Introduction
This feature calculates the leave balance accurately for resigned users. By using the prorated leave calculator, the HR will be able to get hold of the last employment date of a user.
Process
1. Go to User > Manage User > Leave setting > Option
2. Click on the Prorated Button to apply the Prorated Leave Calculator for Resignation
3. Setup
The admin needs to fill in the resigned user information
4. Preview
- Click to proceed to the next step
- Click to download a preview PDF report
5. Confirmation
Save changes button - Click to save and replace the preview changes, a PDF summary report will be printed.
No button – Click to only save the PDF summary report without making any changes.
6. You can still access the report's attachment after completing the calculation
7. Report of Resigned Staff Balance Annual Leave Calculation sample:
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at
info@timeteccloud.com, we will update it as soon as possible.
Previously we have posted an article on How to Make Payment via i-Neighbour Web. This time we will continue on how to make payment via the i-Neighbour app. 1. Click on E-Billing
2. Click on the selected invoice.
3. Owner can now view the invoice details. To get the original invoice, click on the blue invoice number.
4. The system will download an invoice and the owner can view the original invoices directly. (Optional)
5. Select the desired invoice and enter the payment amount.
6. Scroll down and click Pay Now to proceed.
7. The system will directly navigate to the “Payment Gateway” page and proceed payment.
Note: view from EGHL
8. Once successful, the owner can see a different amount from the apps.
If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

Living in a sharing neighbourhood, residents are required to pay maintenance fees to resident associations or management offices. This recurring payment can now be facilitated with i-Neighbour. Residents no longer need to check their mailbox so frequently, worry that they might miss out the due date of each payment. More importantly, they get to skip the effort of dropping by the management office and queueing lines just to resolve the maintenance cost bills. Using just the i-Neighbour app, residents can now receive invoices and make payment via the designated gateway instantly.
This article will be guiding you on making payment through the i-Neighbour Web.
1. Go to My Account > E-Billing > Invoice & Payment
2. To view the invoice, click on the icon in the red box.
3. Owners can view details just by clicking on the PDF logo to download the original invoices.
4. Click on Make Payment > Invoice
5. Select invoice and key in the amount to make payment. Proceed by clicking ⇒ PAY to proceed.
6. Key in detail and Submit Payment.
7. Once success, the payment details will be prompted.
If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.
Introduction
FingerTec offers 2 types of software which are known as the TCMS V3 - Time Attendance system and Ingress - Time Attendance & Access Control system respectively. Currently, TCMS V3 offers only 1 option to support the Microsoft Access (MDB) database whereas Ingress Software offers 2 options for the database type which are the MySQL and/or the Microsoft Access (MDB).
Most Ingress MySQL users would have already noticed that there is an application that needs to be run for the connection of the software with its database residing in the MySQL Server in their Ingress Server. Using this application, users will be able to connect, update, diagnose, and backup the database.

Therefore, our team has developed a similar function in the software that uses the Microsoft Access (MDB), for instance, TCMS v3 and the Ingress MDB. If you are dealing with a huge backup database, you may consider applying the following steps to compact the data and reduce the size.
Diagnostic
This Diagnostic will be troubleshooting the database issues such as hangs, slow performance, memory fragmentation and etc. This will enhance the performance of the system and the database.
Compact and Repair
Database files can grow quickly as you use them, sometimes might even disrupt the performance. They can also get corrupted or damaged occasionally. In order to reduce such situations, you may use the Compact and Repair to prevent or fix these problems. The compact process will not compress your data — the function of this process only makes your database file smaller by eliminating unused spaces. The Compact and Repair Database can also help to improve your database performances.
Example
The following is presenting one of the cases where the database size is too big. The users are facing a problem of a huge size of database when creating a backup database. In the case of an event whereby the users are required to conduct backup twice a month, the system storage will be taken up a lot more than expected.
By completing Compact and Repair, this will resize and reduce the database used spaces. However, the result depends on how much data has been stored inside the database. Once completed, you will be able to notice a difference whenever you make a backup again.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at
info@timeteccloud.com, we will update it as soon as possible.