class Settings 



3. Added Create New User when Auto Download Attendance Logs from Device in the System Settings


4. Added an option to group data by User ID or Date when exporting the Details Attendance Sheet 


5. Added export format "00:00" for Hour Format when exporting the Details Attendance Sheet


6. Added customized columns to display in the User Module



7. Added set default Verify Mode to become "Automatic Identification" when adding a new device to the AWDMS 


8. Added download window for temperature transaction in the Health Screening


9. Added new verification mode "Palm Vein" into the Ingress (support only certain device models) 


10. Added disable real-time monitoring event for Health Screening Monitoring in the System Settings 


Bug Fix

11. Resolved the inability of choosing Export Work Unit option if selected Export Leave or Short when configuring the SQL payroll
12. Resolved the undisplayed of total leave for Open Schedule when generating the ETC report
13. Resolved the display error of some information in the User Module

How to Make Payment via i-Neighbour App


Previously we have posted an article on How to Make Payment via i-Neighbour Web. This time we will continue on how to make payment via the i-Neighbour app. 

1. Click on E-Billing

2. Click on the selected invoice.

3. Owner can now view the invoice details. To get the original invoice, click on the blue invoice number.

4. The system will download an invoice and the owner can view the original invoices directly. (Optional)

5. Select the desired invoice and enter the payment amount.

6. Scroll down and click Pay Now to proceed.


7. The system will directly navigate to the “Payment Gateway” page and proceed payment.
Note: view from EGHL

8. Once successful, the owner can see a different amount from the apps.

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

How to Make Payment via i-Neighbour Web

 

Living in a sharing neighbourhood, residents are required to pay maintenance fees to resident associations or management offices. This recurring payment can now be facilitated with i-Neighbour. Residents no longer need to check their mailbox so frequently, worry that they might miss out the due date of each payment. More importantly, they get to skip the effort of dropping by the management office and queueing lines just to resolve the maintenance cost bills. Using just the i-Neighbour app, residents can now receive invoices and make payment via the designated gateway instantly.    

This article will be guiding you on making payment through the i-Neighbour Web.
1. Go to My Account > E-Billing > Invoice & Payment

2. To view the invoice, click on the icon in the red box.

3. Owners can view details just by clicking on the PDF logo to download the original invoices.

4. Click on Make Payment > Invoice

5. Select invoice and key in the amount to make payment. Proceed by clicking ⇒ PAY to proceed.

6. Key in detail and Submit Payment.

7. Once success, the payment details will be prompted.

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

Diagnose, Compact and Repair for Microsoft Access Database (TCMS V3 and Ingress MDB)



Introduction 
FingerTec offers 2 types of software which are known as the TCMS V3 - Time Attendance system and Ingress - Time Attendance & Access Control system respectively. Currently, TCMS V3 offers only 1 option to support the Microsoft Access (MDB) database whereas Ingress Software offers 2 options for the database type which are the MySQL and/or the Microsoft Access (MDB).

Most Ingress MySQL users would have already noticed that there is an application that needs to be run for the connection of the software with its database residing in the MySQL Server in their Ingress Server. Using this application, users will be able to connect, update, diagnose, and backup the database. 

Therefore, our team has developed a similar function in the software that uses the Microsoft Access (MDB), for instance, TCMS v3 and the Ingress MDB. If you are dealing with a huge backup database, you may consider applying the following steps to compact the data and reduce the size.

Diagnostic
This Diagnostic will be troubleshooting the database issues such as hangs, slow performance, memory fragmentation and etc. This will enhance the performance of the system and the database. 


Compact and Repair
Database files can grow quickly as you use them, sometimes might even disrupt the performance. They can also get corrupted or damaged occasionally. In order to reduce such situations, you may use the Compact and Repair to prevent or fix these problems. The compact process will not compress your data — the function of this process only makes your database file smaller by eliminating unused spaces. The Compact and Repair Database can also help to improve your database performances.


Example
The following is presenting one of the cases where the database size is too big. The users are facing a problem of a huge size of database when creating a backup database. In the case of an event whereby the users are required to conduct backup twice a month, the system storage will be taken up a lot more than expected.



By completing Compact and Repair, this will resize and reduce the database used spaces. However, the result depends on how much data has been stored inside the database. Once completed, you will be able to notice a difference whenever you make a backup again.






Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

How To Connect Smart AC & Face ID5 device with TimeTec TA



Introduction
The Smart AC1/TD & Face ID5 is a visible light facial recognition access control device that withstands direct strong light exposure. This product supports multiple verification methods including Face, Fingerprint, Palm & Password. It is embedded with a Face-with-Mask reading and fever detection feature that can examine a person’s body temperature even with a face mask on. The extra wide angle recognition with up to 2 meters recognition distance made this device one of the fastest and contactless verification methods that significantly reduces the potential risk of cross-contamination in premises. In this article, we will guide you on how to add the Smart AC1/TD into TimeTec TA, the cloud-based time and attendance management solution. (applicable to Face ID5 as well).

Process
1. Adding devices to TimeTec TA
a) Configure the device Server address. Go to Menu > Comm > Cloud Server Setting and add the server address address
https://sg-push.zkclouds.com




b) Go to TimeTec TA > Terminal



c) Go to ZKTeco Terminal and click on “Add” and fill in device information


d) Select the device and click on “Sync Info” to update the device data.


2. To upload user into the device, select device > Manage Terminal >  upload User to Device, then select the users.



3. Next, sync the device. Select device > Manage terminal >  download user to TimeTec TA > “Reload Data”



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.