tag:blogger.com,1999:blog-4233358893176884297.post568717944865079403..comments2024-03-29T06:25:50.845+08:00Comments on FingerTec Technical Blog: Automatically Download & Generate Attendance Record in Ingress and TCMS V3 TimeTechttp://www.blogger.com/profile/01246045181978857767noreply@blogger.comBlogger48125tag:blogger.com,1999:blog-4233358893176884297.post-16847123525200288972023-08-05T10:18:32.251+08:002023-08-05T10:18:32.251+08:00hi, can i ask if my download transaction already f...hi, can i ask if my download transaction already full , how can i do it? Because it already 100% full and red colour joeyhttps://www.blogger.com/profile/16114694134090430165noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-3733889334684726692022-04-12T08:46:26.521+08:002022-04-12T08:46:26.521+08:00Hi I am new user to TCMS V 3, please advise me how...Hi I am new user to TCMS V 3, please advise me how to extract attendance from the system as I need to print and attached to my payroll. <br />My former asst taught me as follows<br />login go to user go to download user then tick name go to report go to attendance listing then tick menu go to generate<br />Please adviseAnonymoushttps://www.blogger.com/profile/07906262320395004646noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-34424042347942576972021-09-24T19:19:40.090+08:002021-09-24T19:19:40.090+08:00Awesome admin Zoe is my name. I'm a social med...Awesome admin Zoe is my name. I'm a social media marketing director with three years of expertise in the fields of social media marketing and SEO. I build websites and POS software, and I previously worked as a digital sales manager in a POS company, where I converted leads into sales. I also have experience with brand marketing.<a href="https://neoncavesigns.medium.com/" rel="nofollow">https://neoncavesigns.medium.com/</a>Anonymoushttps://www.blogger.com/profile/10317658729479065740noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-76751052875879707502021-06-22T21:51:13.063+08:002021-06-22T21:51:13.063+08:00Hello Sir,
Kindly provide us with the backup data...Hello Sir,<br /><br />Kindly provide us with the backup database, some user IDs, date range and transactions that did not appear correctly in the reporting as our reference when doing the checking. You can upload the file in cloud storage like www.sendspace.com or Google Drive, then share with us the downloading link. You can email all this information to our technical support team at support@fingertec.com.<br /><br />Best Regards.Azmihttps://www.blogger.com/profile/14360746892334218029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-58564363904066364752021-06-22T19:55:28.648+08:002021-06-22T19:55:28.648+08:00Hello, when running a daily attendance report it i...Hello, when running a daily attendance report it is telling me no record found, however, in the scheduleandattendance tab all the finger scans are there?Anonymoushttps://www.blogger.com/profile/15166384903087629293noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-74319553924416183132021-05-13T12:13:12.709+08:002021-05-13T12:13:12.709+08:00Dear Wayne,
Good day to you,
Please be informe...Dear Wayne, <br /><br />Good day to you, <br /><br />Please be informed that TCMSv3 can only be installed in a single PC. You can not sharing the software across the network. If you are looking for a multiple-user solution, we highly suggest you to have a look at our Fingertec Ingress. Ingress is a server-client based software, and can be used by multiple users concurrently. <br /><br />Remark: Maximum up to 5 Ingress client PC<br /><br />http://www.fingertec.com/images/w_brochure/Ingress_e.html <br />http://www.fingertec.com/customer/download/postsales/SUM-Ingress-E.pdf Husna Juanihttps://www.blogger.com/profile/03334587702161942949noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-12450846182813200782021-05-13T11:26:17.185+08:002021-05-13T11:26:17.185+08:00Hello
We use TCMS V3 and have it installed on a Wi...Hello<br />We use TCMS V3 and have it installed on a Windows 2012 server with file sharing. On a windows 7 client machine we click a shortcut to the exe on the server and it runs fine. If I run it one the server (same exe) it appears to run fine but when I click on download in Scheduling & Attendance it goes to 20% then stops (no errors shown). Same If I run exe from a windows 10 machine.<br />Any ideas?<br />ThanksWaynehttps://www.blogger.com/profile/09044446126961000029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-31875149519467776692020-07-09T10:53:23.155+08:002020-07-09T10:53:23.155+08:00i'm using TCMSv3i'm using TCMSv3Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-46650188293880415902020-07-09T10:42:41.152+08:002020-07-09T10:42:41.152+08:00Dear Sir / Madam,
Good day to you,
