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Good day to you,
Referring...Dear Sir / Ma'am,<br /><br />Good day to you,<br /><br />Referring to your issue, please check your Ingress version. Click on Ingress icon on top left > About Us.<br /><br />If you're not using v3.2.1.9, please do update your Ingress by following the steps below and then try to login to the Ingress Mobile app again. Make sure to turn off antivirus and firewall before you proceed.<br /><br />1) Backup your database in System Settings > Database Configuration > Browse Database Server Backup Path > Backup<br />2) Uninstall FingerTec Ingress from Control Panel<br />3) lnstall the latest Ingress version from the link below<br /><br />If you're using Ingress MySQL:<br />https://s3.amazonaws.com/files.fingertec.com/Software+Releases/Ingress/2019/Official+Release+/3.2.1.9+Special+Release_Access+Level/Ingress+Server+(MySQL).zip<br /><br />If you're using Ingress MDB:<br />https://s3.amazonaws.com/files.fingertec.com/Software+Releases/Ingress/2019/Official+Release+/3.2.1.9+Special+Release_Access+Level/Ingress+Server+(MDB).zip<br /><br />4) Restart your PC <br /><br />Remark: Ingress Mobile must be in the same network range with Ingress Server in order to be able login to Ingress Mobile.<br /><br />Thanks & Best Regards,<br />SyafaSyafanoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-16890473536383769992019-08-13T19:45:22.424+08:002019-08-13T19:45:22.424+08:00Getting error as cannot connect to specfied host,...Getting error as cannot connect to specfied host, server may be downdeepakhttps://www.blogger.com/profile/09844723055314325988noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-17134915743114351172019-08-08T12:31:05.904+08:002019-08-08T12:31:05.904+08:00must in same network range. if you total use 4g c...must in same network range. if you total use 4g connection then it cannot connect to server. fauzihttps://www.blogger.com/profile/13999425988159999765noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-70895931878499634302018-12-26T21:14:47.173+08:002018-12-26T21:14:47.173+08:00Dear Muhammad Luqman Buang,
The enroll fingerprin...Dear Muhammad Luqman Buang,<br /><br />The enroll fingerprint option in the Ingress Mobile only supported for master device only, such as Q2i, TA200Plus.<br /><br />However if you are using R2c+Ingressus controller. You must use OFIS Y scanner to enroll user fingerprintYusrihttps://www.blogger.com/profile/16553081104647629661noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-46547673397235165062018-12-26T21:08:39.358+08:002018-12-26T21:08:39.358+08:00can i use r2c + ingressus iv + ingress mobile to e...can i use r2c + ingressus iv + ingress mobile to enroll user fingerprint?mluqmanhttps://www.blogger.com/profile/07928548176034449063noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-50048574082507039392018-07-27T03:09:32.151+08:002018-07-27T03:09:32.151+08:00Hello Mr Armando Ortiz,
For your update and infor...Hello Mr Armando Ortiz,<br /><br />For your update and information, I have send the answer into your email sistemas@ultranic.com.ni. Regards.Azmihttps://www.blogger.com/profile/14360746892334218029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-25489244733282903652018-07-27T01:40:45.866+08:002018-07-27T01:40:45.866+08:00Hello
I have the version of Ingress Server 3.1.3.4...Hello<br />I have the version of Ingress Server 3.1.3.4 and the Ingress Mobile send me message "Your Ingress server version may be too old. Please update to the latest versión and try again". The version of ingress that I have is 3.1.5.16Anonymoushttps://www.blogger.com/profile/15204089026240188373noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-85221524325035842672018-01-05T17:23:37.410+08:002018-01-05T17:23:37.410+08:00Hi Mr Fadil,
For your info, the latest version of...Hi Mr Fadil,<br /><br />For your info, the latest version of Ingress Server is 3.1.3.0 (refer picture http://prntscr.com/hwc2hd). In this case you can try uninstall your Ingress software and reinstall back from the Control Panel to update your Ingress Server. You can download the latest installer from the following link.<br /><br />https://s3.amazonaws.com/files.fingertec.com/Software+Releases/Ingress/2017/13-V3.1.3.10_22-12-2017/Ingress+Server(MySQL).zip<br /><br />RegardsAzmihttps://www.blogger.com/profile/14360746892334218029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-73689925322412818612018-01-05T16:36:49.301+08:002018-01-05T16:36:49.301+08:00Ingress mobile show "Your ingress server vers...Ingress mobile show "Your ingress server version may be too old.Please update to the latest version and try again." although i had updated to ingress server version 3.1.10 using automatic updatefadilhttps://www.blogger.com/profile/07726427269411595850noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-83568532509371011952017-03-17T05:44:07.195+08:002017-03-17T05:44:07.195+08:00Ingress mobile does not open in ios10; tries to lo...Ingress mobile does not open in ios10; tries to load and interface flashes then app crashes and on android error message communications link failure. Any reason? Server connection verified. Server version 3.0.7.3Michaelnoreply@blogger.com