Pairing Q2i with R2c

Wednesday, November 20, 2013 FingerTec 11 Comments



Effective immediately, Q2i devices can now be paired with R2c readers. However, this is only possible for Q2i devices with a core board that is version FEM800. When purchasing a brand new Q2i terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader. 

If you are already using a Q2i device at your place, please check the core board's version  (either FEM600 or FEM800) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool. Read more for the step-by-step guide to enable the Q2i-R2c pairing. 

To enable Q2i to pair with R2c, you need to first update the Q2i device with the latest firmware. Please refer to the steps below:

1 - Insert the Terminal's IP address and click Connect.


2 - Click the Update button to update the device. After the update is complete, the terminal will automatically restart.


For your reference, below is an installation diagram for the Q2i and R2c devices with the new AdapTec Plus.


11 comments:

  1. Hi,
    I have installed H2i outside of my office and inside Q2i installed and also I have installed magnetic lock.
    I want to connect H2i, Q2i, Magentic Lock and Exit Switch to an FingerTec Adaptec Plus controller. Help me to configure this.

    ReplyDelete
    Replies
    1. Hi Ram

      Good day to you

      Refer http://www.fingertec.com/customer/download/postsales/HAC-AdapTecplus-E.pdf at page 7 for more detail to connect H2i, Q2i , magnetic lock and exit switch with Adaptec Plus.

      If you need any other information please do not hesitate to contact me again. Thank you and have a nice day.

      Delete
    2. Hi Faiz,

      Thanks, In Q2i NO1 and NO2 is there, so which one I have to connect it.

      Delete
  2. Hi,
    Without activating can we enroll the finger in H2i. kindly help me.

    ReplyDelete
    Replies
    1. Hi Ram,

      Yes. Without doing the software terminal activation first. You still can enroll fingerprint at the H2i.
      Please refer to page 18-19 for more details on enrolling user in H2i. You can download the H2i manual at http://www.fingertec.com/customer/download/postsales/HUM-H2i-EN.pdf

      Delete
    2. Hi Aidid,

      I'm using Q2i as a Master,
      Firmware V.6.4.1 600 (Build 31-1097-06) while updating the terminal using Terminal update tool its not getting updated.
      When I press Release button magnetic door lock is working, but when I press the finger in terminal its verifying but not releasing the lock. I'm trying the same to H2i my slave machine. Kindly help me.

      Delete
    3. Hi Aidid,

      I'm using Q2i as a Master,
      Firmware V.6.4.1 600 (Build 31-1097-06) while updating the terminal using Terminal update tool its not getting updated.
      When I press Release button magnetic door lock is working, but when I press the finger in terminal its verifying but not releasing the lock. I'm trying the same to H2i my slave machine. Kindly help me.

      Delete
  3. Hi Ram,

    Please arrange teamviewer session,
    You can install Fingertec Remote Desktop at this link: http://www.fingertec.com/teamviewer/FT_teamviewer.html

    Or please add my Skype (ID : fingertec.yusri) or Google talk (yusri.fingertec@gmail.com) for better discussion.

    ReplyDelete
  4. Hi, I have done everything on this instruction, but I can not to pair Q2i and R2c
    Master works well, but the slave does not recognize the card and fingerprints, which are registered in the Maste.
    What's the problem?

    ReplyDelete
  5. Hi Sergey,

    Good day to you.

    R2c will works for Q2i devices with a core board version FEM800 only.
    Please download Device Info tools to check your core board version. You can download at this link http://www.fingertec.com/download/DevInfo.zip

    ReplyDelete

Have any questions or inquiries about FingerTec? Drop your input here.