May we know...Dear Sir / Madam, <br /><br />Good day to you, <br /><br />May we know which software that you're using either TCMSv3 or Ingress? Did you facing any error message during the download process? Please check in the data audit list tab whether you can view the raw data or not ( go to Attendance Tab > Data Audit List > select the date range > click Search )?.If yes, please go to Attendance Sheet and regenerate the attendance for all user. Please send email to support@fingertec.com if you require further clarification so that our team can assist you.Husna Juanihttps://www.blogger.com/profile/03334587702161942949noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-72947329682806916412020-07-09T10:24:58.584+08:002020-07-09T10:24:58.584+08:00i already download attendance from the terminal bu...i already download attendance from the terminal but the record didn't show anything. empty... what is the problem with that?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-37304604215570026872020-06-07T02:36:25.944+08:002020-06-07T02:36:25.944+08:00tak jadi auto generate, still kena buat manual unt...tak jadi auto generate, still kena buat manual untuk generate attendance walaupun setting dah sama.<br />sapuanhttps://www.blogger.com/profile/06566665638231121495noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-22681339633103830852019-12-30T08:14:13.828+08:002019-12-30T08:14:13.828+08:00Hello Sir,
Regarding to your query, please make s...Hello Sir,<br /><br />Regarding to your query, please make sure you have configure you device with correct IP address that have same range with your network before you can add the device with your software. In the same time, you can refer below video guide on how to connecting the device with software. <br /><br />https://www.youtube.com/watch?v=fI7dahYDNVo<br /><br />Best Regards.Azmihttps://www.blogger.com/profile/14360746892334218029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-36978882080409972152019-12-30T08:01:07.994+08:002019-12-30T08:01:07.994+08:00Download from the device to my computer..Download from the device to my computer..Anonymoushttps://www.blogger.com/profile/03043444066067542561noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-48349316709680523272019-12-30T08:00:10.880+08:002019-12-30T08:00:10.880+08:00How would you get the device to connect to your co...How would you get the device to connect to your computer, because when I try to download from the fingertech device it says that it can't unable to connect to the device.<br />Anonymoushttps://www.blogger.com/profile/03043444066067542561noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-85953626381523806942019-05-27T21:11:54.251+08:002019-05-27T21:11:54.251+08:00Dear Sir / Ma'am,
Kindly provide us a copy of...Dear Sir / Ma'am,<br /><br />Kindly provide us a copy of your backup database for further checking, go to system settings > database configuration > backup. If the database quite large, please upload to any sharing website such as www.sendspace.com or google drive then provide us the download link. <br /><br />Thanks & Best Regards,<br />Nursyafawani Kasram binti Mohd HishamSyafanoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-88940621587791821112019-05-27T21:07:56.403+08:002019-05-27T21:07:56.403+08:00i did all this steps but nothing changei did all this steps but nothing changeAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-30900251891507982712019-05-27T18:14:21.910+08:002019-05-27T18:14:21.910+08:00Dear Sir / Ma'am,
Good day to you,
Please fo...Dear Sir / Ma'am,<br /><br />Good day to you,<br /><br />Please follow the steps below and see whether the problem can be resolved or not<br /><br />1) Backup your database in System Settings > Database Configuration > Browse Database Server Backup Path > Backup <br />2) Uninstall current Ingress Software from Control Panel <br />3) Rename FingerTec Ingress folder as "old FingerTec Ingress" <br />4) Install the latest Ingress below<br />https://www.fingertec.com/softwareupdate/ingress/software-ingress-mdb_download_e.html<br />5) Run Ingress Software and restore the backup database above<br /><br />Please send email to support@fingertec.com should you require further clarification on above issue as our team can assist you further.<br /><br />Thanks & Best Regards,<br />Nursyafawani Kasram binti Mohd HishamSyafanoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-7489832735519207012019-05-27T17:59:10.468+08:002019-05-27T17:59:10.468+08:00i did this step but nothing change , i don't h...i did this step but nothing change , i don't have a problem in data base but in editing or adding manually some data like cloking time In or Out in the attendance sheet where there will not be saved Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-88095347912822290172019-05-27T17:08:15.531+08:002019-05-27T17:08:15.531+08:00Hello Sir.
