tag:blogger.com,1999:blog-4233358893176884297.post2652454887337102290..comments2024-03-28T20:20:07.300+08:00Comments on FingerTec Technical Blog: Migrate Data from TCMSv2 to TCMSv3 EasilyTimeTechttp://www.blogger.com/profile/01246045181978857767noreply@blogger.comBlogger48125tag:blogger.com,1999:blog-4233358893176884297.post-38678321380289112822021-10-16T08:48:51.906+08:002021-10-16T08:48:51.906+08:00Is there a way to allow installation to a shared d...Is there a way to allow installation to a shared drive on the server as we did with V2? I was only able to install locally to the C:\ drive. Then we can back up data base on the server rather than a local machine?Unknownhttps://www.blogger.com/profile/10270883506203653322noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-83129116426312405172021-09-10T04:20:41.838+08:002021-09-10T04:20:41.838+08:00there is problem when i migrate from tcms v2 to tc...there is problem when i migrate from tcms v2 to tcms v3 when user written in arabic languagemaftah garrabhttps://www.blogger.com/profile/02650858668774692691noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-59111984535146498832021-09-10T04:19:25.247+08:002021-09-10T04:19:25.247+08:00This comment has been removed by the author.maftah garrabhttps://www.blogger.com/profile/02650858668774692691noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-10519892877263904272021-09-09T10:51:30.094+08:002021-09-09T10:51:30.094+08:00Hello Sir,
Upon installing the software, please m...Hello Sir,<br /><br />Upon installing the software, please make sure your pc fulfill the minimum requirement to install TCMSv3 as follows: <br />1) Windows 7 64- bit (with Microsoft .NET Framework 4.6.2 installed) or higher<br />2) Disable antivirus and firewall before proceed to install the software<br />3) Extract the installer, then run the Setup file as an administrator.<br />4) Reboot pc once installation complete.<br /><br />If above guide failed to solve your issue, please do not hesitate to contact our support team at support@fingertec.com for further assistance.Athirahhttps://www.blogger.com/profile/11520310928804493554noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-84251091670230479402021-09-09T10:11:07.614+08:002021-09-09T10:11:07.614+08:00Hi sir, Im so happy to find this site to help peop...Hi sir, Im so happy to find this site to help people like us who has difficulty on installing TCMS ver 3. MY computer is under repair last month and when it returns my FinfertecTCMSver3 is no where to found on my computer and we thought maybe its affecte when they reformat my computer.and sadly yes, all log sheet/data are back to zero. so now We are badly needed an assistance on how to install or update our TCMS ver 2 to ver 3. When we are tyring to install the ver 3 and error is detected it says "Error 1920. Service TCMS ver 3 Service (TCMC V3 Service) failed to start. Verify that you have sufficient privileges to satrt syytem services." Looking forward to your kind assisatnce. Thank you. -CJAnonymoushttps://www.blogger.com/profile/17570389063472995063noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-39737425787535681252021-09-02T16:45:45.347+08:002021-09-02T16:45:45.347+08:00Dear Sir,
Good day to you.
In regards to your in...Dear Sir,<br /><br />Good day to you.<br /><br />In regards to your inquiry, the attendance sheet will only be able to show you the previous attendance data for year 2020 and current attendance data for year 2021. It is because the software will only allowed you to configured the group duty roster for year 2020, 2021 and 2022 (refer https://prnt.sc/1r0thvx).Azrilhttps://www.blogger.com/profile/12318700691018904503noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-23952124136940356192021-09-02T16:19:38.760+08:002021-09-02T16:19:38.760+08:00i migrate from tcms v2 to tcmsv3 but the attendanc...i migrate from tcms v2 to tcmsv3 but the attendance not shown old years but in audit data is existmaftah garrabhttps://www.blogger.com/profile/02650858668774692691noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-34251254264804023372020-08-11T11:05:31.023+08:002020-08-11T11:05:31.023+08:00I want to upgrade to the TCMSv3, but i see it says...I want to upgrade to the TCMSv3, but i see it says here:<br />"please note that the manually edited data in your TCMS V2’s attendance will not be migrated because the data migration only takes the raw clocking in your Audit list, and generate a new attendance sheet in TCMS V3."<br />the issue is that i have a lot of edited hours and Remarks, will i lose this info?Chaimnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-82640947775288970172020-07-29T02:29:27.415+08:002020-07-29T02:29:27.415+08:00sasaRichard H. Blackhttps://www.blogger.com/profile/14598058396076026111noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-62765962325064632642020-04-07T09:38:17.152+08:002020-04-07T09:38:17.152+08:00Hello Sir,
Referring to the issue, please check ...Hello Sir, <br /><br />Referring to the issue, please check the current TCMSv2 software version that you have use and installed. You need to update your TCMSv2 software with the latest version (v2.2.027) before you can backup the database file and migrate to TCMSv3 software. If you still using the older version, you can download the latest TCMSv2 installer file from below link.<br /><br />http://www.fingertec.com/download/FingerTecTCMSv2Setup.zip<br /><br />However if the problem still persist, kindly send to us your TCMSv2 backup file by email to support@fingertec.com, we will help you migrate the database file to TCMSv3 software.<br /><br />Best Regards Azmihttps://www.blogger.com/profile/14360746892334218029noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-18622539352698642562020-04-07T04:02:09.204+08:002020-04-07T04:02:09.204+08:00Hello.
