Getting Started with TimeTec Patrol App
Introduction
TimeTec Patrol app is a mobile application for TimeTec Patrol; a cloud-based Guard Management System for security firms available at www.timetecpatrol.com. This mobile app needs to be installed on NFC/ BLE-enabled smartphones and during patrol rounds, guards perform duty by tapping the phone on NFC tags (or scan for Beacons) scattered along their assigned route.
Benefit Through this app, not only can guards confirm they have been at the assigned routes’ locations during patrol duty, they can also report incidents, send photos and request for S.O.S distress message during emergencies. In addition, based on the BYOD concept, guards can be allowed to use their existing phones in the system, thereby reducing the investment in specialised tools and deployment cost.
Benefit Through this app, not only can guards confirm they have been at the assigned routes’ locations during patrol duty, they can also report incidents, send photos and request for S.O.S distress message during emergencies. In addition, based on the BYOD concept, guards can be allowed to use their existing phones in the system, thereby reducing the investment in specialised tools and deployment cost.
FAQ
1. Do security companies need to prepare smartphones for the guards or they can use their own?
You can choose either one. However, please make sure that the smartphone is paired with TimeTec Patrol before it can be used.
2. What’s the minimum smartphone specifications for TimeTec Patrol?
Any Android phone with OS v 4.0.0 and above that comes with NFC and/or BLE functionality.
3. Sometimes Internet connectivity is not stable when I'm using mobile app. Can I still use the app when the Internet connection is lost?
Don't worry about it, the offline mode in TimeTec Patrol mobile will still store and save the important information and transmitted it back to the server once you back online. Refer to the steps here .
Process
Note: If you have signed up for TimeTec Patrol account for your company, you are the account owner and your e-mail address is assigned as the System Admin. For Mobile app access, you are required to create a new TimeTec user ID, with a Login user name and password to be able to login.
Setting up Admin Guard & Normal Guards For guards to be able to use the TimeTec Patrol App during their patrol rounds, Admin need to pre-configure the below: 1. Go to your TimeTec Patrol account > User > Manage User tab > click Manage to Add Guard. Otherwise, if you have already added user previously, select the user > Click Edit.
- Name
- Organization Structure (Select the relevant Patrol Location, e.g Bandar Kinrara Sec 4 - 5)
- System Information: Enter the TimeTec User ID, Issuance Date, Login User Name (Email Address), Login Password
Note: System Admin can always set a new login password here for all users.
- Organization Structure (Select the relevant Patrol Location, e.g Bandar Kinrara Sec 4 - 5)
- System Information: Enter the TimeTec User ID, Issuance Date, Login User Name (Email Address), Login Password
Note: System Admin can always set a new login password here for all users.
We recommend for you to assign Admin Guard for every patrol location especially to perform NFC/Beacon enrolment via the Mobile app. Assign Admin Guard role at User > Manage System Roles & Admin > Add > Select the added guard Login email > Select the system role (e.g. Master) > Enter the Guard password > Submit.
4. At Routes tab, select Patrol Devices > Patrol Devices List > Add > Enter the Patrol Device Name.
7. For first time login, guard will need to insert username and password, and enter the pairing code of the Patrol device, obtained from Step 5 above.
First time login - Admin Guard
9. Similar to the guard login, admin also will need to enter the pairing code obtained from Step 5 above. Once logged in, Admin guard can perform NFC/Beacon enrolment and check on patrol duty.
10. To enrol NFC tags or Beacon, at the main Menu, select Routes & Checkpoints. Then, select Enroll Checkpoints.
Note: TimeTec Patrol’s Admin need to create patrol routes first in the web application before Admin Guard can enrol NFC tags or Beacons via Mobile App.
11. Choose the preferred route for checkpoint enrolment.
9. Similar to the guard login, admin also will need to enter the pairing code obtained from Step 5 above. Once logged in, Admin guard can perform NFC/Beacon enrolment and check on patrol duty.
10. To enrol NFC tags or Beacon, at the main Menu, select Routes & Checkpoints. Then, select Enroll Checkpoints.
Note: TimeTec Patrol’s Admin need to create patrol routes first in the web application before Admin Guard can enrol NFC tags or Beacons via Mobile App.
11. Choose the preferred route for checkpoint enrolment.
12. Tap your Device at the NFC button (or scan via bluetooth for Beacon enrolment) and press Submit to have the Checkpoint ID registered.
0 comments:
Have any questions or inquiries about FingerTec? Drop your input here.