Kindly close the Ingress MDB software,...Hello Sir.<br /><br />Kindly close the Ingress MDB software, then repair the MDB database follow to this article: http://www.fingertectips.com/2016/10/resolve-failed-to-initialize-database.html<br /><br /> <br /><br />Yusrihttps://www.blogger.com/profile/16553081104647629661noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-60668358475430343542019-05-27T16:46:55.351+08:002019-05-27T16:46:55.351+08:00hello
i work with ingress MDB and i have a probl...hello <br /><br />i work with ingress MDB and i have a problem when editing the clocking time in or out ,the modified data will not be saved in attendance sheet even if i generate it Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-15179622652887723882019-03-16T06:02:55.319+08:002019-03-16T06:02:55.319+08:00Hello Sir,
Good day to you.
With regards to your...Hello Sir,<br /><br />Good day to you.<br /><br />With regards to your query, basically, you will need to run Ingress dbInstaller when database is not connected to the software. Please advise if you also use mySQL with another software or application that may interrupt the Ingress software operation or any antivirus scheduled to be run on Friday as it is quite weird that it is only happened every Friday. <br /><br />You also may try to upgrade your Ingress software to the latest version from this link and check if you are still facing the same issue : <br /><br />https://www.fingertec.com/softwareupdate/ingress/software-ingress_download_e.html<br /><br />Please contact support@fingertec.com for further inquiry.<br /><br />Athirahhttp://www.fififif.comnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-7483174357639875002019-03-16T04:46:54.344+08:002019-03-16T04:46:54.344+08:00I have concern regarding the ingress software ever...I have concern regarding the ingress software every friday the software cannot cannot to the database, what I do is to restart the the server where the ingress database installed after that synchornization it work fine, my question is why every friday happen this. Our server work fine and no issue.<br /><br />Any idea regarding this.<br /><br />Thank you. Anonymoushttps://www.blogger.com/profile/17252524714679828469noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-76067481509572658022019-02-22T00:40:29.379+08:002019-02-22T00:40:29.379+08:00Hello Victor Lawrence,
Kindly backup your Ingress...Hello Victor Lawrence,<br /><br />Kindly backup your Ingress database and upload to sendspace/wetransfer.<br />Then send the link to download and the USB data to support@fingertec.com<br /><br />Then provide some user and date range, for checking purpose.<br />Appreciate your feedbackYusrihttps://www.blogger.com/profile/16553081104647629661noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-52356419616039414842019-02-21T22:44:45.440+08:002019-02-21T22:44:45.440+08:00I am using INgress Software with Kadex devices and...I am using INgress Software with Kadex devices and 1 of the devices is not uploading the data to ingress. I tried downloading the data to a usb and then import and still the data does not upload to the software. Any advice how to fix.<br /><br />Anonymoushttps://www.blogger.com/profile/10862150051180041205noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-84377032041822531932019-02-21T16:56:05.514+08:002019-02-21T16:56:05.514+08:00Hello Sir,
Good day.
The message 0 new transacti...Hello Sir,<br /><br />Good day.<br /><br />The message 0 new transaction of 1851 meaning that there is no new transaction to be downloaded in the software. Please make sure you select the date range to download the data in the software.Nazahttp://www.fingertec.comnoreply@blogger.com