I've been working with TCMSv2 and I wa...Hello.<br /><br />I've been working with TCMSv2 and I want to migrate all to TCMSv3.<br /><br />I've installed TCMS V3, and with the wizard I've try to migration from zip file, and I selected all users and devices but, when I want to see all users, I don't see anything, just I can see the devices.<br /><br />Why happen this?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-18360765363337721442019-08-24T02:55:40.981+08:002019-08-24T02:55:40.981+08:00Hello..
Yes, you need to install TCMSv3 by running...Hello..<br />Yes, you need to install TCMSv3 by running the installer as an administrator, and also run this software as an administrator when you launch the software.Athirahhttp://www.www.comnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-21467580173092089122019-08-24T02:54:01.284+08:002019-08-24T02:54:01.284+08:00Hello..
If you are using TCMSv3, you need to unin...Hello..<br /><br />If you are using TCMSv3, you need to uninstall or disconnect device from TCMSv2 to avoid issue of losing data since if you mistakenly download data into TCMSv2 software, you wont be able to download into TCMSv3 software since data will be deleted from device once you download into TCMSv2 software.Athirahhttp://www.www.comnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-62665993173807582592019-08-24T00:22:14.235+08:002019-08-24T00:22:14.235+08:00Hi does administrative rights required to run TCMS...Hi does administrative rights required to run TCMSv3? I'am currently installing it to a WinServer(2012R2) and end-users will access the server via RDP and use TCMSv3.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-49801515907524755542019-08-24T00:14:25.153+08:002019-08-24T00:14:25.153+08:00Hi can TCMSv3 program co-exist with TCMSv2?Hi can TCMSv3 program co-exist with TCMSv2?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-57303054931188985362019-08-01T23:24:48.162+08:002019-08-01T23:24:48.162+08:00Dear Sir / Ma'am,
Good day to you,
Referring...Dear Sir / Ma'am,<br /><br />Good day to you,<br /><br />Referring to your issue, please try to migrate the data from TCMSv2 to TCMSv3 first and then change the User IDs from TCMSv3 and upload them to your device. See whether the issue persists or not.<br /><br />If the issue persists, please send email to support@fingertec.com as our team can assist you further.<br /><br />Thanks & Best Regards,<br />Nursyafawani Kasram binti Mohd Hisham<br />Syafanoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-41999692054937504812019-08-01T20:04:12.203+08:002019-08-01T20:04:12.203+08:00Dear Sir,
we are using TCMS v2 software soon we ar...Dear Sir,<br />we are using TCMS v2 software soon we are going to migrate to TCMS v3. before migrate i am changing emp ID through change ID i am select two ID's and it change successfully but when ever i am changing bulk ID's about 60 emp and in software its showing that ID's has been change and updated successfully and i ask employee to mark your attendance still old ID showing. please guide me.<br />thanks <br /><br />Peerzadahttps://www.blogger.com/profile/00948635410953070171noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-30372391303737346262019-07-28T15:42:50.258+08:002019-07-28T15:42:50.258+08:00Dear Quasha,
Good day to you,
Kindly check if y...Dear Quasha, <br /><br />Good day to you,<br /><br />Kindly check if you still have the etcom file from the previous TCMSv2 folder? If yes, you may follow the steps provided below<br /><br />- From the old TCMSv2 folder > find the etcom folder and copy the _etcom file <br />- Paste the _etcom file into the "remote" folder inside the existing TCMSv2 folder computer that you want to merge with.<br />- Start up the TCMSv2 software, go to Attendance and click Download ( make sure that you had device linked to the software via TCP/IP )<br />- The system will download the raw clocking data from the _etcom file.<br />- After the process is completed, the system will delete the file that you paste in the remote folder.<br /><br />Husna Juanihttps://www.blogger.com/profile/03334587702161942949noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-21088119386225756782019-07-28T14:57:55.458+08:002019-07-28T14:57:55.458+08:00Hello Sir,
Last time i take backup TCMSv2 hole fo...Hello Sir, <br />Last time i take backup TCMSv2 hole folder. Newly I setup my computer. I successfully Instal the software. After long time I download data from terminal. now How can I marge previous data and new download data? Quashahttps://www.blogger.com/profile/02172067312439084262noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-6744327643819780082019-07-03T04:54:36.371+08:002019-07-03T04:54:36.371+08:00Hello Sir,
Regarding your issue, kindly contact o...Hello Sir,<br /><br />Regarding your issue, kindly contact our partner in USA, Fingertec USA, by referring to the following contact details: <br /><br />For help with support you can email them at: Support@FingerTecUSA.com <br />Call/Fax: Toll Free 1-800-921-4270<br />Phone 1-646-898-0505 Fax: 1-646-786-4714 <br />Mailing Address: FingerTec USA Inc768 Bedford Avenue Brooklyn NY 11205<br />Liyanahttp://www.aaaa.comnoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-37537393218769872102019-07-03T03:49:54.619+08:002019-07-03T03:49:54.619+08:00I would like to determine how I can obtain TCMS V3...I would like to determine how I can obtain TCMS V3 License, I tried to activate online, but mentioned that serial was not recognized. I bought this device many years ago from Fingertec USA. Please advice. Anonymoushttps://www.blogger.com/profile/06584128705421261398noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-32732011829953001202019-05-09T05:51:27.327+08:002019-05-09T05:51:27.327+08:00Dear Mr Ahmed,
Good day to you,
Referring to you...Dear Mr Ahmed,<br /><br />Good day to you,<br /><br />Referring to your inquiry, yes, the data from history can be transferred to the attendance sheet. To do so, go to History > click on 'To Current' function > Select Employee ID & Date > click on 'To Current' (refer http://prntscr.com/nm758q)<br /><br />Thanks & Best Regards,<br />Nursyafawani Kasram binti Mohd HishamSyafanoreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-67162211340553463322019-05-09T03:36:40.638+08:002019-05-09T03:36:40.638+08:00Hi sir
Can i move the data from history to attend...Hi sir <br />Can i move the data from history to attendenc sheet?<br />Plz send me backAhmedhttps://www.blogger.com/profile/11962450800826744697noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-16446545908315898312018-07-09T15:22:01.609+08:002018-07-09T15:22:01.609+08:00Hello Sir,
Good day to you.
Regarding your query...Hello Sir,<br /><br />Good day to you.<br /><br />Regarding your query, please make sure you set the anti-passback setting from the device, to use this function. To set the anti-passback, please refer here:<br /><br />Go to the device menu > sys option > adv option > antipassback > NoA.<br /><br />After you set this, please check again whether the result still same or not.<br /><br />Best regards,<br />Tengku SulaimanAnonymoushttps://www.blogger.com/profile/06377782242224065782noreply@blogger.comtag:blogger.com,1999:blog-4233358893176884297.post-50396418830936857072018-07-09T11:13:18.523+08:002018-07-09T11:13:18.523+08:00Helle sir,
I have a problem with my ingress time a...Helle sir,<br />I have a problem with my ingress time attendance report sheet and my clients are not satisfied with my report. I'm using R2/R2c as slave n master. In my users movement analysis. "O" should OUT, while "1" is IN.but this not so in my reports. The O and 1 appears indiscriminately.<br />I was told that user must press the IN/out button in the R2 to get correct in or out register but my clients wouldn't have the time or patient to press IN/OUT button before flashing their cards or finger prints.<br />Pls is there any way to set the system to write O when the R2 master is used and 1 whenever the R2c is used. With don't want to be pressing the in/out button on the R2 before clocking in or out.Anonymoushttps://www.blogger.com/profile/01783856355240722280noreply@blogger.com